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October 2023 by Roselle Holcombe
Booked them 4 weeks before. Confirmed the day before and the week before. They were late and was told there was no truck! All were in the shop and the U-Haul they were promised did not get turned back in. Said they would get a trailer and be back the next day. Not!! Do NOT Trust Them!!!
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September 2023 by Roselle H.
Called them a month ago for Sept. 2. "Dan" confirmed the day before and said the movers would be there between 9:00-9:30. At 9:45, I tried calling and it went to voicemail with the mailbox full. One man/Brandon called saying he was unable to get the rental van (they don't have a truck?!) and couldn't get another person either. He said he would come Sunday @ 2:00 with a trailer and another person. On Sunday I called him at 2:15 and he texted he was unable to get the trailer or the other person. Just by the grace of God, a friend had a trailer and my son asked some friends at the last minute to help. DO NOT TRUST THEM!!!!!!!
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June 2023 by Jessica Stevens
Something shady is up with Dan Couey & AllStar Moving right now. After referring him business including my own family for 5 years as a top producing Realtor(R) wanting to support local business, this man chewed me out & hung up on me when I called to ask questions about why he was wanting my client to pay $5800 in full before the job was even started let alone finished. He gave me a sob story about his cap city account being hacked and funds stolen and how people have ruined his trucks. So for a 1300 sf home with very few boxes & very little furniture going 1000 miles to another state, he tells me he already paid the 1/2 deposit my client paid him to 3 men he outsourced to unload the truck in Iowa, but that he needs the remaining half now (On a Sunday, Father’s Day) so he can get the rented truck and local 3 men paid for a job that doesn’t even occur until next week. He was very rude and suspicious. Even asked my client to deposit the funds directly into his account, then when she said no, he asked her to deliver the cashier’s check in person to his address. I plan on referring her to another company tomorrow & filing a report with a ton of folks. If you have any more info or insights on Dan Couey of Macon, GA or his shady AllStar Moving company, please let me know.
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February 2023 by Nancy White
Very hard working men! Took great care not to damage anything. I have used this company several times and they always do a great job!
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January 2023 by Vontressa Salaam
Let me start by saying I have used this company 5 previous times before and haven’t had issues that needed to be complained about.However, this specific move I explained to the owner I have a big move with multiple stops, but on the day of move only 2-people came. Previously I have had a 3-4 man crew on the jobs. I was quoted for 4-6 hours. To add insult to injury my kids were helping take stuff off the truck. When the guy left he said it should only take about 15-20 minutes for the remainder of the items that were in my storage unit so I did not follow them. After all, he told me he had it under control. from the time he called to get the code for the storage unit until the time they returned, was over an hour. He made mention that the boss asked what kind of neighborhood we were moving into, and I feel like I was price gouged!! Because they felt this was the opportunity to go up on the price!! I was charged for seven hours when clearly it only should have been six however, this neighborhood makes it look like we have money.It’s very disappointing because I am a repeat customer, so when we move anybody else in the future, I was going to call them again!! But this experience has left a sour taste in my mouth. In the beginning, it was explained to me that they were short on staff, so once I told the owner how big the job was, if he did not feel he could adequately provide me with service then maybe he should’ve just said that from the beginning.THIS was a day for a 4-man crew.Although you may be the lowest price in the business, you still want to provide a quality service, or is it you get what you pay for…
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November 2022 by Connie Nixon
I just used this company and I must say very disappointed. They damaged 2cabinets, lostThe tabs that go in my curio cabinets. The took smoke breaks, cuss words and yelled at the boss every time he called. For the $1650 I was charged expected better service.
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August 2022 by Icy E.
I used them once in the past. The owner told me one rate over the phone and when the movers got here they charged something different. I love dealing with honest people and it's just hard to find that.
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July 2022 by Mac Malcom
Poor communication at the top. The guys doing the actual moving are pleasant, they work hard and ultimately got the job done.They arrived 6 hours late (was told they were going to be an hour late). Overbooked and understaffed.Same theme in all the reviews. Evaluate your options. Dan can get it done but keep your expectations low.
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June 2022 by Rashida Corker
This company moved me on May 24, 2022. Be warned DO NOT USE THEM. The movers arrived at my house an hour late. Upon arriving they informed me that they didn’t move single items such as tv’s, pictures, lamps, etc. Had I known this I would have searched for a mover that you know moved everything. The movers arrived at 10am and did not finish moving me until almost 10pm that night. I had originally expected this move to take 4 to 5 hours tops. Obviously I was wrong. They charged me $1500 for 11 hours of work though they only did 10 hours. To add insult to injury when my husband and I went back the next morning to move everything that the movers did not they had left empty water and soda bottles everywhere. I thought this was it but no. When I actually was at the closing for the sale of my house the potential buyer who had an inspector do a final walk through presented my with a $1500 repair quote for damage to the staircase. I was at a loss. The only way the damage could have possibly occurred was when the movers moved me. So I paid $1500 to move, another $1500 for damage they did to my staircase and my husband and I spent an additional 3 hours moving everything the movers that we paid did not. I will never use this company again.
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February 2022 by Minton Williams
Recommendation came from a friend who had used them 3 times. My experience with the crew was exceptional. Hard working, friendly, careful and very efficient! Would use Rick, Brandon, Sam and Tae again for our next move
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December 2021 by Amanda Meadows
I am usually not the one to complain about a company. However, I was recommended to this one by my brother who has used Allstar Moving twice. I had an appointment this morning 9-9:30. That I had scheduled 2 weeks in advance. I waited till 10 to call, just in case they ran late with another move, with no answer. After calling multiple times and even leaving a voicemail, I finally gave up. At this point it is 11:00am. I get my sister in law to call them instead and was able to get ahold of them. The man apologized, the guys had lost my paperwork. It is unprofessional. I should have received a call back. I was able to get another company. Making Moves of Ga to come move my things, same day. The lady at Making Moves of Ga was super understanding and was genuinely able to help me. Read the reviews of this company carefully before making a choice on who moves your home. I know I should have.
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December 2021 by britney Tompkins
DO NOT USE THEM!!! I normally don’t write reviews but I felt like I needed to and hope to help a family. I called a lot of moving company’s to get prices. when I called Allstate moving the owner said 135 an hour and 195 for one hour to move our hot tub. I told him to schedule us since he could do both and most moving company are not able to move hot tubs. He assured me he would take care of me and get everything done. He keep saying it been in business for 27 years. Come to the day of moving I called him at 5 no answer then again at 5:45 finally he answered with a hateful voice. When I asked when would the moves be here since we agreed on 4-6 he told me will ma’am I didn’t even have 6 men to show up today. I let him know that’s fine but you stay have to move our Belongings in the house. Then he goes to tell me well I told you 4-6 and it’s 5:45. He keep changing his store being hateful cussed out my husband said some pretty bad thing towards his mom. He was never going to call us and let us know he couldn’t it. We had all of our kids bed apart our bed waiting on them just to be a no show no call. Please whatever you do stay away from this moving company. It cause a lot of unneeded stress on our family.
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November 2021 by Marc Albertson
Great move. This is my second time with All Star. In addition, they have moved three of my clients. Great experience. Highly recommend.
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November 2021 by Erika Cottrell (suohverit)
Took great care of us and got our stuff to from Georgia to Maryland! Made it really easy and went with the flow even when things didn’t go as planned.
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November 2021 by Jessica Foster
I've used several moving companies over the years and these guys were the worst. They wasted time arguing with each other. They scratched up my dining table, scratched and dented my refrigerator. They didn't reassemble my king bed as they were supposed to. Worst service I've ever had and very unprofessional. They don't deserve one star.
