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August 2023 by Jay B
I needed an air bag suspension part for my Volvo and stopped here to pick one up. They didn't have it in stock, but they put in effort above and beyond the norm to help me out. They found one at a local parts store and then had their guy go pick it up!! Then, they only charged me the wholesale price, without even charging for picking it up! Who does that?!?!! Amazing service! Highly recommended! Wow!! Jay
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April 2023 by Xavier Manuel
Please read the recent reviews. Stay far away from this place. My semi broke down and was towed to this shop and it has been the worst experience ever. I was told I needed a turbo first so i authorized the repair but shop was still not able to fix truck. I was told something else was wrong so I fixed that and now that has been repaired the truck is still not working and they want to charge $28k for a rebuild after they have charged me almost $17k for repairs and my truck is still not running! This shop is definitely not the shop to choose if you want your truck repaired correctly the first time. Don't take my word for it please follow up on BBB and you will see there are other complaints.
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February 2023 by Ronnie Monroe
They fix my wiring issue
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December 2021 by tuajsau khovmeemxwb
Reading all these 1 star and decide not to go here since i'm asian and i can predict it will be worst
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December 2021 by Jonathan Striedinger
Has down definitely the best place I ever went to have a truck repaired ,I was towed there on Monday was out of there in time by Thanksgiving, Stanton handled everything well He definitely showed caring I know if I ever have a problem I'm going back
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October 2021 by David “BRUNO” England
Short;To the point. Had gotten towed here almost 30 miles from where my wife and myself broke down in our 37 foot motorhome.After they diagnosed a bad starter, they ordered a new one and had us running again. I was told $215 from the installing mechanic. I was directed to service from the garage where I was told the charges were$560! We were not here folks for about an hour. So I go inside to settle up and I happened to be on the phone with my best friend in Florida we're going to visit when an elderly lady asks the secretary what is the problem. Secretary B rudely replied "this guy is trying to pay his bill ". Well paying almost $600 as a customer I feel warrants a certain amount of respect, not like I just waltzed in and asked if they had a restroom. So I responded that I "wasn't "that guy" and this is what my name is.Secretary B didn't like that and then proceeded to refuse both debit or credit cards because I wasn't "local". After politely debating with her I calmly got in my vehicle and proceeded to back off of the property, in the wind to Florida;since my money was unacceptable. I was flagged down and approached by a gentleman named Stanton who asked me to come back inside and try to resolve the issue. I conceded to his request and back inside showed secretary B all of my 7 credit cards plus bank debit card.Secretary B couldn't comprehend and again proceeded to put up some sort of misconstrued barriers , I nor Stanton could understand. I went out the door, climbing into my rig and proceeded to back out yet again.Now, poor Stanton is flagging me down again. We agreed one more time to try and get secretary B to accept payment for services rendered. Well secretary B tried again but this time her two brain cells switched positions and low and behold accepted my Visa debit bank card, griped at Stanton with whom I handed over my I.D. for photocopying and my debit card, that Stanton wasn't running the copier correctly and handed me a receipt and my property. So I proceeded before I left to explain to secretary B ,which by now I hope the B explained itself , that I had never been treated so disrespectfully as I had there and how secretary B was the most rudest, ill mannered, had the most unacceptable to a paying customer behavior in THE HISTORY OF BUSINESSES that I would make it my mission to not only hand out as many of their business cards as I could ,but to explain with it the rudimentary,ill mannered actions and unsatisfactory business practices to any human being as illiterate secretary B had practiced, and to not Grace their establishment with so much as a broken down septic leaking pumper truck so as not to sicken oneself with practically robbery at $185 labor charges and not even so much as the decency to address a paying customer by their given title. I will be towed to nearby, over a hundred miles away Alabama, if I'm ever caught broken down in Byron Georgia unfortunate having trip inconvenience.Stay away from these pirates NO! BANDITS of the highway just waiting for the unfortunate incidents of mechanical failures sadly being introduced to unapologetic secretary B and their unfair business practices.
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August 2021 by Derrick D. Lawson
The work quality not there. I have spent almost $30,000 over there and got $4,000 worth of work done. If you got money to waste go there.
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July 2021 by Outlaw Transportation LLC
Honest, and stand behind their repairs. They worked us in on a busy day to get us back to work. Tony is a man of his word. Highly recommend this shop.Thank you Gilbert Truck Center !
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May 2021 by Jerome Washington
Friendly.Went here to get a DOT inspection done on my 2001 freightliner classic, also needed front brakes so I let them do it as well.
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May 2021 by Fleming Carr
good honest people. they will stand behind there work
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April 2021 by Social Photography
Nice outfit. Seems to have some identity issues. Is it a dealer or an independent mom and pop. Doesn't really know. If you went into parts you would guess maybe dealer with the dress and all. Go in the shop based right away on appearance and then on knowledge you would think independent with the mechanics. Lots of good reviews here though. Check it out for yourself. Plenty of parking. No signage to let you know where to go when you drive in.
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March 2021 by Michael Nieschalk
In and out just tightened a pulley for free bought mechanic lunch,,a+
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December 2020 by Day O
Great place! I needed my truck worked on last minute. Staidom was extremely helpful, professional and courteous! The rest of the staff from the mechanics to the receptionist, were very welcoming and helpful. They were also very knowledgeable and got the job done quickly! I will definately be coming back for any work I need on my truck! Thank you Gilbert Truck Center and staff!
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October 2020 by Jeffery McGregor
Great people!
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July 2020 by Jeffrey Ackerman
Best shop in town!
