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October 2023 by Morgan Koutras
Shelly and Kelly are amazing!! They are the sweetest and so supportive! Mark is always willing to help his customers and do whatever it takes to keep things going. I love the employees that worked with me. Definitely worth shopping and working here!
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October 2023 by Tyanne Puzder
We have shopped here a few times, They have friendly staff and they are willing to help you find what you are looking for. It is a great place to shop for tshirts!
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September 2023 by Billy Johnson
Nice people good merchandise is very courteous, I'll go back there as long as it's open. Roll tide!
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August 2023 by Tina Boles
I typically love Trenz. My family and I purchase most of our game day apparel from there. HOWEVER, we purchased a Georgia shirt for my husband and was told that the stain/discoloration was because of the printing liquid and would wash out. Well, it didn’t, so we took it back. They actually told us that they wouldn’t refund/replace the shirt because it had been washed. The logic of this is unbelievable. The customer service is sad.
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August 2023 by Todd Wolaver
Always do a good job on my orders. Great local company.
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August 2023 by Joe F.
Ordered a 24 oz coffee mug. On arrival description is 21 oz. On measuring volume found it to be 16 oz. Wheather accidental or intentional this is not acceptable and I will not recommend Trenz Shirt Company to anyone.
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August 2023 by Antanae Smith
Walked in 7/13 and needed shirts for 7/15. They ordered them with no problem and said I could pick them up on 7/14! HIGHLY recommend!! Thank y’all!!
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August 2023 by Meghean Campbell
I love trenz! They are awesome and have a great attitude and love interacting with customers and they have a wonderful selection and great deals I give them a 100
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April 2023 by Maria B.
I have tried contacting them thru email, and by phone, they have not contacted me. Great shirt, really bad service, or non service for me. I just needed an exchange due to the print being inturpted by a fold.
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March 2023 by Ruth W.
Horrible customer service. Tried to return a shirt that didn't fit. Never could get a straight answer from the girls who answer the phone (they sound dumber than dirt, honestly). Gave me a long convoluted story about how they had changed the company that handles their online payments. Finally got a manager on the phone. She was dismissive and rude. When I told her that my refund had not posted, she immediately said, "Well, you just go ahead and file a complaint with your bank, because we refunded you." I mentioned what the girl had said on the phone about changing payment processing companies (giving her an easy out), and she said, "Oh, she doesn't know what she's talking about."I ordered from a site called "Dawg Fans Only." If I had read any reviews about this Trenz place, I would have NEVER ordered from them.
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January 2023 by Spencer Wade (IVGFX)
Ordered a few weeks before Christmas and was finally shipped 3 days before Christmas (22nd). Needless to say the shirts did not arrive on time.*EDIT*Mark has reached out to me and clarified the issues and complications during the holidays. The quality and price of the shirts are fantastic so I have revised my rating to 4 Stars.
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January 2023 by Tony Olivia
Nice shop but I got a gift for some one that is a little bigger and the sizes need to be a little bigger bc they have tons of nice shirts but me personally I can't buy anything from here because I am heavyset and they fit wayyyy too tight on me. It would be awesome if the had a size or two larger than what they have because there are a ton of shirts I'd love to buy but the women's shirts fit wayyyy to tight for me. And trust me no one wants to see that hahaha.. maybe one day they will have the size I need.
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January 2023 by michael poston
Ordered red shirt was sent blue no response to all day phone calls and emails please respond to me I like the blue ok willing to keep. But would like to have the red one I ordered and pay for if I can get in timely fashion. I know times are hard with staffing and we have same issue hang in
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January 2023 by John-David & Crystal Schuld
We ordered a shirt from them on December 19th through Amazon. Amazon had stated that the seller marked the shirt "Shipped" on December 21st. We waited and waited and waited for our package (which had no tracking). After calling the company on December 30th we discovered that the company did not in fact ever ship the shirt due to very short staffing issues and an overwhelming amount of orders. The lady we spoke with was super informative and apologetic about the issue and made sure our order went out the day we called. The biggest issue was it being marked as "Shipped" on Amazon and we still aren't sure if that was an automatic Amazon response or an error on the company's side. Either way all it took was a kind phone call to the company, and some grace and patience to get the shirt we ordered. Thank you for doing what you guys could do with the situation you all are in.
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December 2022 by Carmen Bermudez
I ordered a shirt it was supposed to be delivered on December 23rd at 8:00 today is Christmas day and I still have not received the package, I was not given a tracking number so I cannot track the package. I checked the website on my order and it continues to say it's going to be late that's all it says. I have notified them by messages to the company and I'm not getting no phone calls or no messages back. This company is scamming people out of them hard earn money and that's not right don't order from this company!
