-
August 2024 by Randall Byrd
Great service, didn't throw cans all over the place. Very clean. Thank you
-
July 2024 by M C
100% HORRIBLE customer service! 45 mins before someone answered the phone! No on knew of the “special” rate for the subdivision except Lisa who is out…smh!! When we asked to just avoid the special rate and sign up for services, the supervisor, Dean said, I was in the middle of something else and I was told just to pick up this call.” he stated he would call Lisa and call me back. What kind of foolishness is this? If it were not for a covenant bylaw within our subdivision, there is absolutely, positively no way I would use a company that starts off this way with us and as an added bonus they are weeks behind with getting out trash bins, it should not be this difficult to initiate services. Whoever owns this outfit has a great opportunity for improvement.
-
July 2024 by David Martin
Trash pickup is on Tuesdays. But pickup occurs early Wednesday morning about a third of the time. Rarely do the cans make it back to the curb. They are left several feet out in the street. And we generally have to pick up the trash left in the street. Very poor service and I'm forced to use them by Gwinnett County.
-
July 2024 by Kelsey Barmore
Service is horrible. They don't pick up half the stuff they're supposed to. Even when you schedule a bulk pick up, they do not pick up the scheduled items
-
July 2024 by Euwanta Williams
My wife and I both have Multiple Sclerosis and it is very very difficult to bring or garbage bin to the curb. Southern Sanitation was gracious enough to help us out with that problem. Thank you Southern Sanitation.
-
June 2024 by Cerra Farmer
They have been good until recently.Nobody answers the phone regardless of time of day. They don't return voicemails either.
-
June 2024 by Rona Watts
Customer service is always helpful. Cleans up after themselves if trash falls out during pick up.
-
June 2024 by Eddie Wilson
Their worn out, horribly maintained trucks are leaking so much oil on the street in front of our home that it's literally degrading the pavement! Tried to call the number and no menu, of course no direct contact and no answer after listening to the recording for 10 minutes! Seriously considering starting a waste disposal company!
-
June 2024 by Jennifer Aragon
We have had them for 4.5 years, never had any issues! Every time I call they are so polite. I talked to Abby today and she was polite and helpful! I use them for trash pick up and dumpsters whenever we need them. Just an all around awesome company!
-
May 2024 by Lea F Albert
They have been professional and
dependable..
I am happy to have them.
THANKS!!!
-
March 2024 by Latrenia Ramnath
What a joke. This company refused to take my garbage because I had a bag on top that didn't allow it to close.... so they decided out of all times...because it was raining to no take the garbage at all.
-
January 2024 by Robert Parker
Do not use them!!!!! We left some loose garbage in the can which is our fault but in stead of notifying us not to do so...I get my can flipped upside down and trash all in the street and my yard..then they came back around to stare me down and harass us..deffiantly switching company's..
-
January 2024 by Geoffrey Payne
I've been struggling, physically and financially !! I had a question about a payment on my account. I talked to a guy, I believe his name was Ryan, I had to call back to make sure I had the right name, but between the person I talked to on the phone, and the office manager, all my issues were resolved. With the utmost appreciation, I wanted to let everyone know about the honesty and professionalism, I received from these folks. Please believe me, this group of people are not just out to get your money, but are honest and will get to the root of the problem. They will work with you to resolve your problems. Thanks to all involved with my case. Thank you so very, very much.
-
January 2024 by Mary Adebisi
They left my trash unpicked and told me it was my fault. Only sent an email with no details, no account number, no payment instructions on their website and left you wondering how much you're even owing and now telling me they will come and pick the trash next week for what is not my fault, i had to call junk removal company this morning cos i can't just leave those trash out there for another one week. It's a ridiculously bad service for a company dealing with people.
-
January 2024 by Rick Probst
We appreciate these guys!! They go beyond expectation! Thank you!!
