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February 2024 by kyle brown
This is the worst pharmacy I have ever dealt with in my life. McDonald's has better customer service than the pharmacy techs. They have a sign saying they are open Saturdays until 8 pm. They scratched that out, wrote in 7 barely visible and was closed down by 6:30. Absolutell worst pharmacy EVER!!!!
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January 2024 by Makeup Queen
It’s 6:45 I was in line waiting 10 minutes and the girl or dude with glasses and a beanie was being so rude simply because she wanted to go tf home I was trying to make a transactions and she said transactions over 300 you need iD I didn’t have my ID so I said ok I’ll do 200 she said k still need to see iD clearly you wasn’t trying to do it because you wanted to go home this is why I always go to cvs smh
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December 2023 by Nate C.
Criminal Trespassing warning. Case filed against me, ID recorded and submitted and. a generated report in the county system, then the cops warned me if I ever come back to this store I could be arrested. For what crime did commit? . I went willingly after the "so called" manager made the call because he held my photos hostage and would not allow me to see them. Why? Because I needed more space to review these huge portraits. I had (4) 11x14 and (6) 8 X 10. With no room to spread out and look at my work! I just needed a little room yo spread the photos out without wrinkling them and how about a little privacy!!? I think he believed that I was going to fun out of the store without paying. In this case I wish that I had no option to rate with stars. If you can imagine the trauma that went with the experience. Walking into Walgreens to review and pick up photos , possibly have more printed from 11x14 to 8x10- and having it escalate to cops being called on me because my photos were taken out of my possession and I was asked to come back tomorrow! All because I asked questions that apparently were too challenging for the so called manager to answer. This was my first time in this store in 4 years. It just goes to show you that some experiences on Yelp cannot be categorized or captured with stars or even thorough reviews. There are some details that I would like to share but I'm hesitant to post on this platform. Lesson I learned was do not engage with energy that is beneath you. Continue to move forward knowing that I am protected. Things will work themselves out based on the energy that is inside of myself . In the meantime, I'll be contacting corporate to remove the police report that was filed against me. Is there hope? Yes, the real store manager contacted me, apologized for the inconvenience and is seeking to realign with outcomes that clear my name. She gets 5 stars for that. This will be the last time I ever visit any Walgreens.
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November 2023 by Aisha T
Absolutely pathetic staff. Some manager “Jo” who should’ve even be a manager because he has no customer skills, decided to not apologize or even try to remedy a situation he caused. I placed an order for 5 laundry detergents, I was never notified that the items I ordered were out of stock. When I picked up my orders none of the items were given to me and I was told there was only one item left in the store and since the promotional period was over I’d have to pay 6 additional dollars because my order was not properly packed. Idiots work here.
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October 2023 by J Hewitt
The staff at this Walgreens are insanely busy, but each time I’ve had to call to get questions answered for new Rx’s, and insurance coverage/prior auths, they are always very patient and friendly when picking up at the drive thru window as well. Being in healthcare these days is taxing, and trying to please everyone is a challenge but I do believe this Walgreens location is trying and has a nice Team currently. Hopefully it stays this way. ??
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July 2023 by Beth H.
The cashier treats you like she's doing you a favor by being there. There was no greeting or a thank you. Total silence.
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May 2023 by Shawn “Crimson” Roland
Tried to get a vaccination card with my vaccination records. All the while also updating them Teira says i can’t no record of them.I got vaccine records on my phone via app.Also the app is saying the QR code is not able to be used.Edit: the two women at the photo shop are good people that work there. that’s why i bumped the stars up but the original post in your mind’s eye.
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January 2023 by Elle Smith
The person I just spoke with on the phone is extremely rude. After spending 15 minutes or more waiting for someone to take my call. The person quickly dismissed me and hung up the phone. I was inquiring if my prescription was ready, and I gave her my name. I have a very unique, complicated name, so I'm using Asked to Spell it. She just kept saying WHAT..WHAT... does that start with a C...dose that start with a K....WHAT..NO WE DONT HAVE ANY THING FOR YOU". Then she hung up. I was trying to give her the spelling of my name, but she wasn't listening. When she said there was nothing for me. I was trying to inquire if the prescription called in.... When will it be ready for me to pick up?? But she just hung up. This is not the 1st time this has happened to me. That location customer service has dropped drastically. several of my neighbors have stopped sending their prescriptions to that location because the service is so bad and you have definitely lost another customer.
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January 2023 by Lakesha Thornton
My experience has always been good experiences. The pharmacy even helped me save money. I don't have any issues.
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December 2022 by Christine Adhikari
I have been using Walgreens at this location for years. I don't understand all the negative reviews. It is a very busy pharmacy so of course the wait may be a bit longer. People are calling in refills, doctors calling in new prescriptions, plus drive thru. I don't understand people's complaints of waiting an extra five minutes. That's ridiculous. Most of the time they get my refills in early. If they say tomorrow, more then half the time they'll get it in the same day I am actually impressed how quickly and efficiently they get things done. I think they have fewer staff working inside the pharmacy then they used to so their hours have been cut back. Overall though I think they do a very good job considering.
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October 2022 by Old Head Uno
I come into this location everyday for something and tonight on 10-11-22 something happened that never does. The cashier was rude as hell. The customer service was trash, she didn't care what I was in line for.I never thought in a million years I would have to wrote one of these about this place.
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August 2022 by Jasmine Jones
Today I used the drive thru service to take a COVID test and need to make three additional walk in appointments. Tonya in pharmacy was AMAZING!!!! She was patient, helpful, and efficient! Because entering the walk in information was taking a while, the customer behind us became inpatient, got out of her car, and approached the drive thru window. Tonya handled this situation with grace, explained what was happening, apologized for the wait, and politely recommended the customer come in! It was great to see this level of customer service!Thanks Tonya!!!
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August 2022 by Ruby Rogers
I don't shop here much, they are a bit pricey. Needed mask.
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August 2022 by Lydia Chiromo
Manager was very rude. She refused to serve the line and walked out on customers line. She was very unprofessional.
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July 2022 by Sebastian Phillips
Several times the pharmacists have told me "it will be in stock tomorrow" as I waited for my prescription to be filled. Finally I contacted another location and they told me every location has this prescription on back order at least 4-6 weeks. So instead of telling me that when my prescription ran out a week ago, they just told me "tomorrow" every time I called.
