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February 2024 by Kayla Jackson
Christian was amazing and very friendly! He helped me and signed me up for Extra care to save some money! Great customer service is rare these days and Christian definitely Models Outstanding Customer Service
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February 2024 by Peyton Isaac
ABSOLUTELY HORRIBLE! The pharmacy will tell you hours ahead that they have received prescriptions and that they are ready, then when you get there, they request you contact your doctor after hours. The pharmacist is extremely rude and does not help employees or customers. Continuous waste of time going back and forth each time.
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February 2024 by Christine Simmons
They don't answer the phone .they charge my insurance for medicine I don't get and they are rud.
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January 2024 by Jonathan Hoffman
Called in a time sensitive prescription at 10am. Called at 2, they hadn’t checked their voicemail. Called at 4, they said insurance denied it. Called insurance who said no claim was ever filed. Waited on hold for 30 minutes while insurance tried to reach the pharmacy. Finally my insurance said it was an error on the pharmacy side and was approved. Called the pharmacy back and was told it would be a few more hours. I’m still waiting…
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January 2024 by B Marsh
Rude pharmacy staff.
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September 2023 by David
Stop to buy a box of mask it cost 30 dollars 50 count! Went to ingles and found for 12 dollars,,real trash hope they close your doors!!
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July 2023 by Mallisa Simms
The text system supposedly doesnt work. I get notifications my daughters necessary antibiotics are ready leave work drive to the other side of town to be told they dont have nothing. I call the doctors, doctor confirms they had been sent day prior. The older woman stands there arguing with me and rolling her eyes. No compassion only complete ignorance. My child is in pain and sick. Doctor resends I go back in 20 minutes still says theres nothing. Next day I get a text saying the prescriptions are ready. Again Im told theres nothing. This isnt the first mishap in the year and a half Im going there since we moved. Its time to switch. Truly sad.
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July 2023 by Mary Chafin
I was emailed this evaluation, one thing I noticed was a staff member picking up a small pc of trash off the floor, refreshing as in these days most don't seem to care.
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May 2023 by Christian
Worst pharmacy ever... Arrogant lead pharmacist that berates and talks down to customers. Everytime we pickup we have an issue, once every 2 weeks we get the joy of being treated like garbage. Held a prescription for 2 weeks and told us it wasn't available, we stated we needed it and we're told to come back 15 minutes later. 30 minutes later (7:26) we show up and the staff tells us they will have to clock back in to fill the prescription... Too bad? Avoid this place until corporate corrects the issue or more than likely, shuts them down.
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May 2023 by Chrystle
Pharmacy hours are terrible, the staff isn't prepared and isn't concerned of the wellbeing of their customers. Clearly they won't be there much longer, they don't even care to cut the grass near the road.
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March 2023 by Oscar Taz
This pharmacy is WAY understaffed and/or managed. In the last week I have gone to pick up prescriptions TWICE and ended up both times walking out without RX’s. The line of people waiting to pickup prescriptions was six to eight deep with ONE employee working register while five other employees behind her doing another job, never coming to relieve or help with backup. Forget about calling to check on medications because you will be put on hold to stay there for twenty to thirty minutes before getting help or the call will just disconnect. Still need to get my prescriptions but don’t have all day to wait in a line.
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March 2023 by Tresa D
The older Caucasian lady that worked yesterday Feb. 20,2023 is rude ! This is not the first time she been this way , I’m just afraid someone will drag her thru the drive thru window for being rude ! I’m taking my service to Walgreen down the street !
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March 2023 by T. D
The older Caucasian lady that worked yesterday Feb. 20,2023 is rude ! This is not the first time she been this way , I’m just afraid someone will drag her thru the drive thru window for being rude ! I’m taking my service to Walgreen down the street !
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December 2022 by K. Robin Harris
Worst Pharmacy ever! Hands down Vicki hates her job and has zero compassion. It’s obvious they can’t handle their workloads. We have 2 different coupon cards attached to our Rx and it changes monthly on which one saves us the most money. She reminds me every time I go to pick them up that she don’t have time to play with coupons. I’ve even asked her would she want to pay $538 or $187 for 7 meds with 90 days worth? Recently, we (family) moved all of our Rx to Publix and for the same 7 Rx we are now paying $70.32! . That alone was worth the move! Also, I opted for our Rx to be delivered and they got lost!! My husband went 4 days without his bp meds. Bc we had to wait to see if they were returned. I could’ve saved hundreds of dollars and not be treated rudely or like I’m a huge inconvenience.
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November 2022 by Jon-Laurence deCespedes
Slightly Disturbed to see so many positive reviews. I've been going to this pharmacy for 8 years and they've never been very good or timely. Furthermore they usually made mistakes about one out of every three prescriptions. My father is a renowned local cardiologist Dr Juan esnard and he also stopped going to this pharmacy due to its lack of professionalism. I only ever went to this pharmacy because it was relatively convenient being the closest CVS to lake tobo. All of a sudden and literally without explanation they have told me that I can no longer fill my prescriptions at their CVS or any CVS in the country. I was given the explanation that it would be too complicated to explain over the phone. I took my business to Walgreens and they were able to fill my prescriptions within less than 10 minutes and for an average of $50 cheaper in total for all prescriptions. Something is going on with the CVS avoided all costs and simply go to the Walgreens two blocks away they are friendly, more professional, cheaper, and will not cut you off. I'm going to do everything in my power to get the CVS pharmacy staff replaced at this location. I'm going to do everything in my power to get the CVS pharmacy staff replaced at this location.