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September 2023 by Scott McLean
My first and only experience with Tidwell & Hilburn Insurance was a very unfortunate one. We were in the process on closing on 3 separate homes and we needed an insurance quote asap. Mr. Dave Pushman was able to provide us with our quote, however, our lender required that each property needed to be on their own separate binder. When I reached back out to Dave Pushman via email and asked if he could accommodate this request, his exact response was “No can do, sorry”. So, I emailed him again just to be sure and he gave me a one word answer of “No”. Not quite understanding his issue, judging by the tone of his email, I decided to give him a call. On the call, Dave Pushman was very rude and unwilling to accommodate. He said that he could not get us a new quote separated out by tomorrow. Mind you, it was only 2:30 pm in the afternoon. He said if he had more time, then maybe…Whaaat??? I’m just asking for an insurance quote. It is literally his job. He was so rude and even said that maybe I should take my business somewhere else. My mouth dropped and hit the floor. I simply told him to have a nice day and we ended the call. We were looking to move our Macon portfolio of properties over to a local company, but because of this experience, I cannot recommend this company to anyone.
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March 2023 by rashad mahone
My agent helped me with everything I needed! Quick email and call response! Customer service was great!
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March 2022 by ray Bowen
Been a good insurance agent to me . Had some troubles and they got them fixed
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March 2022 by Clare Mulherin
I use Taylor Floyd as my agent for my personal insurance needs. He is very knowledgeable and always answers promptly when I email or call the office. I would recommend Tidwell & Hilburn to anyone!
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July 2021 by Patrick Hoye
We have been with Will Argo at Tidwell & Hilburn for years! They are super attentive and always make sure we are covered at a great rate! Thank you!
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June 2021 by Matt Reese
I would recommend Tidwell & Hilburn insurance to anyone and everyone. My agent Taylor Floyd was very helpful in finding the right insurance for me. He was efficient and easy to work with and had and answer to every question I had. Keep up the quality work guys.
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July 2019 by Lisa Wray
Will and Susan do a great job of taking care of the details, even going above and beyond to make sure things are done well. Very pleased client!
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July 2019 by Angie O
This agency has been taking care of our residential and commercial insurance needs for years and we are always pleased.
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July 2019 by Emily St.Peter
Wonderful customer service and excellent pricing for all your insurance needs!
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July 2019 by Juan Corona
great customer service
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July 2019 by Dawn Burns
The Rescue Mission of Middle Georgia has been so very pleased with our experience with Tidwell & Hilburn Insurance. After moving all our coverage from another carrier, we have found this office to be extremely knowledgeable and helpful during this transition. The staff is very prompt in responding to any questions or concerns we've had. We highly recommend Will Argo, and the Tidwell & Hilburn team for any of your insurance needs!
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July 2019 by Brad Cole
Tidwell & Hilburn takes care of all of our business insurance needs (auto, liability, comp etc.) Will Argo and Susan Lanthrip provide the best customer service that any business owner could ask for. Janice Davis is also a pleasure to deal with. They have consistently exceeded customer expectations and are in constant contact with me anytime they can save us money. I highly recommend them if you own a small business or have any other insurance needs.
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July 2019 by Samer Othman
I have been using Tidwell and Hilburn for my insurance needs for over 5 years new. My agent, Will Argo, and his team have been more than helpful, honest, timely and reponsive over the time that they have taken care of my insurance policies. I can always count of quick responses to emails and phone calls, and most importantly, I can rest easy knowing that I am getting both the best value and the best coverage for my needs. I will always be thankful to have such a great company and agent by my side, and though I hope I never need them, I have cofidence that I will be well taken care of in the event of a loss. I highly recommend this local, family run insurance business to take care of your insurance needs.
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July 2019 by Gina Watson
We have had such a wonderful experience with this insurance group. They seem to know their clients well and are willing to spend as much time as needed to explain everything and answer questions. I highly recommend Tidwell & Hilburn and Will Argo is an excellent agent to work with!
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July 2019 by Allen Peake
We have been doing business with Tidwell & Hilburn for over 20 years, and they have been a vital part of our company's success. I strongly recommend them to any person/company looking for insurance agents who are customer driven, friendly, and committed to looking after their clients. They are our agents for life!
