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January 2024 by Rock Clemons
With so many parts on back order or out of stock because of the pandemic! They fixed my car sooner than expected. Completely satisfied with the service and their work!! Highly recommended!!
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January 2024 by Andrew Caldwell
Great customer service! I'd recommend to others for future services to their vehicles!
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October 2023 by Shameeka Brooks
They have had my car 1 year, I paid them $10k up front and not only haven't they fixed it they don't bother to even call to say what the hold up is or anything.I get prioritizing auto insurance claims but auto insurance lets your choose where you take your car for repairs. If customers don't matter and ?doesn't matter...
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October 2023 by Sereina Isons
Do not use this service; they hold cars for months and months without properly communicating through the process. How ridiculous would it be if your car was held for over a year and YOU had to beg for every update, calling in instead of being kept up to date on your repairs. You can find a better business to give your time and money to.
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October 2023 by Jade S
Avoid using this service, as they retain vehicles for extended periods without maintaining proper communication throughout the process. Imagine the frustration of having your car held for more than a year, and you're the one constantly seeking updates by calling them, rather than them keeping you informed about the progress of your repairs. There are better businesses out there where you can invest your time and money.
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October 2023 by Shakeyra Brooks
Please save yourself time and energy and find another shop! This place has no sense of urgency and does not communicate with their clients throughout the process. Their goal, it seems, is to take your money and not resolve your issue. My mother took her car for body work OVER A YEAR AGO. Paid the mechanic, Craig, 10K cash upfront for the work and STILL does not have her car back. Now they’re telling her it will be ready next Friday. Who’s to say they’re telling the truth this time?Oh ALSO Craig decided to take my Mom’s engine apart and told her there was “something wrong with it” - why would he do that?? He couldn’t even tell her what because that’s not within his scope so why take it apart? That is not his job and should’ve been something they asked permission for. Also who is to say he’s being honest about there being an issue? This could be another money grab since they seem to think my mom is made of money!There is no amount of backlog on parts to cause this much of a delay. To make it worse they weren’t even calling her with updates, her and my brother have had to call instead of them reaching out. My mother is very blessed to have had another vehicle to drive while waiting or else she would’ve been SOL. This is absolutely ridiculous. I implore you to please TAKE YOUR BUSINESS ELSEWHERE.They told my mom they have to prioritize cars brought in by the insurance company… I get that, I really do, but that does not mean your out-of-pocket customers don’t matter.The 5 star reviews must be from the previous owner.
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October 2023 by john Denney
H&H fixed a "woops" on my work truckWork was completed in a timely manner and looks good as newDetailed in side of truck as well
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October 2023 by Natalie Alexis
It’s been almost a yr. They were paid up front for my aunts car that still isn’t repaired. Where is her car? Do not use this company!
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October 2023 by Dre B-M
They cut corners around my car and I had to go to a new autoshop to fix it. Waste of my time. Never coming back
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October 2023 by breonna smith
They have been working on my car for a year and still can’t tell me what the hold up isService: Painting
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June 2023 by Kathryn Russell
Poor service would not recommend.
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December 2022 by LaSatha
It took over 3 months to finally get my car completely fixed. They would say it'll be done this week and when I call it's not done or they're still waiting on a part. They never called to update me on the status of how things were going, I always had to call them and when they said they'd call back they never did. Once the car was done I took it home and realized not everything was fixed and when I asked them, they apologized and said that the checklist that's supposed to be completed before releasing a vehicle wasn't done so had to take it back to them for another few weeks. At this time the finally would communicate with me about the status but I believe it was because they were tired of me harassing them about my car getting done. I will NEVER bother using them or refer them. I should've just been patient and went with the body shop a mechanic friend referred me to but only went with them because they said they could get to my car a lot sooner which didn't happen.
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October 2022 by leonard oxley
Lowest quote I received and the service is amazing! They painted my rear quarter panels and did a great job! They also cleaned my carServices: Painting
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August 2022 by Josh Marsh
Bad service
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August 2022 by Manoj Mathur
I definitely would recommend this shop. Excellent work, friendly and honest staff, Met all our needs in very cost effective manner. Dan and Craig both are nice people to work with.Services: Painting
