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September 2024 by Covertoday
Terrible service, it's just outrageous, very arrogant employees and more boorish communication with customers I have never met. The service is terrible, the territory of the service is dirty, the workers have garbage on the tables, and when they are in dialogue with customers, they chew gum. It is very repulsive that when you enter, there is a feeling of warm air, as if no one has ever put things in order inside. Very aggressive marketing, I didn't like it here, it's the worst service
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September 2024 by Алексей
We ordered a car from them for my wife, not only did we wait a long time, but it also turned out to be covered in deep scratches.
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September 2024 by noName
Disgusting organization, came to select a car based on a recommendation from an advertisement, as a result I was shocked by the impudence, tactlessness and rudeness of the staff. Unfortunately, this was the worst service experience I have ever encountered at a dealership.
It all started with Cody trying to force additional services on me and in a rude manner, when I said that I was not interested, they offered me coffee and made it cold, at that point my patience snapped and I quietly left.
And that could have been the end of it, but these "professionals" kept calling me for the next 3 days and trying to set up a meeting, even though I made it clear that I no longer needed their services
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August 2024 by Bob Gafeney
From Chat GPT. About This fixed charge everyone apparently are pay without any options.
List Price
$15,500
Jackson Advantage
$1,995
Admin Fee
$895
Jackson Price
$18,390 understand your concern about the additional $1,995 for the Jackson Advantage package, which includes Permaplate, Lifetime Loaner Car, Anti-Theft, and Key Replacement. It’s not uncommon for dealerships to add such packages to increase revenue, and it can be frustrating when these are not optional.
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July 2024 by Isaac Molina
This is a SCAM dealer. Stay away from them. Myself and 2 other people I know purchased vehicles from there. They swap parts out of the vehicle without telling you AFTER YOU'VE PAID FOR IT, they misrepresent their warranties, and after they've ripped you off they block your phone # from the dealership. STAY AWAY MAJOR FRAUD
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March 2024 by Brett Roach
If you’re in the market for a Subaru or you’ve found yourself interested in one listed at these locations do yourself a favor and look at other dealerships. I recently had interactions with a salesman here who was very rude, inappropriate, vulgar, disrespectful to myself and my wife, texting me as late as midnight, and extremely unprofessional. Needless to say this was brought to the attention of management where it fell on a deaf ears and resulted in a simple hand slap. This group cares more about the sale of a car than they do respecting customers and keeping the integrity of the name of the business. Nearby dealerships went above and beyond to ensure customer satisfaction was met. Shop elsewhere!!!
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March 2024 by Lorenzo Carter
"I recently had an unpleasant experience with a car dealership. They sold my brother a wrecked car and then shared his personal information with other dealerships without his consent. This is not only unethical but also potentially dangerous. It's important for businesses to operate with integrity and treat their customers with respect. I would advise anyone considering purchasing a car from this dealership to exercise caution and do thorough research before making a decision."
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March 2024 by Brian Scoggin
Excellent vehicle for the best price around. Yersha was extremely courteous and offered full service on the sale. They went above and beyond to make sure the car was perfect
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March 2024 by Shirley Crump
THANKS, to Kelly Lewis for a very pleasant, car buying, experience! She was such a good sport, and didn't even flinch during my husband's rather vigorous "Test Drive"! I'm enjoying my new VolvoXC60. Thanks again, Kelly.
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February 2024 by Heidi Hendley
Michael Meminger greeted me on the sales lot like a long-time neighbor. I had already used the privilege of shopping online, so I knew exactly what I wanted. We took a test drive, and I was in love! Mike and I walked back into the dealership, signed the papers, and BANG! A new Subaru Outback is heading home with me! Mike is exquisitely knowledgeable about his products and puts the buyer in calm confidence when closing the deal. Simple, seamless, and smooth! Come see Subaru of Macon today and ask for Mike Meminger!
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February 2024 by Drew Mercer
Had another great experience at Jackson Automotive Group in Macon, GA. Michael Lawrence was the outstanding salesperson who was there early and started helping me before sales hours started (I misread Saturday sales hours on their website and was there early). Very smooth process, which was to be expected since we had a great experience with the same dealership a couple of years ago. Michael is a true, highly knowledgeable professional, and we appreciate being able to work with him.
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January 2024 by Ripal Raman
Was searching for the perfect color and set up of my new car quite a long time. Mohamed and Marcus took great care of me and made the process amazing. Highly recommend the team at Jackson and will be coming back for sure!
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January 2024 by Fashion Jones
Michael was amazing to work with! We stopped in without an appointment to see a vehicle late in the afternoon. Never did I feel rushed, even though I knew it was close to closing. He was knowledgeable about the vehicle and warranty. We had to wait a few days to purchase, and Michael stayed in contact without being pushy or "car salesman" like. When we were set, he had everything together upon our arrival to finish up the sale quickly and the vehicle ready to go. Plus, he is a heck of a nice guy. No doubt would recommend and purchase again in the future!!
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January 2024 by Ricky Raman
Purchased two cars from Jackson and have been servicing my vehicles there for years. Mohamed Elkhattabi and Marcus Johnson are the gold standard, they went above and beyond during the purchase process and would highly recommend them and the Jackson Team. If you're buying a Benz, make sure it's from Jackson!
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January 2024 by Patti Ruffin
Jackson Automotive Macon, Georgia Review::From my first purchase of a 1984 Oldsmobile Station Wagon through my most recent purchase of a 2024 Outback Subaru , it has been my privilege to be served by 3 generations of the Jackson Automotive family over the past 40 years. From Mr. Leland Jackson’s 1st Generation Leadership in building a Strong Foundation and partnership beginning with Oldsmobile in 1954 to 2nd Generation owner, Jimmy Jackson’s forethought in introducing/ bringing Mercedes, Volvo and Subaru to the Middle Georgia market , as well as building a world class facility in Macon, the addition of Volkswagen of Macon and Jackson Automotive Kia ( Coco Beach, Florida ) and further expansion of Sales and Service facilities under the capable leadership of 3rd generation owners , Jim Jackson and Peter Sherman, I can personally attest , without fail, the Jackson family has built the most knowledgeable, professional, and efficient sales and service departments second to none in the USA .My personal experience, first with VW of Macon (4 VW’s ), and, in more recent years with Subaru of Macon ( 3 Subarus) I can unequivocally attest that you will not find another dealership that treats each customer as if they were a family member , making certain each transaction whether sales or service is impeccably executed and delivered!Most recently, having been the proud owner of 3 Jackson Automotive Subaru Outback’s, my experience with the entire Suburb team has been easy, enjoyable and seamless . From the Owners to the Subaru Manager, Matt Peiri, Service Consultants, Brett Crosby and Matt Kennedy, the entire Finance Team,and Most Importantly, the MOST AMAZING Patient , Professional, Knowledgeable, Thoughtful Sales Consultant, Mr. Adam Arnold, you owe it to yourself and your family to make Subaru and the JacksonAutomotive Family your own ! You will not be sorry!
