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May 2024 by Dan D
This is my second review because the owner continues to delete them. Had a valve stem fail while on the interstate. And I was moving 40+ live animals. I was told that it would be a 3 1/2 hour wait and they were extremely rude and racist to me and Also threatened to shoot me if I did not leave because I was changing my tire in the parking lot because they couldn’t replace the valve stem on the current one installed. This is a rent a rim shop. If you are not on food stamps or government assistance good luck getting any service
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May 2024 by Anna Henderson
My daughter, who was in the car behind us with her boyfriend got a flat on her car in the worst place imaginable on the interstate while traveling to Tennessee. My husband and her boyfriend braved the speeding traffic and put the donut on the car. I googled tire shops near me and RNR was only about 2 miles away. We went in, we were greeted by a friendly young lady working the counter, and she got a nice young man in the shop to help us out. They took excellent care of us and we were in and out of there in less than 30 minutes. I was amazed with the friendliness and competent employees here. I would definitely recommend this place. Thank you all for helping us get back on the road!
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April 2024 by Demetrice Glenn
Worst place I ever made! These ppl will take the rims off in the rain and not put ur tires back on! They are too high for no reason,they all drama, they talk about other ppl! Also the rims are no good, they are fragile and will crack! I would never recommend anyone! Macon area!
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February 2024 by Lakeisha Jones
I went today my fiance made a payment on his account and my grandchild had to use the restroom and the lady at the desk told her no because it was out of order but mind you i was there last week and use the restroom the lady told me why they got an out of order sign on the door but its another bathroom in the shop area that they let me use so why my grand child couldn't use that restroom...how you deny a child from using the restroom yes im pissed luckily my fiance went in the place and not me because i would have gave them a peace of my mind bout my grandchild...you just cant support some black own business...I would never deny a child from using the restroom because you never know the situation that child is in...That's just sad and yes im one pissed grandma
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February 2024 by Audrey Chambers
I’ve bought 4 sets of tires and rim for all my Caddys and I’m very satisfied and impressed with the service team, maintenance team and management:
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February 2024 by Carrieee .
Very Helpful Place , And Quick With Their Services . Mr Jamal Is Such A Nice Kind Guy <3 You Need Some Tires With Good Friendly Payments Weekly Or BiWeekly ? RnR Tire Is The Place To Go You Definitely Wont Be Disappointed ❤️
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February 2024 by Jasonica Carter
Everything was great! The staff was pleasant and eager to help ! 10/10 RECOMMEND
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February 2024 by Robert Watson
Straight crook
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February 2024 by Christopher Bonner
Had an emergency due to blow out and Mr. Jermaine and the staff got me back on the road with a great tire and quick in and out service! Exceptional customer service from start to finish. Will definitely be back and also refer others!
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January 2024 by Charlie
Communication is terrible and the service is a joke they have ran my debit card before the payments were even due and then they said I signed up for auto pay which they can not show me where I signed up for it. Also they charge you all the extra fees when it's same as cash 180 days, plus the aliment charge which my truck will not fit on the machine it's a joke save ya money buy off market place!!!!
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January 2024 by taylor hall
if i could give no stars i would. this company is absolutely horrible and management is extremely rude. my truck was repoed last week as i have been out of work for almost 5 months and haven’t had a paycheck since then. i have continued to make payments even though i didn’t have the extra money but need the tires to get to and from my doctors appointments. today December 29th, i was contacted and basically threatened by a so called manager and gm that i would be charged with theft by deception on the tires which are in the truck that was repoed. i stated i couldn’t pay today but would contact as soon as next week. and from this point forward i was harassed and threatened by local management from this establishment. i wouldn’t purchase from this company again if it costed me to have to
walk to
california on foot it would be better than be treated like garbage.
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December 2023 by Pug Vader
Shopping experience with this company is beyond belief. Needed 2 tires on my truck since it is used for Volunteer Fire/Rescue, and my safety is priority 1. My wife just had 4 tires installed, so I gave them a try as well. BIG MISTAKE!. After having 4 tires installed, I noticed later that all 20 lug nuts had been changed without my knowledge or permission. A trip to the store for an explanation was both a waste of time and fuel. No one would give me a reason why a modification was made to my truck with my permission only over emphasized the fact they were free.I took my vehicle to the company that designed,built and sold me the truck. The factory trained technician looked at my vehicle and gave a written statement that the lug nuts DO NOT meet the specs to SAFELY hold my wheels. Key word here is SAFELY. After writing a letter to the store manager I was later called about returning the tires considering that's exactly what I plan to do. I was also excused of loosening the wheels which makes perfect sense since everyone would love to crash. I have asked to have my lug nuts replaced back to factory specs but store manager will not comply.My wife and I have dealt with 5 of the employees at this location. Four needs serious training in the Customer Service Field. One needs to be fired.If I didn't have 21 years in the automotive field when I retired I might believe the serious modification to my truck without my knowledge or permission. No business that has the customer in mind would conduct business in this manner.The factory lug nut pictured is from my other Ram truck
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December 2023 by Antonio Michael
Very friendly customer service
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December 2023 by Vizual Effects
Shopping experience with this company is beyond belief. Needed 2 tires on my truck since it is used for Volunteer Fire/Rescue, and my safety is priority 1. My wife just had 4 tires installed, so I gave them a try as well. BIG MISTAKE!. After having 4 tires installed, I noticed later that all 20 lug nuts had been changed without my knowledge or permission. A trip to the store for an explanation was both a waste of time and fuel. No one would give me a reason why a modification was made to my truck with my permission only over emphasized the fact they were free.
I took my vehicle to the company that designed,built and sold me the truck. The factory trained technician looked at my vehicle and gave a written statement that the lug nuts DO NOT meet the specs to SAFELY hold my wheels. Key word here is SAFELY. After writing a letter to the store manager I was later called about returning the tires considering that's exactly what I plan to do. I was also excused of loosening the wheels which makes perfect sense since everyone would love to crash. I have asked to have my lug nuts replaced back to factory specs but store manager will not comply.
My wife and I have dealt with 5 of the employees at this location. Four needs serious training in the Customer Service Field. One needs to be fired.
If I didn't have 21 years in the automotive field when I retired I might believe the serious modification to my truck without my knowledge or permission. No business that has the customer in mind would conduct business in this manner.
The factory lug nut pictured is from my other Ram truck
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December 2023 by Robin K.
If you’re a Caucasian, forget about getting service here. They only accommodate blacks. They passed me off in favor of someone (black) who arrived 20 minutes after me as I was waiting patiently. They fixed his tire immediately but I waited over an hour before I said that’s enough. I could see the hate as soon as I walked in but hey…. I’ll win always! The Warner Robins location is much better!
