-
June 2024 by Ryan Greaux
***owners response***: doesn’t explain why the light came on IMMEDIATELY after the transmission repair. Offers no alternative other than let’s quote you a new sensor. Hard to check the connection without the car in the air. Pulling codes is easy. I get it, recentering the steering gear isn’t quick but it’s what I wanted fixed after spending over 6k but how is that possible without removing the column connection. Blame it on being a Mini and blame the customer for buying the car? WOW.
Had a transmission installed, got car back with traction light on, pullling to the right. Was told wait and see if it goes away. It didn’t. Informed Chad of the light and was given a laundry list of codes. But the traction light was never on since we bought the car so what happened? Looked into it and found the SAS was off by 360 degrees…so maybe the rack wasn’t centered when reinstalled? Called ahead and told him we were coming back but after I asked for the rack to be looked at all we were given were the traction codes. Again..codes that were not there prior. Chad says if it’s something they did wrong have it diagnosed by the BMW dealer. BMW of Macon only maintains BMW no diagnosing or even maintenance on Minis according to the service advisor. So I’m stuck with a car no one wants to even double check the gear unless I travel almost 100 miles to a Mini shop closer to Atlanta. Can’t someone just check the gear and column connection instead of pulling the same codes?? Spent 3600 on a clutch here and another 2600 on a transmission three months later just to keep having more problems that never existed prior to the transmission repair.
-
February 2024 by Amyi Ashcraft
I drive a mini cooper S. Yes a foreign car… yes expensive to repair… we understood. We first got towed to AMCO transmissions and was quoted $4,000 for a clutch …. CLUTCH and DMF and 3 weeks repair time. I called 4 other shops and they don’t work on foreign. I called here and Chad answered! I was so relieved that someone would help. Got it towed to him. He gave a better quote, better fix time and better customer service than AMCO did! I’m thankful to have found him. Not sure about these others reviews but you won’t regret it!! I will come back for further services when needed!! Thanks Chad!!
-
October 2023 by Goddess Knox
Ladies! This is our spot! Chad is honest and will not overcharge you because you are female. Love this place?
-
September 2023 by Stacey Oliver
Grinstead Garage is the best in Bibb County !!
-
August 2023 by Aaron Hill
Got my van fixed and my employees back on the road faster than I could if I had sent our mechanic. Stayed open LATE and worked with me on the finances. Could've easily charged hundreds more but didn't. I usually hate mechanic shops but this, this is a good one. If you live in Macon I'd seriously not consider any other shop. I live in Missouri and might be bringing my 96' van back for an AC! I love this shop! A small dedicated dream team, just like my business!!
-
June 2023 by Erika Jackson
Finally a place that just gives you the truth about your car’s issue! Nothing less and thank God nothing more!! I love Grinstead!
-
May 2023 by Nick Sasso
Their work is rock solid. From phone call to checkin to the work ... I felt respected and like they knew I wanted a fair shake, and they gave it to me.
-
January 2023 by Thomas Stirrat
Great auto shop. We experienced excellent service. Would highly recommend.Service: Auto maintenance
-
January 2023 by Greenbar Automotive
Great service and quick too. Didn't have to wait long which was the best part.Services: A/C installation & repair
-
January 2023 by Sharon Tolbert
I wish I could give no stars. They messed my transmission up. All I wanted was them to take responsibility and make it right but they wouldn't. I will see them in court. Don't take your car to them for nothing.
-
January 2023 by Sharon T.
They are not honest people. They messed my housing up on my transmission and would not take responsibility for it. I do not recommend taking your car there for nothing. Since they don't wanna do the honorable thing. I will see them in court
-
December 2022 by Sleepingbeauty
After checking other auto mechanics shops, Grindstead was and staff was able to repair the light wiring in our old truck. Great service, very knowledge in this field. The blinker lights, and tail lights were restored properly and still working fine. An amazing job that no one else could do. You got auto problems, he is 100 plus in service, work and performance.Services: Electrical
-
December 2022 by Jason Gifford
His lot is not all secure… they will unlock your vehicle and it will get broken into. They claim no liability. Regardless if they are legally liable, I HIGHLY RECOMMEND TO STAY AWAY. Your car will get broken into.Service: Air conditioning
-
September 2022 by Lucienne Paramore
Mr. Chad and the staff were very professional and quick to assess my car problem. The price quoted was exceptional, compared to other past estimates I had received. I am a widowed woman and felt I was fairly and respectfully treated!. I would wholeheartedly recommend Grinstead Garage to everyoneService: A/C installation & repair
-
September 2022 by Madeleine Campbell
Chad & staff are the best I've ever seen. Quality work and service. Thamks for making my Jack the skeleton King van feel better. God Bless you all!
