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“Tiny post offices are a hidden gem. The lady who works there is really nice and I've never had to wait too long, even when several people were in front of me. I prefer this one when I'm close by.”
“Associate Cynthia went above and beyond to get my package at best price and shipped correctly. Nice and not rushing. They move fast for a small place. Times closing may be different than advertised but they stay open longer than Church street. Cynthia filled my document out when I was supposed to have to. She’s Awesome and so is Melanie great team”
“Every time I visit my local post office everyone is always so pleasant. Today I feel like Shannon went above and beyond. I forgot to write the address on a postcard so I called to see if they could pull it for me. Not only did Shannon pull the card, but she also offered to write the missing address on there for me. She saved me from having to leave work early. This is what I call excellent customer service!”
“I’ve only had one bad experience here and I sell products online (like eBay and Poshmark) and come here to ship probably 3-10 times a year. It was over having to buy packaging tape because I didn’t realize it was a UPS package, I overreacted. UPS just as easily could have taped it, it wasn’t that serious. Even after having that encounter the lady that I dealt with during that bad experience has been professional and polite despite me acting like a jerk over tape. I’m always treated like a regular even though I really don’t use usps all that much. No complants.”
“Buying Christmas Stamps. Tried Ellenwood Post Office first but did not have what we were looking for and advised us to visit Lake Harbin or Morrow post office. Visited Morrow first and had a good selection and examples of all they had available posted where you can view them. Mom chose Virgin and Child for her church family mailing. The clerk was the best, very friendly and helpful It was a great experience overall.”
“This is my local post office. It's usually a good experience in terms of friendly workers. However, the place is very lowly lit and lightly cleaned.The time of day will dictate whether you have a long wait or not. I appreciate that they have a self-service machine in the lobby for you to mail your own packages, which is very helpful when there is a long line. Lately, they no longer display which stamps they have in stock in the display cases. When there is a long line, I like to browse the stamps in the case to help pass the time. It also helps me decide which ones I want to purchase...but now you just have to ask the teller what's in stock and go back and forth with them while they check.”
“Opened on time, answered all my questions, helped my pack my shipment and overall very pleasant experience with above and beyond service - I appreciate you for making it seamless”
“This 5 Star review is solely for the customer service i was given by Fayetteville Post Office Supervisor Shanteria White. Our local post carrier has misdelivered our mail on multiple occasions. This happened again this past Friday, 7/26. Shanteria took my call when I called to complain. She told me she would do all that she could to locate my package and get it back to me. She called me back on Saturday to let me know she was working on tracking it down & came to my neighborhood in the pouring rain to look for it. Then, on Tuesday, my missing package showed up in my mailbox. I could not thank Shanteria enough. I have never, NEVER, received customer service to that level. She is an asset to the Post Office & I for one am glad she is at my local office. Thank you again, Shanteria White!!”
“My actual name is Karen.(don't hold it against me)...I want to say Thank You So So Much to this specific post office! I filed a claim for lost mail yesterday March 6th 2024 around 11:00am. I got an email from Church Street saying they were on the case. By 9:00 p.m. The Same Day it was handled and on the way to them. It's on the way to me today, not 24 hours later! I just want to say thank you!”
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“Customer service of etiquette, with informative assistance toward a smooth, daily operation. Despite of the cubicle sized business , the employees are able to greet their customers with the upmost, vibrant customer service and with respectability!!! Any questions of what to do and how to, this location WILL EXECUTE ANY DISCREPANCY, to keep your daily task rocking.GOD bless everyone!!! NOT to far from the Police Station, ?”