-
February 2024 by apollo wellstein
After over-edging formed trenches that eroded my lawn, these people went on to make excuses that it couldn't possibly be the results of their workers, when my house has stood for over 20 years without this erosion and it only started happening when they edged too wide. When I confronted them and called out that this wasn't a problem before, they ended up cancelling my service instead of fixing the problem, after charging me $400 month to month for subpar care.Avoid this company for any lawn care, they don't know what they're doing and when they mess up they won't ever own up.
-
August 2023 by Stephen Garmon
We have a small, professionally designed and installed yard in Buckhead. We have been looking for a company to maintain and to pay attention to the details. After going through 4 other landscaping companies with disappointing results, we have found a good one! Tamara is an excellent communicator, and the team is proactive, on time, and on budget. Their follow up after installations is spot on. Their maintenance crews show up every week, and their pricing is fair. We are quite pleased with the team at Bloom'n Gardens and would definitely recommend them.Services: Irrigation system repair & maintenance
-
May 2023 by Adam Carley
I engaged Bloom'n Gardens primarily to fix a drainage issue that was leading a puddle of stagnant water, a muddy patch and dying grass. As they were doing that, I asked them to also replace some of the grass with new sod.The initial consultation seemed promising. They seemed to understand the problem and had a plan.When the day of the work arrived, they got started early. I then discovered that they were focusing on replacing the sod and not fixing the main problem. Worse still, they replaced an area of grass that they were not supposed to be touching. After I intervened, they made some effort to fix the drainage issue. Unfortunately, it was hard to tell if what they did would actually work.A month later, it was clear that they had not fixed the problem at all. Eventually, I asked my regular maintenance guy to have a go. He fixed the issue for a fraction of the cost.Meanwhile, the area of new sod that I had not requested did not take properly and was washed away during heavy rains several weeks later. I had to cover that area in pine straw and I've lost that area of lawn.I'm writing this review a year later as I review my spending last year. I spent $5,000 to not fix my problem and lose part of my lawn. Pretty annoying.Yeah, so not recommended, so far as I'm concerned.Service: Sod installation
-
March 2023 by Keagan Kerr
We recently started using BGL and use them for monthly maintenance and they just added pine straw/winter mulch. Always on time and professional service. Can't wait to see what the spring will bring to make our yard pop!
-
September 2022 by Marcus Vassell
Gladys and Glenn turn my bad experience around completely. The team that came out to do landscaping on my yard did a poor job. I called the office the same day and let them know my dissatisfaction. Gladys listen to my issue and sympathized with my experience and took immediate actions to correct it. She followed up with me with the plan to resolve this issue. The person to resolve the issue was the manager Glenn. He came out to my home within 15mins of me reporting the issue with my service. He saw the issue and started resolving the issue himself. He literally cut my entire yard (front and back) himself with a push lawn mow. When he was finished he said he took picture of my yard before he started cutting to make sure the team the previously cut my yard will learn and not do it again. This was amazing service recovery and I owe it all to Gladys and Glenn. If the owner of Bloom and Garden is reading this, what Gladys and Glenn did is the reason why I am still a loyal customer today. How they recovered the service was professional, quick, and empathic. I realized the value your company gives me that a lot of yard care companies will not do in the way Gladys and Glenn did. I truly want to thank them for restoring the level of service I was expecting! Other companies need to take notes on how Gladys and Glenn treat their customers. Customer service goes a long way in my book when it is done right and Glady and Glenn did a text book job. Please keep it up and let hope this reminds others how this level of customer service creates loyal customers like myself. Cheers!Service: Yard landscaping
-
August 2022 by Michael L.
Spoke with the owner & scheduled an estimate. We agreed to meet @ 1pm 9/31/2022. I received a call to reschedule for 3pm. No problem, I'm aware that unexpected things occur all the time in business. I received another call notifying me he'd be running late & the eta would be closer to 3:45... no problem, I know how Atlanta traffic is. I'm sitting at the property waiting & it's Close to 4pm so I call to let him know I'm there waiting. He tells me he's 5 minutes away. 10 minutes later I get a text informing me that he has car trouble & won't be able to make it. This guy is dishonest at the least, & wasted my entire afternoon. I'm sure I dodged a bullet by him not showing up. Beware of guys like this who play with your time & lie. Very unprofessional to conduct business in this manner.
-
June 2022 by Jamie Youngerman
This has been a great experience. Kate was knowledgeable and helped us choose the right plants. The crews that did the install were professional and went above and beyond. My summer color never looked better, our drainage issue is corrected and we have a lovely magnolia that will grow to be the perfect noise and view screen. Thank you Kate and crew. I look forward to our next encounter.
-
February 2022 by Antwan Treadway
Great Service -especially from Mr Carl Martin and his crew. Kate always checks to make sure experience is upto par and thay have helped us maintain a difficult garden and lawn for a couple of years now. Highly recommend if in the market for services.Services: Irrigation system repair & maintenance
-
February 2022 by Marissa Thourani
Very good service! My only complaint is that there seems to be several different crews that provide different services. When one crew comes out, they may not have the equipment needed to trim back trees, etc. Then you have to wait on the other crew to come, which may not be until the next week or even later. Seems like there is also a lot of turnover within the company. With that being said, yard always looks nice after routine maintenance is performed.Services: Mulching
-
January 2022 by Andres Castro
“Any underground wiring, draining tile, drainage lines, utility lines, irrigation lines etc. not located or incorrectly located by the owner and consequently damaged by Bloom'n Gardens Landscape LLC workers will be repaired on a time and materials basis”Was never told I had to locate my own utility lines. They hit the water line and I had to pay 1K for an emergency plumber. When I asked for a partial refund on water repairs or some future work credit they quoted the terms and conditions.There was landscaping being done around the water meter so I would assume that they would have located them, if not I would have paid another company for the work.
-
October 2021 by Regina Smith
Initial install for my landscaping was beautiful and a very pleasant experience however the monthly maintenance service is absolutely horrible. The monthly payment of $191.00 only results in lawn mowing, blowing and terrible trimming of hedges. They come at different times every other week or not at all. You can get more from your local yard guys than you do with this company. Highly disappointed with this company and poor customer service.Service: Lawn mowing/maintenance
-
July 2021 by Todd Grubbs
We have been customers of Bloom'n Gardens for many years and been highly satisfied with their responsiveness, professionalism, and quality of work. We recently had them install a water feature and rock retaining walls. We have received many compliments on the work and love how it turned out. We recommend this business.Services: Mulching
-
June 2021 by Robert Carnes
I looked for a while to find a landscape company that did more than just cut the grass. Bloom'n Gardens was the first that could actually help with maintaining the trees, shrubs, and plants on my property. They come out monthly to take care of everything, including weed maintenance. And they've done an exceptional job so far. They can take a few days to respond to communication in some cases—likely because they're so busy. But they always eventually communicate and do what they say they'll do. I'd highly recommend their services!Services: Mulching
-
March 2021 by Blake Turner
So far so good. I had to replace my company of 15 years. Skyler was great coming out for a quote.
-
December 2020 by Matt
Great and friendly service
