FreeUp Storage Dove Street is a trusted self-storage provider in Macon, GA, conveniently located near Mercer University. The veteran-owned facility offers climate-controlled and non-climate self-storage units to meet the needs of Macon's residents, students, and small businesses. Customers have praised the excellent service provided by the staff, particularly Janice, who was described as "super," "extremely nice," and going "over and above" to help with the move-in process. However, some customers have expressed concerns about the high prices, especially for outdoor units, and issues with the storage conditions damaging their belongings. Overall, the facility is described as professional, knowledgeable, and easy to work with, both virtually and in person, with a family-oriented atmosphere.
Laura was very kind and helpful. Extremely personable. Overall easy and smooth experience!
October 2025
I want to give a shout out to CeeCee. She helped me navigate the storage rental process with grace, kindness and expertise. I highly praise her customer service.
October 2025
Janice was a huge help In answering my questions about the unit, helping me over the phone with my move in process as well as communicative about everything I needed to know to make it easy, Janice was a big help and extremely nice 10/10
