“REVIEW UPDATE (LATEST): Sydney is AMAZING!! They got me all setup with a parking place and even set me up with an automatic door on a central floor! The other doors are much easier to push and I just overall feel so much better about living here while in treatment. Elden Galleria might be pricey, but it's worth it so far!! :)
REVIEW UPDATE: Elden's property management is really making an effort to help accommodate for special mobility needs now that they are aware of the issue. Everyone has things to learn and I value how the Elden Galleria has seemingly taken this on as a valuable learning experience. I'm legitimately impressed by how detailed of a solution they've come up with, and sincerely hope they make good on their word to improve the community for both my needs and the needs of the broader community here in Atlanta, which is rich and diverse in so many ways. (Will update review and rating if/when issues are fully addressed).
As an individual with mobility needs, I was initially thrilled to move into this community based on the glowing reviews and the promise of a beautiful, well-located place to call home. However, my excitement quickly turned to disappointment and a sense of being scammed when I discovered that the reality was far from what I had been led to believe.
Despite paying a premium to live in this community, it has become clear that my needs and the laws regarding accessibility for people with disabilities are not being respected. The doors to the building require an excessive amount of pressure to open, making it nearly impossible for someone in a wheelchair or using a walker to enter or exit independently. This is not only incredibly frustrating but also a clear violation of the Americans with Disabilities Act (ADA), which mandates that doors should require no more than 5 lbs of pressure to open.
When I brought this issue to the attention of the office staff, I was met with a dismissive and disrespectful response. They suggested that having a fob to access the door should be sufficient, completely disregarding the fact that the excessive force required to open the door renders the fob useless for those with mobility issues. It feels like a bait and switch – they advertise themselves as an inclusive community, but in reality, they seem unwilling to make the necessary accommodations to ensure that all residents can access the building safely and independently.
It's becoming increasingly apparent that this community is designed almost exclusively for able-bodied individuals. While the units themselves may accommodate a standard wheelchair width, the lack of proper door functionality makes it clear that this place was not built with the needs of disabled residents in mind. It's disheartening to think that had the management been aware of my wheelchair use from the beginning, I might have been denied the opportunity to live here altogether.
I haven't even fully moved in, yet it's already clear, living in this community has been and may continue to be a constant struggle, especially since I am often unable to enter or exit the building without assistance. The promise of great amenities feels like a cruel joke when I may never have the chance to enjoy them due to the lack of accessibility. It's time for the management to take the needs of all residents seriously and make the necessary changes to ensure that everyone, regardless of their mobility, can call this place home.”
9AM - 6PM
3200 Spring Hill Pkwy SE, Smyrna“I’ve had the BEST experience from Tess at the leasing office showing me my future home and getting me through the leasing process I knew this neighborhood was it ( I toured a lot of other complexes prior). I love my apartment it is extremely spacious and I’m trying to decided to stay in the one bedroom or upgrade to a two. One thing is for certain I will be a resident here for a good minute. The neighborhood is quiet the grounds are kept up and the gate WORKS I feel safe. I’ve only had one encounter with maintenance and that was due to my hot water heater needs to be replaced, and it happened the same day with no interruptions besides the hour that they need to replace it. I could go on and on about this neighborhood, but to sum it up if you’re looking for your next home, this is it”
8:30AM - 5:30PM
4520 Pine St, Smyrna“My leasing agent Kaleah has been wonderful from the time I toured the complex to moving in she has been wonderful to work with. Always inviting, down to earth, friendly and available! The whole staff at Elevate are excellent and have truly made my transition process here exceptional. Maintenance has also been timely with completing my order request within 24hrs. Love the community!”
8:30AM - 5:30PM
1625 Roswell Rd, Marietta“Went to tour an apartment at Bellingham and I have to say first and foremost thank you to Cheryl for being such a great tour guide and funny as well. What an immaculate apartment complex, very clean, quiet, tucked away on a busy road on Roswell Rd. The furnished apartments are gorgeous with new appliances. Unfortunately apartments go pretty fast here so the place I was looking at was no longer available. If you have an opportunity to move here, don’t miss it!”
“Courtney Corey is awesome . She answered every question and concern that me and my significant other had about the property. She was patient and polite with us during our entire tour. She was very professional but had a down to earth type of vibe. The property is lovely and overall great showing by Ms. Corey.”
