-
March 2024 by Kris
First time back in a good while!! The new location is really nice!! Equipment is great!! Love the new tanning beds and the hydromassage is amazing!! However, the overnight staff needs some coaching in good customer service!! I waited patiently for her to finish what she was doing and then she had a nasty attitude. Can't say I won't go back but definitely not impressed with the way I was treated!!
-
March 2024 by Brianna
i am new to the gym setting & couldn’t find a specific machine. i went to the front to ask where i could find it, which is a simple point of a finger. upon approach rachel was not pleasant, didn’t greet me & after 5 minutes i asked where is the machine because the other two workers were helping customers, she cut me off and said you’re going to have to be patient but honesty without saying anything to me i was more than patient enough.
-
March 2024 by Todd Warner
A special young lady Claudia at the Planet Fitness at Tom Hill in Macon Ga. Well she is the greatest and sweetest person. I had a flip phone and she eventually knew my name and remembered my phone number and would sign me in. When you sign in with a phone there is not any personal contact with that and I am old fashioned but when I got a smart phone 2 weeks ago for the first time, I had a little trouble getting it to the app. Claudia would say Mr. Todd, I got you signed in. She should be a manager or higher in this company.
-
March 2024 by Jason Carney
Great spot to get healthy and fit. Alot of free weight and machines galore.
-
March 2024 by Brittiney Etheridge
All I can say is I Love this place!
-
March 2024 by Willie Hunter
Clean facilities and courteous staff.
-
March 2024 by Li Li
It never ceases to fail when I have to deal with planet fitness that the customer service is so poor. The manager is worse than the staff sadly enough. Like I can’t pay this little amount to have this much stress. If you have the money to go elsewhere do it. The slap in the face they give you isn’t worth it.
-
February 2024 by Mike C
I'm not a fitness guru, but when I go to the gym, I expect to be able to get a workout done efficiently. That rarely happened here. Many people at this gym have no workout etiquette and would commonly sit on machines talking on their cell phones or to other gym attendees. The staff would immediately find you and tell you not to use more than one set of dumbbells at a time, but will walk RIGHT BY these types and say NOTHING. If you view the gym as a social scene, this is the place for you. If you are serious about working out, look elsewhere.
-
February 2024 by Dee Sandifer
Great place I definitely recommend
-
February 2024 by Angelica Harris
Everything is clean. Everyone is friendly and I always have a great time when I go.
-
February 2024 by Kofi Hunter
Very polite staff and clean facility
-
February 2024 by Romeca Patterson
The staff is very professional.
-
February 2024 by Amy Peavy
Love this place,
-
February 2024 by jo jo
Good for cardio and basic weights. The tanning alone is worth $25/mo! Always clean, neat, and friendly. Only ever met 1 rude employee. The shower area is nice and the massage chairs are great!
-
February 2024 by Addie Sanders
Nice gym, convenient location. All the equipment was in good condition and working correctly. The staff was friendly and professional.
