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November 2023 by Gina C
The facility is clean and the staff friendly. I needed to replace the lock on my unit. Julio was very friendly and helpful. I was able to purchase a new lock and he removed the old one quickly. What I thought would be a long process, only took about 10 minutes.
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November 2023 by Vonetta Morgan
From the time I called on the phone until I received my lock for my unit Julio gave me outstanding customer service. He was so professional and listened to my needs to make sure I received the unit that was best for me. The facility is clean and I highly recommend!
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November 2023 by Kemmy Bolaji
My experience today with Candice and the other sweet beautiful lady( i forgot your name) sorry lols. They were so pleasant and nice. They were really helpful. Thank you ladies.
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November 2023 by Latangya jackson
Whenever I first got the storage they was telling me that it was only 170 something dollars and end up when my 30 days rollover. They start taking out of my account 220 30 some dollars every month and Dave was not the right people and whenever you do try to go and get some things taken care of you can’t even get the wheel thing to roll the stuff in and out the storage so I’m just trying to see why did they have me thinking? That I was only going to pay $170 but that was a lie. They would charge me a arm that in a league they charge me for July August, September and October. All of that money is definitely adds up and I need it right now it wasn’t fair so I’m definitely not going to write you with the stars and I hope this helps someone.
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November 2023 by Shannon Scott
Julio was such a big help. He has GREAT customer service, he answered all my questions. Keep up the excellent work
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September 2023 by Jrealz Walker
My experience with life storage has been amazing since the new site manager Desiree has been in charge. She's transformed this property from a 1 star to a five star location in a matter of weeks. When I first arrived, there was always trash everywhere from people dumping their unwanted property, rats and roaches which made me re evaluate where I wanted to store my property. However, now that Desiree is here, I can rest assure that things will be maintained. I recommend life storage to anyone seeking to securely store their property at a clean and orderly facility. Thank you Desiree for putting in so much effort and bringing this location back to respectable standards!!
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September 2023 by Tiana Lawson
Desiree was very helpful with getting me into my storage unit. I appreciate her friendliness and was able to answer all my questions and concerns.
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September 2023 by Ivanna Dasilva
I booked my storage unit online. However I had to go in during office hours to show my ID for them to confirm my address. Desireé had me in and out of there in about 5 minutes and it was the best 5 minutes of my day! She was so helpful! I requested to see the space, and she walked me over with no problem. She even gave me a few tips on how to maximize on space while putting away furniture! The prices are one of the best I’ve seen, and the customer service is excellent! She informed me how to access the gate and doors, & also informed me you’re able to enter your unit everyday from 6am-10pm!Definitely check out this location and ask for Desireé!
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September 2023 by Nitá S.
Desire is very helpful. Has a a few units in the past 4-5 years. She just got there but this facility is on of the best.
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September 2023 by rick mccracken
Desiree has been wonderful to work with. Very pleasant, polite and professional. She had been very patient with me during this transition. Thank you!
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September 2023 by Monica Boyd
A very nice and knowledgeable young lady named desiree helped me out phenomenally with my issue i was having with my storage account. She got the issue resolved and i thank her! What a blessing she was!
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September 2023 by donna herbert
A circumstance arose that I was not aware of and the interim Manager contacted me, informed me as well as assuring me that my belongings were currently protected. Her patience, and GREAT Customer Service was truly appreciated.
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July 2023 by Tae Jefferson
Mrs. Recci help me pick out a great storage that will fit all my moving needs….went over all the different specials and help me pick the best option for my move… thank you for such great help
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July 2023 by Liz Douglas
Reci has made renting a storage unit a total breeze! The buildings are well maintained, clean and have no odor, which indicates they're regularly maintenanced and the climate control is active and consistent (which is a big deal considering how many units they have). Signing up for my unit was easy and painless, and everything was explained and shown to me in detail.You can purchase a lock along with storage insurance through Life Storage, which I found affordable and better than the competitors or using my other insurance since it's specific to storage lockers. Their hours fit into any work schedule, which I really appreciate. Access is very secure as well and I feel confident my items are safe here. Not to mention, after shopping endlessly, they have the absolute best deals out there as far as space for your buck goes.I would recommend this facility to anyone looking for outstanding customer service, safety, and budget friendly pricing.
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June 2023 by Nychole Love
Reci was such a breath of fresh air. She was so polite and very helpful. Her customer service was exceptional. She is definitely an asset to the company and was very professional and concerned. She made me feel like I've known her for years. She's a keeper and is need of a promotion.