“I had an exceptional experience at this place; the customer service was outstanding. The staff was incredibly polite and kind, making my morning delightful. I want to express my gratitude for the excellent service – a solid 10/10!”
8:30AM - 6:30PM
1659 GA-20, McDonough“As an artist it’s a great feeling knowing your work will arrive according to the collectors standards. I received great feedback on the packaging when everything arrived safe and in tact.When I had a small issue, Philip the store manager, took care of everything swiftly and professionally. Everyone is nice at this location and you’re greeted like family when you walk in. Kudos to UPS customer service training team and the genuine kind hearted staff.I will be returning to this location. ;)”
“My husband and I love love love this mail and more. We moved to TX in April of 2023 and still needed to receive mail. The owners went above and beyond to hold our mail and send it to us. This is the best customer service ever!!!”
7:30AM - 5:30PM
1415 Highway 85N #310, Fayetteville“I needed documents notarized (with separate person to witness) they were able to do this swiftly and for a reasonable price (2 documents for $14). And then I sent the documents via UPS. One stop shop. Highly recommend.”
“Went in for completion of an I9 document. It is located inside of the discount mall if anybody has issues finding the location. The owner was very attentive and kind. I was in and out without any issues at all. I would 100% recommend this location for any needs she can accommodate for you.”
“Absolutely exceptional customer service! They got me in and out so fast! Both representatives greeted me as I walked through the door. I had to go to this UPS location unfortunately because the UPS store in ellenwood has the worst customer service I ever seen. I needed to make a return through Happyreturns and the QR code was not loading however they were able to take my express code and I was in and out in like 10min. I wish I got the gentleman’s name but both of them were exceptional!”
8:30AM - 6:30PM
11345 Tara Blvd Ste 4, Hampton“Fast. Easy. Efficient. Stopped in on a super time crunch and I was surprisingly in and out a lot faster than expected. The shipping rates are decent, the store is pretty easy to find, but true value is in the folks who run it. Thank you to Joshua for helping me get my stuff secured and shipped off!”
Open 24 hours
950 Eagles Landing Pkwy #430, Stockbridge8:30AM - 7PM
3588 Hwy 138 SE, Stockbridge“Every time I come into this location the staff have treat s me with courtesy and respect. Dee is by far one of the most enthusiastic and professional peopleI have met. Thanks for the service.”
“The customer service at this Fedex location is second to none. My situation was in my opinion rather complicated and unique but Ryan was absolutely phenomenal! He went above and beyond to answer all of my questions and give me the reassurance that I needed. Thanks again for all of your help.”
8AM - 8PM
106 Pavilion Pkwy Suite B, Fayetteville“This is by far THE BEST FedEx location I've ever utilized. I'd like to particularly thank Ms Marionah for her exceptional professionalism, kindness, and world class customers service. I came in literally with 2 pick-up truck loads of packages to get shipped to California. Ms. Marionah took care of the transactions with what can only be described as fantastic, in every respect.
My hat is off to the manager, Ms. Tiffany and the entire staff at this location. Always great, and is much appreciated!”
9AM - 7PM
8045 Tara Blvd, Jonesboro“I’m reading all these reviews on here, I don’t know who waited on y’all but employee 133042 gave me excellent customer service she was patient. She was kind considered helpful and she was multitasking. She served me and the customer behind me at the same time. While I was unlocking my debit card, she waited on the lady behind me ?????? I have nothing negative to say about this UPS store. I will keep coming to the store, because its closer to where I live,So I asked you to reconsider choosing this store and treat people with kindness. It will be returning back to you.??”
“I went to the Fayetteville, GA location and experienced top notched customer service from Michael and his staff. The interaction that I had with he and his team was the defining reason on why our company decided to purchase all of our office chairs and all future office supplies primarily from Staples, especially at the Fayetteville, Ga location”
“I needed a bike shipped up the east coast. Bethany is a superstar! Took great care of us, and assisted in every way she could. The folks here are the best! Cannot recommend enough. They’ll take care of you here.”
“I really believe something is going on when packages is going through UPS and they get to Morrow Georgia all of a sudden no movement for days and you never get your package. This is BS!”
8:30AM - 6:30PM
2045 Mt Zion Rd, Morrow“I had a really nice young man that helped me! He was super pleasant! I will say that the music that was on had with nonstop F-bombs! As a mom, I just have to say something. I’m so glad my daughter wasn’t with me. But the guy who helped me was fantastic!”
“UPS Access Point locations earn a solid five-star rating for their convenience, reliability, and customer-focused service. These locations provide a convenient option for individuals who need to send, receive, or return packages but may not be available for home delivery or pickup during standard hours.
One of the key benefits of UPS Access Point locations is their accessibility. With numerous locations in convenient areas such as grocery stores, convenience stores, and pharmacies, customers can easily drop off or collect packages while running errands or on their daily commute.
The reliability of UPS Access Point locations is another standout feature. Customers can trust that their packages will be securely held until they're ready for pickup, providing peace of mind and flexibility for busy schedules.
Customer service at UPS Access Point locations is typically excellent. The staff are knowledgeable and helpful, ensuring that customers receive assistance with any questions or concerns they may have about their packages.
Overall, UPS Access Point locations offer a convenient and reliable solution for package delivery and pickup, earning a well-deserved five-star rating for their accessibility, reliability, and customer service.”