“Mia changed my schedule for touring same day as when I called and accommodated all my needs. I haven’t moved in but based on the customer service they are top on my list”
“Compared to other apartment complexes I inquired about the district was by far the best. The aplicaron process was a breeze and the help I got from Maureen was amazing. Very polite and informative. Applied within minutes and was moved in by the second day.”
8:30AM - 5:30PM
751 Fairburn Rd SW, Atlanta“Love my new home. Great customer service at the leasing office. Brittney, Tabitha and Shawn made my experience moving in great. They are patient, professional, and humble. Love the space it’s very peaceful here”
“I spoke to stephanie today I had lots of questions and she answered them all she is very great at what she does there were lots of interruptions but she handled them and still was able to provide me the best services. Thank you so much stephanie I really appreciate you...”
“I currently live here and just recently transferred to a larger unit. The complex itself is wonderful, love it and have no complaints. However the transfer process with Mr. Grayson Burke was terrible and so stressful. Communication on his part was non existent the further we got into the transfer process. I had to follow up with him on my transfer versus it being the other way around for an entire month. Barely any answered emails, no returned phone calls for an entire month. Each time I heard back from him (which wasn’t often compared to the amount of times I had to call and email) it was as if I was bothering him when I was simply just attempting to get a much needed update on the current status of my transfer. We even ended up moving past my previous move out date because he didn’t let me know (until I walked in the leasing office) that the unit I was trying to transfer to wasn’t available yet and needed to wait a week after my previous lease was up to move into the new unit. I love that everyone else that left reviews on him had an amazing experience and I just wish that mine would’ve been the same considering I’ve lived in this community since August of 2023.”
“I love it here!!! Very well groomed grounds and management/staff is like family! I truly feel at home here :-) And big shout out to the manager Mr James for assisting me with rent coverage at a desperate time of need. That was above and beyond and I am beyond grateful for such a caring gesture! I was also accommodated in many ways ?”
8:30AM - 5:30PM
2999 Continental Colony Pkwy SW, Atlanta“My mom is a resident here and I feel good knowing that she is in a safe space. The entire process was easy and quick. Ms. Sheila was very professional and thorough from start to finish. She made me feel comfortable that my mother would be treated well and she has done just that. There are many activities on site to keep the residents active.”
8:30AM - 5:30PM
3290 Cobb Galleria Pkwy, Atlanta“I recently moved to this property and had an amazing experience. Every question or issue I have had has been promptly answered and handled. I appreciate my leasing agent Trey for all his effort and for always giving the best customer service experience!”
“We recently moved into our apartment and have had a pleasant experience so far. The community is close to everything we need, yet it's quiet and peaceful at the same time. Ms. Trina assisted us from the very beginning and has been nothing short of wonderful. She helped up every step of the way, from touring to choosing a unit she knew we'd love. She always returned our phone calls and explained everything in detail. Thank you Ms. Trina for a great move in experience.”
“Awesome Community I love the staff here they are informative, Friendly, warm and approachable group of people. They are very on time for maintenance request. I have had an overall lovely experience living at CenterView Park. I have been here over 7 years and planning to stay another 7 years.”
“Hello I am a new Resident and I had a few issues going on when I first moved here I let Ulysses and Marcia know that I needed help and I mean the same day my issues were resolved they have been so helpful and friendly and even my neighbors have been really really helpful and kind”
“Since renewing my lease my experience continues to be great. I enjoy all that Walton Grove offers and I look forward to continuing this relationship.
Best Wishes,
AB”
“I absolutely LOVE living at City View Vinings. The office staff Renee, Diana, Robbie and Fabrizio are AMAZING! They go above and beyond to make sure residents are happy and taken care of. Everyone is always so friendly and ready to help.
Maintenance stays on top of everything. The maintenance guys are the BEST! The property is well kept up! It’s always super clean and nice! They have a lot of fun events for residents as well. If you are looking for a place that cares check City View out! I’ve lived in a couple other apartments close to The Battery and City View is by far the BEST!”
9AM - 5:30PM
1900 Perry Blvd NW, Atlanta“I just want to say Miss English at Columbia Heritage is a very nice person. She has very good customer service and if you have a problem, she does her best to get it resolved for you.”
