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September 2024 by Luis Quinteros
Went to the pharmacy today and Jaya Smith was so helpful in getting me the meds I needed for my wife. She went above and beyond to assist and I’m thankful for that!
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August 2024 by Hannah Fisher
Never answer the phone, and when they do, they have attitudes. My doctors can’t get through to them either. Prescriptions are late all the time and the notifications are all over the place. Absolute chaos.
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August 2024 by Carrie McCall
This pharmacy is awful!! Wait wait and wait some more. My hubby has a stomach virus and scripts were sent electronically at noon. Went to pick it up at 2 and was told to pick up at 4. Went at 5 and still not ready. After I made it clear that I needed the medication now, it was ready in 10 minutes. This happens all the time at this Kroger. Was handed new medication with no instruction. I will be transferring all of our scripts to Publix. If Kroger doesn’t lift their game, they will be gone!
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May 2024 by Erin Galvin
This pharmacy is terrible. I had to switch pharmacies due to the fact I had just gotten out of the hospital in the morning and they told me I couldn't pick up my medication until the next morning.
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February 2024 by Troy Fullen
Great staff very helpful and friendly
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August 2023 by Michael Huddleston
Have been notified prescription is ready several times. Can part of prescriptions if I can't afford all of it at the time. If they're out, they call when it comes in.
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June 2023 by Mark G.
These people work hard. Overall,they do a great job. It is really hard to complain about a group that is consistently getting out the meds for their customers. Yes, occasionally, the wait is longer than wanted, but when you talk to them, they are very committed and concerned about what they do. How can you complain about them, when you really look at the volume of customers they serve with a . I definitely recommend this pharmacy. Great people committed to doing the best for the customer.
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December 2022 by Vris Agu
from being a great pharmacy to being one that is useless. They never answer the phone. They always have the drop-off window closed.. Kroger just needs to shut this pitty Pharmacy down.
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October 2022 by Dale Guy
Can't fill my medications like diabetic drugs, Trulicity, insulin. Sent a message on backorder and not available from the manufacturer. Lily is the manufacturer. Trulicity is being manufactured. What is the pharmacy saying in the statement. If it isn't manufactured it can't be on backorder. Avoid this pharmacy they're crazy.
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September 2022 by Stephanie Ward
Closed up shop over half an hour early and I couldn't get my medications. If they were going to do that, they should have told me while they were on the phone with me an hour earlier. Not keeping your posted hours is a HUGE issue for something like a pharmacy.
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September 2022 by Beverly White
Pharmqcist was petty and seemed to enjoy the power of denying a request while lying and saying it was illegal.
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August 2022 by Blacc Gypsy
The worst pharmacy.. It's a issue every time I have to go get a prescription. The prescriptions are never ready and the staff, always rude. They never answer the phone and when they do answer the phone you're put on hold for hours or they will hang up..
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July 2022 by Stephanie Hicks
Closed up shop over half an hour early and I couldn't get my medications. If they were going to do that, they should have told me while they were on the phone with me an hour earlier. Not keeping your posted hours is a HUGE issue for something like a pharmacy.
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May 2022 by Abbe Stas
0 stars look elsewhere. This Kroger pharmacy is absolutely trash they do not have good customer service or evee have any medication in, specifically Christopher.. who works at the front… he is extremely slow, it’s embarrassing and Unbearable, he does not understand how to be kind and polite and understanding when people are going through a hard time….medicine is very important and in my situation is life or death to my unborn child, he was very rude and I will not be back to this pharmacy if I can help it.
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May 2022 by Abbe S.
This pharmacy is the worst I have ever worked with. Most (not all) are rude and don't seem to understand how important medication is, it's clearly just a job and saying " I'm not sure when it will be in" When I was told it was supposed to be there is not an acceptable answer. if you don't have enough medication to give when it put in the way I see it is it's on them to order more call me when it arrives not my job to call them and tell them out of the medicine they didn't give me enough of.... If you see Christopher working the front RUN he is extremely slow in everything he does and obviously not very professional.
