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March 2024 by William Amos
You can't beat the service of this branch. Every member of the team is always willing to help with whatever issue- big or small. In this day and time, it is hard to find a bank that gives you the true feeling of a community bank like PFB Macon does. The branch manager, I believe her name is Summer, always goes above and beyond!
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March 2024 by Jeneva Powell
I came to the bank and open the a checking account only to be told that My Account had been tampered with and that she was going to mail my money back. Her name is Summer. However, she says the check was mailed back to me on March 9 today is 27 March. I asked them to put a block on the check and let me come in and retrieve my money, she said she can’t and the back office also says that I have to wait 90 days, why I didn’t have to wait 90 days to put my money into the account it is such a inconvenience and it’s so unfair for her to make such a judgment so quickly, this bank is rated a zero for me
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June 2023 by Steven Brewer
Great folks to deal with all around, from lending, to their customer service folks. Always kind and helpful.
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February 2023 by JENNIFER VANCE
In today's world of big banks and no customer service, I wanted to give a quick shout out to Planters Bank in Macon, GA, specifically to Tracy NeSmith and Genny McDonald. Always available and eager to help. This is how banking should be! Thank you PB for having such great employees!
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September 2022 by Amanda Durr
Small town bank with friendly staff. They really care about the people who use their bank.
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September 2022 by Thursia Warren
They are friendly and always helpful when asking questions.
