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April 2024 by Yaya Ali
I am a truck driver who came on March 2 /20 24 want some cash They are taking forever verifying all nonsense I am out of diesel in my truck I have plenty of money in my account the worst bank branch ever no parking for box truck off course and I am on my way going Oklahoma just waist of time I will shut down my account for sure worse bank experience in my life. drove 45 miles and came to this branch so far more than one hour sitting in the waiting lounge they are not even giving me my bank ATM card driver's license and credit card
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March 2024 by Wendy Moreland
Worst bank in Macon. For work, I have to deposit money on most Saturdays. It is always a hassle—long lines, 2 tellers. There are a few people assisting people set up accounts, but for current customers it takes forever. (Around 45 minutes to an hour each week.)
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November 2023 by Meredith Ochoa
I can't wait until this bank fails! I will be throwing a celebration for the downfall of Bank of America. Too many disappointments to even write here.
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November 2023 by Levi Calhoun
Nice employees fast service only problem was no restroom
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August 2023 by melanie mishell
Mr.Edward Acuff helped me open an account very kind and very helpful :) He was wonderful !!!
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May 2023 by Ashley Hasty
Longest waits ...and now no drive thru... so get out your car walk to the door with cash in the ghetto where people have already been robbed more than once???
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April 2023 by Ashley Sutton
*Business Account! I went in to get a 5k check cashed for petty cash.. the branch manager ( if she was that ) declined my company issued check with TWO signatures of authentication.. I asked to speak to another manager and she stated she was "THE MANAGER".. And firmly refused to cash a petty cash check for 5k... ( we keep at least a 6 figure balance in our account with BoA) - *** I am an authorized signer on this account.. we require TWO signatures on our company checks! She stated her "resources" didn't show me as a signer. *I am an authorized signer of checks for our business* I have signed every check Bank of america has EVER cashed for our business. (10's of thousands of checks! ) * with two signatures always required *However.. according to her I wasn't listed as an authorized signer of checks. AND there was *nobody she could call to confirm this... * I'm highly disappointed at top management of this location... * the only location in Macon I can visit. ( other options are to drive to Gray or Warner Robin's ) *I will NEVER revisit this location... and I'm ACTIVELY ENTERTAINING OFFERS FROM OTHER BANKS FOR OUR BUSINSESS based (SOLEY on my INTERACTION with this Branch Manager) that spoke with multiple authorized signers on the account but chose to be difficult and not process our legit "petty cash" inquiry. I'll state again I'm *Highly disappointed of upper managements role at this location in making day to day business harder for a local business. 1 Star I wish there was a 0 star option for the Bloomfield Bank Manager... *AWFUL *WORST *LEAVING YOUR COMPANY #YourMaconBloomfieldBankManagerSucks!
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April 2023 by DHK DHK
First, they won't cash their own checks if you don't have an account, second, I asked them to verify if cashier's checks drawn on their bank were good. 20 minutes later, I had to ask for them back unverified. They made up some bull about it takes a lot of time. Punch in the numbers. Just a bunch of incompetent employees. STAY AWAY!!!!
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March 2023 by 360 FOREVER
If I was a white man in a suit thid would have never happened to me. Don’t bank with Bank of Terror. If you black and look average, when your deposits are large the will judge you, shut doen your account. I guarantee you bet your bottoms, if I was a white man in a suit, this will never have happened. Im writing a book. Publishing it for free. My goal is to discourage 50,000 blavk owned businesses from going here. I have been 100% entreprenuer for almost 13 years. Isnt my deposits posed to grow?????? The disrupted my whole life which caused a lot of damages. They will not compensate for the damages caused and llthey still have my money. I thought it a good idea to use them so I could go through their homebuyers program they have for “minorities” biggest sham ever. Put all my money in to show income. Just to get shut down for too many large deposits.It is day 7 and I still dont have my money. Today im doing 7 bad reviews. Please anyone who is thinking of opening any bank account, if you black and live considerably below your means, dont do it. Once you get large deposits they gonna shut you down. And they dont have to but the Bank manager has the power to use their discretion. Yall a black lady did this to me. Even she would not have done it if I was a white man in a suit. The institutionalization of this Bank. The bank of America is crazy. Black women always be hating. She posed to dapped me up for doing so well she secretly reported me
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March 2023 by ATL Chris
Phenomenal service. 16 people waiting for service and they all moved through the lines quickly. Only took 5 minutes to be helped. Great job BOA employees
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February 2023 by Courtney Rainey
My father Mr. Rainey came in today to open an account.. Mr Edward Acuff was so helpful he answered every question we wanted to know.. I came in the last min but my father was very pleased saying this guy went beyond to help me .. Thanks Mr Edward Acuff!!!
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December 2022 by James Tarrant
Wait time are abismol needs to hire more staff only one teller in the window this is asinine and horrible for clients to wait close to an hour to do a simple cash deposit
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June 2022 by Shahista Jiwani
Wish I can give them a zero star!! Rude and can’t even do a wire transfer. Waited for over 2 hours , insanely unprofessional!!
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May 2022 by Diane Bennett
My experience was with Mr. Acuff. He is very professional and knows his stuff. He was able to help me and my situation in less than 10 minutes. My only complaint with this location is no one will answer the phone. I called 14 times in one day and no one picked up the phone.
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December 2021 by Caleb Masterson
My multi million dollar company that I work for has a business account with Bank of America but because I don’t have a personal account, they refused to give me a cashiers check but was still able to cash my paycheck.