“Alhamdulillah ,good place to call home. Strategically located excellently in Marietta Ga. Rent is very reasonable and affordable especially around the area.Management are friendly and reasonable team and work with residents. I will strongly recommend it for anyone looking for a nice apartment and great community to call home. The Braves stadium is walking distance away. Excellent connection to the high ways 75 and 285 within minutes……..”
9:30AM - 5:30PM
750 Franklin Gateway SE, Marietta“I been a resident for now 2 years! All I can say is good things about them. They are always available to help and care for their residents . They offer summer camp within the community which my kids love!!!! Great community!”
8:30AM - 5:30PM
1716 Terrell Mill Rd, Marietta“We have visited a few places to rent for our family. When we came to the Hills at East Cobb, we met Denise we immediately we know this is our new home. She gave us the assurance feelings and the peace that she knows what she is doing and when it will be done. She is the woman after her words. We couldn’t ask for a better Property Manager. Alongside with Denise, Reme is the cherry on top of our cupcake. Thank you, Denise and Reme for everything. If you are looking for a place to stay, check out The Hills at East Cobb. ❤️”
“The Tower at Dorsey Manor is an immaculate property. The grounds are beautiful. The apartments are spacious and well-maintained. Should the need arise, I would definitely want to call this place home. William and Rodrick are phenomenal when it comes to client/customer service & problem resolution. They are both honest, knowledgeable, diligent and very matter-of-fact about getting things done. They are an excellent leadership team! This is the best looking property I’ve seen in a long time!”
“The staff and Dominique in the management office was very helpful with answering questions And concerns I had as a first time resident. I Can’t wait to move in. I love the location, the community and the size of the apartment which is a 2 bedroom 2 bath that I will be moving into at end of the month. Come check them out if you’re looking for an affordable apartment to move into u won’t be disappointed.”
8:30AM - 5:30PM
4911 S Cobb Dr SE, Smyrna“Oakley Run Apartments is a great place to live! I've lived here many years and have found that the management and maintenance staff go above and beyond to take care of the residents. Looking for HOME, Oakley Run is the right choice!!”
9AM - 5:30PM
118 Haynes St, Marietta“This is a beautiful & well maintained property. The staff is amazing. Especially Mr. Alce. He’s always so helpful and very knowledgeable about so many different aspects of the property management business. If he doesn’t have the answer (which is rare) he will find the answer! 10 Stars! Hands down!”
8:30AM - 5:30PM
2400 Post Village Dr SE, Smyrna“Current resident, lease expires 02/20245 stars for Karla!!!Karla has been the most helpful, patient, and understanding person for our entire lease term. We wish we could stay even longer, but our family is in need of more space. Never had any issues with bugs, stolen packages, or anything of that sort. Overall we have loved living at Pine VIllage North.The community is mostly quiet, there have been a couple of instances where we’ve had to call police because of people screaming and almost knocking down doors during the early early mornings.Only thing you should note is the persistent smell of weed. this is not management’s fault, it’s more disrespectful residents.The maintenance is a little more iffy, i’d give them about 3 stars and i’m being kind. The only time we EVER had a maintenance issue was our kitchen flooding during the rain. They were very rude and said there was nothing they could or would do. While I understand that during storms and heavy rain it is dangerous to come out, the rudeness and disrespect was unnecessary, especially since it was not our fault… maintenance later told us that they drain for rain runs under ground and straight to our kitchen. They only fixed it AFTER that and because we complained. His attitude changed when he came to the apartment because he realized he knows me and we know and have a good relationship with Karla, the property manager.”
9AM - 5:30PM
1710 Noel St NW, Atlanta“My name is Corey Harrison, and I am 19 years old. I graduated in May from Drew Charter School Junior/Senior Academy and earned a Georgia Best Business Employability Skills Training Certificate in HVAC from Atlanta College and Career Academy. I also received an honor roll certificate and a certificate for top performance in a mock interview.”
“Yayyy first time renting!! Madison made it an easy process and believed in my accomplishment! Now we are living in the upgraded and beautiful Mableton Ridge! Very minor fix ups yet maintenance is easy to contact and there on time when needed! Thank again Madison!”