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August 2024 by Cornelius Robinson
Paulette was amazing with helping assist and went all out her way to help with my mom package? even zoomed in to get all the correct information to ship
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August 2024 by Reginald Lankford
Paulette was awesome with customer service and moving customers in and out efficiently
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June 2024 by Kendra
We waited an hour in an empty store for a notary that takes 2 minutes. The owner is the only notary and was helping someone fit a mattress in a box. We were told he had already been trying for an hour before we
Got there. After waiting 50 mins, I asked if he remembered we were here. She said yes. I said can he help us as it’ll only take 5 mins and we have been waiting forever. She said it’s by whoever came first. Typically that’s fine but most of their time was spent brainstorming while we wait with no update. 5 mins to notarize and get back to a lengthy complicated task would not hurt the other customer especially with only one employee that’s a notary.
The owner finally came to help an hour later and never apologized for our wait.
Horrible customer service, lack of situational awareness and money hungry.
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June 2024 by CeCe
awful customer service. why did i feel like i was bothering them when i had a simple return to make? it’s literally your job to be helpful. will never come to this location again
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June 2024 by keith davis
Paulette always take gd care of me with my shipping her speed and customer service is amazing
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May 2024 by Jas Flo
Does this location not send notifications when stuff comes to the PO Box? We had a baby bag that a family member bought and it sat that this store for 2 weeks with no notice. We just decided to go there to check and it had been there for 2 weeks with no notice, why?
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May 2024 by Paul Rue
Friendly and professional!
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April 2024 by Barbara Pitts
This store always delivers excellent customer experience.
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April 2024 by ToniaL
Fast and friendly Amazon return. However l, I was disappointed to learn that UPS stores do not recycle Amazon cardboard shipping boxes. Cashier told me I had to keep the boxes and that they didn't recycle. Wow!
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April 2024 by J Johnson
It seems like only one person kmow how to so everything. I stood in line for a while when there was ASSOCIATE DOING NOTHING
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April 2024 by Valencia Bennett
They have horrible customer service! I have never been to a UPS store with this level of service.
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April 2024 by Naty Urzol
The gentleman here was attentive and guided me.
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March 2024 by Abril Luna
The customer service is terrible, that notary is so despotic and rude, they should be given a course, taught to serve clients before putting them to work.
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March 2024 by Lorrie Klein
Paulette was super helpful, greeted all with a smile, and truly made my experience. She was a breath of fresh air, ? Great Job Paulette.
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February 2024 by Ken Britten
The staff was light hearted andprofessional.
