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March 2024 by Jasz Anderson
The man that helped me was from England he had a thick accent l thought he was from Australia ♈️ HE WAS AMAZING!! This man went above and beyond what’s expected I can’t thank him enough please tell him I left this review I said I would Thank you
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February 2024 by Courtneygy Maxwell
This is a horrible company. They brought my vehicle to my home in the midst of them delivering the vehicle they damaged my fence and instead of the owner Glenn taking accountability of my fence being damaged by one of his workers he got very rude with me and instead of trying to fix it he told me I will have to wait until he was ready to fix it to have it fixed. I received a quote from a reputable fence company and he won’t pay for them to come do the work their is also a report I filed with geico since I got the tow through geico and they would give me a and geico the runaround it’s been a year and all the women in his front office do is say they will put a note on his desk. Which I hope reporting this with geico and the BBB will help me remedy this damage I will have to just take legal action next.
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January 2024 by DANA DANE
Very professional and fast service....The "GOAT" was awesome!
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January 2024 by Consuela Newberry
Called this place looking for a part they assured me they could get but never said I had to pay before I could get long story short had I known to pay for it this morning I would’ve then would’ve picked up. When arriving the guy was not friendly was not helpful and acted like he didn’t want our business. I would not recommend this place to any single person made a blank trip bad experience don’t go
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January 2024 by McIntyre Jheri
Donnie came on Christmas and took good care of me in a matter of minutes! I so appreciate him dearly
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November 2023 by Terry Manning
Terry towed my car to the dealership today. I just want to give him kudos ?. What a polite, professional and knowledgeable person. If I could give more stars, I would. He helped to make a stressful situation much more tenable. THANK YOU!Service: Car towing
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November 2023 by JF Fernandez
Thank you TERRY.What a good soul they have working for them.
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October 2023 by Crystal Pennymon
The young man who carried my car to the mechanic did a great job. He was prompt and careful of how he handled my car, and he was even personable somewhat. I would use Ackerman again.
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September 2023 by Jonathan Mitchell
This was a great experience with the tow truck driver, he was very fast and knowledgeable, super nice and since he was from across the pond he had a cool accent, lol. When I called Ackerman the lady who answered helped me accordingly but was very short and to the point, didn’t seem like she was in a good mood or something, but hey it happens to everyone sometimes, she did her job and did it well. The price was a good bit higher than the last company I used for the same exact tow, almost double. I have paid one company 75$ 3 different times for the same tow job and this one cost me 130$ but they were available and my usual tow company wasn’t, so what do you do? But overall a great job and experience with Ackerman. No complaints really.
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September 2023 by Kizzie Brown
Very rude and inappropriate.. the representative was very disrespectful they told me they would call me when they were on the way never did . Last minute they rushed me by saying they would put the car up without putting car in neutral. I asked the representative if I could wait for them to come back and her answer was no were booked .
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August 2023 by Robert Lee
I called them on a break down.They arrived earlier than they said.I rode with them to the shop to drop it off. It was great
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July 2023 by Rachel Lynn
I called because my car's anti theft came on and I wasn't able to crank the car. I called Ackerman for a tow. I was blessed enough to meet with Alex for the tow. He entered the car to prepare it for tow and it started. Mr. Alex then explained to me how not to set off the anti theft in the car so that I wouldn't have those issues anymore. I saved money and learned something new. This was a very pleasant experience. Thank you to Mr. Alex! Make sure you call Ackerman's for all of your towing needs. Great company, greater employees.
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July 2023 by Colton Baxter
Extremely helpful, me and 3 of my friends in my puppy were on our way from Missouri to Florida. We were 13 hours in when we broke down in Georgia and the road side assistance and police were no help. Thankfully we got ahold of this miracle of a company and a driver named Adam, and his roommate came to pick us up and tow my car at 2 am in the morning. Wonderful people and literally a miracle that they came and helped us out, especially when no one else did they were here. 100% would recommend to anyone and they got here extremely quick to and you can tell they truly care. We were truly in an emergency and they helped. Thank you so much to anyone who helped. Officially a 5 Star review from me ⭐️⭐️⭐️⭐️⭐️Service: Car towing
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July 2023 by Lasima Turmon
Nate was awesome! Above and beyond the call to ensure that both me and my kids were safe, comfortable and as calm as could be expected.Service: Car towing
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June 2023 by Tabitha B.
I CANNOT GIVE THIS COMPANY ENOUGH STARS!!! I live in Missouri and my young son and his friends were making a cross county trip to Florida but their car broke down near Macon in the middle of the night. 1 am to be exact. I called desperate looking for help and Adam and the other AMAZING staff were quick to call in favors and rescue my boys! They were gracious, helpful, and understanding! They took excellent care of the car, too! I can't thank them or recommend them enough.
