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February 2024 by Fortino Jauregui
Bad experience there
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February 2024 by Jonathan Galicia
Quick service! The manager Junior and the associate Litzi was an amazing team together. The professionalism was great.
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November 2023 by James Wright
Kendall Lyons was amazing!!! He should get a raise and be promoted immediately. Great customer service. I hope someone at Cricket sees this. My situation was difficult, and he could have easily sent me away. Kendall kept helping me even though he had to call two different numbers and eventually start a text with Cricket. I would give Kendall 10 stars if I could.
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May 2023 by Ash Husak
Awesome place , got good info from good customer service
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December 2022 by Artie Dumas
At the initial set up of my new phone service, I thought that this is going to be the best thing in my cell phone experiences. But on day six I was meet the worst thing you can have happen. That day I had gotten a ride to the grocery store next to the CRICKET WIRELESS STORE . As soon as I walked into the grocery store I realized I had left my phone in my buddy’s truck and I just had time to see him turn out of the lot with my phone. So I’m thinking I can walk 2 doors down from where I had such a great experience with my Cricket Wireless purchase that it would be such a relief when they help me with the return of my phone.It was a great disappointment to me, I went inside the store and asked if I could use their phone to call my phone which I had left in my friends car. The girl that I had dealt with in my purchase of the phone was present as well as another person that I had spoken with in the past both looked at me like I had a weapon in my hand, and in the calmest voice they both said no. After the shock I felt, I must have not understood what they said, I them ask if either of them had a phone that could be used to help me with the find my iPhone. The only thing I got was a look that I immediately knew that they had no idea what I was talking about, when I explained it to them the told me that I had to purchase that app from Apple and it had to be done at the apple store. There is more to this story. But it just makes me angry
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November 2022 by Joseph Jackson
I am late in writing this review. I switched over a month ago and these young ladies are fabulous. They went above and beyond to answer all my questions and assure me of the package that would fit my needs. I just went back yesterday and their customer service was just as astonishing as the first visit. It is service like this that makes me proud to spend my money and be a proud cricket customer. Thank you ladies! Just Like That!
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October 2022 by Luckner Saintange
Poor customer service!! Waited over 10 minutes to be served with no acknowledgment. Two sale representatives talking to one customer. ??
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October 2022 by Ms Shawn J
I’ve been meaning to write this review, but, Lizzet was so helpful. She went above & beyond when providing customer service to my sister & I. And she’s excellent with multitasking.
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September 2022 by Mz Shawn J
I’ve been meaning to write this review, but, Lizzet was so helpful. She went above & beyond when providing customer service to my sister & I. And she’s excellent with multitasking.
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January 2022 by Ángel Miguel “El PaPi**” MDZ MTZ
(Translated by Google) I loved the service of this place(Original)Me encantó el servicio de este lugar
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September 2021 by Victoria DeSandro
Elizabeth went beyond her job responsibilities to help us out. She helped me with my autistic daughter by downloading everything she needed. She even helped me learn how to do it as well. For that I'm so very thankful!
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August 2021 by Emanuel Hunt
Make sure you go 30 mins before closing otherwise the employees will lock the door and just stare at you through the glass
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August 2021 by Emanuel Hunt (D and S Auto)
Make sure you go 30 mins before closing otherwise the employees will lock the door and just stare at you through the glass
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May 2021 by Annie Jones
Went there with a friend so she could upgrade her phone. There was a small selection of phones with no prices listed. You had to rely on the price quoted by the clerk, which could've been false. My friend was told that she would be charged an upgrade fee however after purchasing the phone and accessories she was then told that they wouldn't be able to transfer her info to the new phone due to security reasons. What a scam of a company. Run don't walk to a legitimate company not this one. I wish I could take back the 1 star I was forced to give.?
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April 2021 by Wajdi Farroukh
Best services ever . Team is highly knowledgeable.
