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September 2023 by Stefanie Sevcik
Everyone here is incredibly friendly and helpful. David got me a great deal on my trade and I will definitely come back when it’s time to trade again!
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August 2023 by elizabeth morris
I purchased a car at this dealership and had a wonderful experience! It was clean, the staff was friendly, and I found my dream car! I love my Mazda CX-30, it drives great and is so sleek. The technology is top notch and I’ve enjoyed having my car for the past few weeks. Trip was the salesman, and he was so friendly and helpful!
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August 2023 by Will Rogers
Seldom do you find a dealership and it’s staff that are forthright, cooperative, responsive, honest and receptive. Mix this with Five Star Mazda’s partnership with Tru Car (TM) as an online agent for a no hassle and honest automobile sales experience and you will find yourself thinking of Five Star when you want to make your next purchase. My thanks to Trip, Hannah and Hayden and the rest of the Five Star team for a excellent car purchasing experience.
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August 2023 by Dennis Garris
We bought a beautiful 2014 Chrysler 200 convertible, Takeria was our salesperson. She was outstanding and we love the 200.
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July 2023 by Deborah Hewitt
Great! Mr. David Richardson was so helpful to show the car to me and explain all the features. Then when I had to wait several months to buy he didn’t call and pressure me into buying. When I got ready to purchase I called him and he was able to get the car I wanted delivered. The entire experience was wonderful Hilda was a great help getting the papers signed when Mr Richardson was out sick the day I picked up the car
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July 2023 by Barbara B.
I would give negative stars if I could. I wrote earlier not to buy from this dealership or anyone Five Star related. Then I got an email from a very sweet, efficient and concerned customer loyalty specialist, Amanda. She worked with me, the dealerships and the regional manager Patrick. So we decided to give them another chance because they told us they would make it right. After several months of communicating, we were not offered a better deal on any car than we could get anywhere. When I asked for Patrick to call or email, once again there was no response. Five Star Mazda does not care about customer service or customer loyalty. Not only do we still have a car that has many issues they couldn't and wouldn't correct without a blank check, they once again didn't do anything to make it right.
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June 2023 by Jannet Thompson
Wonderful experience. Jacob Walker may work for Five Star, but he made me feel like he was working for me. I am not an easy person to please, but Jake jumped through hoops to get me the vehicle I wanted. They will be my first stop the next time I need a vehicle.
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June 2023 by Just Saying
Extremely courteous and professional staff. Jake and Hayden demonstrated a genuine desire to make sure I was in the car I wanted. The dealership was clean and accommodating; clean restrooms and office space. Jake made sure we were comfortable throughout the transaction. Kudos to a well staff professional dealership. If you are looking for a no hassle car buying experience and a favorable outcome ask for Jacob Walker.
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April 2023 by Linda Marquardt
The sales staff at 5 Star Mazda were incredibly kind and respectful. They were never pushy but very helpful and informative. I never had an appointment and it took me three visits to decide on a car. I am happy with the purchase price and the car is great!! Special thank you to Hilda and Sean.
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April 2023 by Robert Keever
Had an easy and simple purchase. Tripp went above and beyond finding any and every option we were looking for. Was the best possible interaction with a dealership we could ask for.
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April 2023 by Mark Thomas
David was both congenial and informative. He helped me with all my questions. I would highly recommend the Mazda dealership and all the associates.
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March 2023 by William Zoller
Surprisingly refreshing. I’m used to being harassed by salespeople at car dealers. But this time I wasn’t. David was awesome. He really knew the car we were interested in very well. He knew every little detail about it. He was super polite and knowledgeable. The process was painless, and he gave us a very fair price at $11 below invoice. He also got me a fair value on my trade-in. I really didn’t even need to bargain. We got a little hung up when it came time to sign papers with the finance guy because they were really busy and had other customers. But other than that delay, the process was relatively quick. They detailed our new car, filled up the gas tank, threw in some black locking lug nuts that match the rim color, and we were on our way.
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March 2023 by Tommie Rae Carter- Thompson
Thomas Anthony was a great help along the way of purchasing my new vehicle. I highly recommend him!
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January 2023 by lorena perez-garay
Highly recommend going to any other mazda dealership then this one, my father works at the mazda in my home town and I was hoping to receive some help as two of my tires popped on my way up to school. I show up here to try to get my tires, which are under warranty, looked at and even though we came over 30 minute before their listed closing time for the service center we were told there was no one there who could help us. Let me add that I tried to call multiple times with no luck. I love mazda vehicles and have never been treated like this at any other dealership!
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January 2023 by Michelle Lewis
I had a wonderful experience. My salesperson J’Mario Williams really helped me find the perfect car.
