8:30AM - 7PM
1400 Veterans Memorial Hwy SE Ste 134, Mableton“I was in need of an immediate notary .I went to 3 locations and the notary was not available !Finding EZ Pack and Mail LLC .on Maxham Rd Austell is a hidden gem. .Thank you for this one stop shop .I will be back.”
“This is the best UPS store, and they’re even open a little later than others in the area which always saves me after work. The customer service can’t be rivaled. Carl was a gem.”
9AM - 7:30PM
4355 Cobb Pkwy # J, Atlanta“OMG! Customer service is A-1! Jared & Alex are the dynamic duo! If only I could clone them :-). Thanks again for going above and beyond to assist me!! ~Simonè”
8:30AM - 6:30PM
1000 Whitlock Ave SW Suite#320, Marietta“I found the store very convenient and reasonably priced. Friendly, quick service and Great customer care. I particularly remember the name of store manager, Mr Mumin, who handled my packaging to the best of his abilities and was very knowledgeable with printing and shipping. I highly recommend you to use their services.”
“I have shipped barrels to Ghana twice with TKB. Both experiences were pleasant and professional. I live in Columbia, SC. It took a while to get it done (communication lapses) but TKB's friendly staff drove several hours from GA to my home for the pickup of 3 barrels. The rates were decent. In 2021, my shipment arrived in Ghana quickly with everything intact. At that time they sent pics of the barrels in the container. That was reassuring. The process went smooth when the barrels arrived in Ghana as well. I will provide an update when the second shipment (August 2022 pickup) has concluded. By the way, I was out of the country for the second shipment. TKB staff coordinated with my parents for the pickup and communicated with me overseas so I would be kept in the loop. Overall, I highly recommend this company for shipping to Ghana.”
“This UPS store has the nicest and friendliest owners! They truly care about their community and the service they provide. Thank you for helping me in a time crunch!”
8:30AM - 5PM
875 Douglas Hills Rd, Lithia Springs“Working with Shayla was terrific! I ordered 50 gifts for my clients that were customized with my business information, and my clients loved them! FSI did the packaging and mailed them all out for me which made it so easy. I highly recommend using FSI for your client’s gifts! Thank you, Shayla!”
8AM - 6:30PM
5829 Campbellton Rd SW Ste 104, Atlanta“Great service, greeted upon entering facility, clean & organized. When I'm here, I can enjoy good customer service, efficient ordering and local services with quality. The attendant was patient as my PDF uploaded slowly, he even gave me a tip to help faster downloading. The environment was clean. If there's a mistake, I have experienced they got he extra mile to solve any concern. I will revisit again.Pros:OnlineService timePricingCustomer ServiceSmall business welcomedParking, this location gets busyBottom Line:Give them a tryService: 5Atmosphere: 5”
“Ms. Tasha and staff always provide a warm welcoming customer service experience! The team will assist with packaging your box to ensure the best mailing rates. In addition, they discuss most resonable mailing options based on preferred times and cost. Always a fast and easy process. I highly recommend!!!”
“I don't quite understand the rating for this UPS store. I have been to a lot in another state as well. I can honestly say this one is the best. They greet you as you walk in. They SEE you if there is a line. They help, answer questions and provide as much information as possible. They are courteous and friendly. Keep up the excellent work. So good to see this. Many business should adopt this”
9AM - 7PM
2980 Cobb Pkwy Suite 102, Atlanta“Just want to shout out Michael at this location. He helped me get a book proof printed in a pinch and was just awesome all around. I don’t know if he is a part of leadership at this store, but he should be.”
“This company is absolutely awful!!!! BUYER BEWARE!!!!! Not only do they overcharge for freight, they sent a senior citizen to lift 1886 pounds. He refused to lift it-despite me paying and it being his job, and no supervisor would help me. I was told that it needed to be left on the curb. BUTTTTTT, the director Jared was contact, he resolved the whole issue. He came out to the location himself and didn't leave until it was resolved. He also discount a few services. He made it all worth it. Kudos to Jared for amazing customer service!!”
8:30AM - 7PM
3600 Dallas Hwy #230, Marietta“1/22/24 6:30pm: Employees answered my phone call AND provided helpful and courteous attention to ensure my time-sensitive package arrived expeditiously. Even when closing time was imminent! Many thanks!”
