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May 2022 by Bonnie Collins
Showroom Representative was awesome. Very knowledgeable of products available.
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December 2021 by Danny Buchanan
It was a very nice place the workers was very helpful to find what I needed
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August 2021 by Ron Parker
Best place in Macon to get a 1¼" union. Thanks.
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November 2020 by sqdog
Guys were very helpful showed me exactly what I needed
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June 2020 by Insane Munki
For residential fixtures and remodeling bathrooms Roxanne in the showroom has it all. As for counter sales they have almost anything for residential or commercial plumbing.
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February 2020 by Pat McDaniel
I love shopping here for all kinds of things for your house. Great plumbing fixtures, kitchen, bathroom faucets. Sinks, toilets, among many more things for your home or business. Service people are always very helpful.
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February 2020 by Abel Luis ortiz
(Translated by Google) Good..(Original)Bueno..
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January 2020 by Joseph Bullard
Mrs. Roxanne is awesome very knowledgeable and experienced. She can help with all of your remodeling needs. Ferguson had the competition beat hands down. ?
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August 2019 by Jeffery M
Called 2 time on July 30th to get a shower valve cartridge, first time at about 11 am. I was told show room personal would have to help me, gave them my name and number. waited till 4:30 called back. show room lady not there.Man I talked to took my name and number again. hopefully will get a call today.
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April 2019 by LD Hood Jr
Not a customer, very happy employee of DC 0761
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April 2019 by Ronnah Marsh
Two stars given for quality of showroom. Zero stars added to that for lack of follow up and inability to make appointments in showroom. After working with other Ferguson showrooms in Atlanta and receiving prompt, friendly service I was really disappointed that this Macon location failed so drastically. After 2 weeks of constant communication via phone and email that I personally had to pursue, I never received any information or quotes on the products I needed. When asking about making appointments, I was told they are too busy for that, just walk in and wait and hopefully someone could help. I guess they are short staffed and couldn't be bothered to help a designer that would give them all of my customers' business. Business must be good, oh well!
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December 2018 by Tony Matias
Well stocked and helpful and knowledegable staff.
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November 2018 by William Reason
I called to find some AO Smith parts that I had a purchase order to get. The parts rep told me he didn't have the name brand parts but would sell me the generic replacements that would work fine or order the name brand parts that would take about a week to get. He woldn't accept my purchase order for the generic parts. I said I'd call AO Smith to get the parts sent straight to me, and he said "yeah, good luck with that" as if to suggest I would have a hard time getting the name brand parts from the manufacturer. I'm very surprised to get that kind of response from a distributor about a product they sell and represent. I think that AO Smith has excellent customer service and Ferguson does a disservice to them by making such remarks. I told AO Smith about the encounter when I called them to ship me the parts. They waived a two-day shipping fee. Now, that's customer service.
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November 2018 by Chris Walton
Verey helpful
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April 2015 by Chad P.
I had a hot water heater go out at my rental house. Their policy is to make you pay for a new heater upfront and then get a refund. After 40 calls and two months later I still haven't received my refund. Buyers should beware!
