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June 2023 by Nathan P.
This has to be the worse Depot I have ever been to. I am an electrical contractor and I have been into home depot all over the state of Georgia and Alabama and this by far is the worse. The costumer service at the pro desk is the worse they are rude and disrespectful and definitely not efficient. Just today I went in to purchase materials for a job here in Macon and the lady was rude from the start while walking up to the line my daughter asked me a question that had nothing to do with this lady or my purchase at the pro desk my daughter was asking me for my card so she could purchase something herself and this lady got rude and told me they don't do that or have time for that at the pro desk and this conversation between me and my daughter had nothing to do with her or the pro desk and from that point on the lady continued to be rude asked me for another contractors number that also works for our general contractor which I did not have and do not need it because this contractor has nothing to do with me or my purchase however I got her the number when she called her and she didn't answer then she goes on to call my general contractor about the purchase although I have all the information needed and they have been told over and over again not to call him. every contractor I work with hates coming to Macon Home Depot we will even go out of our way to go to Warner Robbins to avoid dealing with rude disrespectful and lazy people who are supposed to be I. Costumer service I have never written a review but frankly I am tired of having to deal with it when I come there. maybe it would do your branch some good to deal with the issue
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March 2023 by Natilyne Y.
I had an issue with charges on my homedepot credit card. I purchased an appliance that was damaged. HomeDepot picked up the appliance and brought another one to my residence. they never took the return off of my bill. Manager Veronique Hubbard was patient, professional and took care of my needs. I was very frustrated with HomeDepot, but because of her we will continue to be customers
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January 2023 by Mark NMN Jackson
Great staff decent prices good selection
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December 2022 by EVA DIXON
Best place to rent a truck
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October 2022 by XX P.
Customer service was really bad. This the worst Home Depot I ever been to. I asked 3 worker for help at hardware section and they all ignore me. I wouldn't recommend going to this Home Depot.
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June 2022 by Brian Wainwright
THIS place definitely needs either people working who know what there carrying and better organized. I called In advance too check And see if they had the tool I needed to do a Big Job at first the worker didn't even know what I was talking about then after ten minutes tells me they have it, I drive 30 miles to rent this tool And there's not one anywhere then next Day I go again And told there computer was down And couldn't rent anything cost me a lot of money And THIS is second bad experience I've had at THIS store
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June 2022 by Bre Glover
Omg they help me and they was so helpful and they gave me the right stuff thanks
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June 2022 by Jasmine Christine
I love the Home Depot ❤️ God people
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May 2022 by Rachel Simmons Butler
I visited this Home Depot tonight and was very impressed with the Manger and the staff. I had one really nice young lady that worked during the night ( I wish I had got her name) she walked over the store with me until we found what I was looking for. Then when I went outside to my car the Store Manager Mike was extremely nice and offered to help me and asked how he could help my business (Southern Grace Creations). Wow not many employees like this around anymore. Thank you Mike!!
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April 2022 by Sean C.
Good store clean and organized found everything easily and people inside had great attitudes
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December 2021 by Dana Cullens Atkinson
This place is a joke! We were in here this evening and 3 times they called for help to the plumbing aisle and 3 times no one showed up! We saw several "employees" (if you call them that) walk by the aisle several times and never stop. What the hell happened to customer service?
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October 2021 by Gary Stringer-Walker
Great customer service and prices!
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October 2021 by Dee Vine
If you have a disability DON'T apply here!! They will not honor reasonable accommodations!!!
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September 2021 by Don Sadler
After a horrible experience at HD Lake Oconee I bought my freezer from HD Macon. Order on line was effortless and the delivery scheduled. I had to postpone the delivery and I was concerned a ball would be dropped. Got all the calls they promised and the driver called 20 minutes before arrival. They unpacked the freezer and better yet took all the packing materials out of the unit. The gentlemen were professional and efficient. Couldn’t have been any better.
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August 2021 by D K.
If I could give them a -10 I would. Do not buy a any appliances from them. This is the worst customer service palace ever! A bunch of idiots that will tell you one thing to buy something but then do not honor what they say. They say they would "haul" away old appliances but only if t is covenant for them, but they have now refused making up all kinds of excuses and when I ask for prof of policy, they say sorry Oh cant give out that information. RUN AWAY FROM HOME DEPOT ANDD DONT LOOK BACK