8AM - 8PM
2676 Paces Ferry Rd SE, Atlanta“My friend and I had an entire pickup truck of odd sized electronics that we needed to ship quickly, and got turned down at 2 other locations. When we found Yan at this FedEx, he helped create some custom packaging solutions for us and really saved the day. Legendary customer service - please give this man a bonus!”
8AM - 8PM
2963 Cobb Pkwy, Atlanta“If you know how to follow instructions the printing out a document should be no problem. The day before a football game I needed to print a parking pass. Easy task except I don't have a printer, my office is closed, and the library is on a holiday schedule. OMG. I thought Kinkos immediately. I walked in and asked for help but the self service printers have everything you need. It's fairly cheap to print off a black and white copy, so don't worry about breaking the bank. I was able to accomplish in under 15 minutes. Check this out for next office supply and printing needs.”
“Giovanny provided exceptional customer service by going above and beyond with his assistance. He is the epitome of what customer service should be and deserves to be recognized for his awesomeness. I have never experienced such kindness at a UPS store. Thank so so much. You rock!!!!!”
8:30AM - 6:30PM
4480 S Cobb Dr SE # H, Smyrna“Best customer service at this location! I have always been impressed with the customer service and the help of all of the staff. I had multiple Amazon returns the staff helped me get the packages out of my car and they were very helpful with everything, I will only use this location because of the amazing customer service.”
8:30AM - 6:30PM
3316 S Cobb Dr, Smyrna“This store has been very reliable for me and has helped me out numerous times with whatever I needed- from quick turn-around print jobs to having useful office and packing supplies and of course shipping… The guys that work here are courteous and professional and service has always been overly helpful and prompt. It’s nice to have a place (and people) you can rely on every time you walk in. Thanks!”
8AM - 9PM
2535B Dallas Hwy W, Marietta“Both my spouse and myself went here for TSA Pre Check. My application was a little more difficult and Mimi was so helpful in advising me what paperwork I would need to successfully process my application. We watched as she so efficiently executed her duties with each applicant. She is genuinely an asset to your company. I did have to return the following day to complete my application and Mimi was once again so helpful.”
“I honestly love this location. I was serviced by Tracy today and she was very fast and polite. They allow you to use their tape and assist you im what size packaging you need, just like how it’s supposed to be. (Unlike usps if you know you know smh)”
8AM - 6:30PM
2451 Cumberland Pkwy SE Ste 300, Atlanta“UPS has been a great service and very reliable all these years. I feel comfortable having my mail and packages sent here because I know they’ll be in good hands.”
7:30AM - 7PM
1068 Richard D Sailors Pkwy, Powder Springs7:30AM - 7PM
10156 Veterans Memorial Hwy, Austell“I stopped by to get some printing done. It was a last-minute creative idea for a loved one's memorial service. Jamila was so attentive and professional. She quickly found a perfect solution and gave me options to choose from. She handled the other customers and the telephone the same way. Plus, she was fast and efficient. Thanks, Jamila! You were a ray of sunshine for me today!”
“Setting up a mailbox was super easy. The staff was very polite and knowledgeable. Secure, easy & convenient access to your mailbox 24/7. Great place to mail & ship items as well. Lots of business services available to make owning a small business less of a hassle. I would highly suggest using them over a post office box.”
“Black woman owned business. She's a very generous and nice lady and was very helpful with my paperwork. Her name is Ms. Nina. Please spread the word and support her.”
“Quick service, very helpful. I needed help printing my prepaid label, employee helped me and ensured my package was properly secured before I left. Took about 2 mins I was in and out.”
“Was here when the doors opened @ 0700AM. Had an 0800AM was unloaded before my appointment. Per their plant manager, they have to have you unloaded in 2 hrs. They have a schedule of so many trucks per day to make sure this happens. If you show up late, not your schedule day for your appointment etc...you will become a work in. So just know at that point you can be here all day or even pushed to the next day. This place is awesome in my opinion. So with that being said drivers show up early and drop your load early or be late and don't complain about the all day waiting or next day, thats on you!!”
“I was just at this location & a young man was extremely helpful. He saw I was having issues & assisted me very patiently.It is rare that in places that are mostly self service now that you get this kind of attention.Thank you so much!”
“Yesterday I stopped by to pick up a package. When I arrived, the line was wrapped around the store. Whenever I see the line this long, I know I'm going to be in there a lifetime. But not yesterday! The three ladies working the counter yesterday was very efficient! They got through every customers's needs effectively and efficiently. And I wasn't there long at all!”