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September 2024 by Quish Burney
Ford Dealership is top of the line. They are willing to go above and beyond for their customers. I didn’t feel pressured or overwhelmed. This was the best car buying experience I ever had!
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September 2024 by Samantha Hill
Found a nail in my tire. The service department fit me in on a Friday and patched my tire.
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August 2024 by Rick Brockman
Staff highly professional and efficient. I would highly recommend. They are honest and sincere. No bait and switch like other dealerships.
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August 2024 by Robert Reichert
My car needed its periodic inspection and new tires. I went by a day or two in advance and got a price quote on the tires. The price was competitive and offered road hazard warranty with tire repair at any Ford dealer.
Service was completed and new tires installed in good time. I’m very pleased with Riverside Ford in Macon!
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August 2024 by Joyce Dean
the service was very good
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August 2024 by Charlton Veazey
Excellent
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August 2024 by Lawrence Rogers
I well not ever spend my hard earned money at this dealership ever again. Please take your money elsewhere. After purchasing a $50k truck not even 30 minutes from leaving the dealership My vehicle was having issues. The manager told me it was my problem I had to deal with it and they wouldn’t help me.
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August 2024 by Madalyn Nesheim
I took my Ford Focus in for an oil change, tire rotation, and to have a check engine light diagnosed and repaired. My service advisor, John Sullivan, called and informed me that he had found the problem it would be approximately $3,800 to repair. I called him back and inquired about an itemized price list, which totalled to approximately $1,200. When I asked John about the price difference, he replied that he was “joking” earlier. I believe he very clearly intended to scam me based solely on his assumption that I, a young woman who came in alone, did not understand cars and would not question his truly outrageous initial quote. The rest of the staff was very friendly and professional, but John’s behavior has truly soured my experience and I will not be returning to Riverside Ford.
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August 2024 by Thomas Tedders
The staff was extremely courteous. They quickly diagnosed the problem and had my vehicle repaired within a couple of hours.
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August 2024 by Blade Davis
Water was leaking into my cab of my new Ford Transit. Riverside Ford did a factory replacement of the windshield because it wasn’t sealed. Unfortunately, a couple of weeks later my van was parked in reverse (not usual for me) and I entered the vehicle by first walking by the hood. Noticed the hood has a dent front and center. The hood is four feet from the ground and it is exceedingly unlikely to be damaged any other way. I believe it was damaged by Riverside Ford. I contact the service advisor who tells me he will have a service manager contact me. Never heard from a manager and months have passed.
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August 2024 by Jessica Smith
Vince was amazing! He dedicated so much time to helping me and made sure I walked away happy. Very thankful for his help
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August 2024 by Troy Chitty
Good people, just took over a week to fix.
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August 2024 by Michael Hatcher
Excellent service and knowledge as always. Service technician Matt saved me from a huge mistake with my tire purchase and gave me better options for other tires
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August 2024 by Jack Dunwody
Never had a bad experience with the quick lane service. A bit on the pricey side for an oil change but I will always pay more to make sure my vehicle is well taken care of.
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August 2024 by Tameka Jackson
The service I receive at Riverside Ford has always been wonderful and courteous!
