“Just had to go in and have something printed for me and help with a return. Lalita (sorry, I'm probably spelling it incorrectly) helped me. She was very friendly. Very efficient. Was able to quickly answer every question and guide me through every step. The store was very busy and yet she took her time and was incredibly pleasant to interact with. Thank you for your help and making the experience seamless and smooth.”
“Amazing Services. I am very greatfull to UPS store?.I recently had the pleasure of working with UPS Store, and I am thoroughly impressed with their exceptional service. From start to finish, they were professional, efficient, and delivered high-quality prints that exceeded my expectations.The process was seamless, with clear communication and prompt responses to my queries. Their team took the time to understand my requirements and offered valuable suggestions to ensure I got the best results. The turnaround time was impressive, with my prints delivered well within the expected timeframe.What really stood out was the attention to detail and the care they took in ensuring that every aspect of my order was perfect. The quality of the prints was exceptional, with vibrant colors and crisp text. The finishing was also top-notch, with precise cuts and bindings that left me impressed.I would highly recommend UPS Store to anyone looking for reliable and high-quality printing services. Their prices were competitive, and their commitment to customer satisfaction is evident in every aspect of their business.”
“I always have EXCELLENT service when I go to Priority Shipping. I almost shipped my package to the wrong address, through Great Customer Service, I was asked to double check the address and sure enough I was wrong. Thank you Priority Shipping”
10AM - 6:30PM
2100 Riverside Pkwy #128, Lawrenceville“Very friendly, professional, and resourceful. Did a beautiful with the certificates I needed and very quick turnaround time. I appreciated the amazing customer service here.”
“Ralvie was extremely kind and helpful. This was my first full service experience I always just do drop offs. This time I had to print, notarize and fax. Such a quick process and easy.”
“Received email with PDF file for printing, i don’t have a printer so sent the email to the store, arrived five minutes later. The gentleman opened, printed, notarized, and mailed in less than ten min!! I was very pleased!!”
“Simply the best transportation company in the history of logistics ever to be undertaken by a company determined to provide the customers and the employees with the best possible outcome for success. ADU.”
8:30AM - 6:30PM
1250 Scenic Hwy S Ste 1701, Lawrenceville“Super service from Jessica. While I was in the store, I saw her help numerous people who we're having issues with their labels. She was calm, pleasant and kind to every one of them, even when she had to repeat herself multiple times. Excellent customer service!!”
“The older gentleman with long hair and the younger guy working there this Saturday, Dec. 9th are some of the nicest people I have ever met. I am sincerely grateful for their act of kindness toward me this afternoon. There are still good people in the world. Thank you! I will always use this PakMail from here on out.”
8AM - 6PM
930 New Hope Rd Suite 11, Lawrenceville“Phenomenal service! I came in very close to closing time and was greeted by Lia and Johnny. Johnny then helped me return all my work equipment and packaged it up for me! Customer service was too notch! Thank you guys so much!”
8:30AM - 6:30PM
1911 Grayson Hwy #8, Grayson“I had a small, somewhat heavy fridge to return to Amazon. I also had another slightly heavy box to return. Christian got the fridge out of my car for me & carried it into the store.
I'd parked directly in front of the UPS Store. I hadn't asked Christian to also help me with the other box in my car, but he went back to my car to bring it inside the store as well. He then printed my labels for me (Had to show me how to send the labels to the UPS email). He was so kind & helpful. It turned out that the label was for FedEx instead, but he put the label on the box anyway, then Regina stepped in, because the label for inside the box hadn't been placed inside (required), as the customer helping me re-box the fridge (Carlos) & I had taped it up. (SO VERY KIND of Carlos, as I couldn't have done it by myself). Regina slit the box open on top & slid the label inside, the taped it back for me. I was going to get something out of my car, but it wouldn't open. I thought it was a dead battery in my car's key fob, so Christian continued to work on my packages while I went to Kroger to buy a new battery. There were 2 ladies (customers in the UPS Store) who saw me having trouble with my key fob. They helped me with it & after I returned to my car, from Kroger, they both came to my car to help further, as the car still wouldn't start. One suggested it might be my car battery, so I went back inside, not knowing what to do. Regina came to my rescue! She called the Goodyear store, in same parking lot, to come give me a jumpstart, in case the battery was the issue. When I asked how much I owed, she waved her hands and shook her head, meaning she had so much compassion for all I was going through that she waived the charge for printing the labels. Because Regina called Goodyear, they sent an awesome guy, Spencer, who not only did a jumpstart, but he went inside the UPS Store & got my fridge, put it back into my car, so I could take it to FedEx. I ended up with a new battery & he did so many other helpful things with my car, without charging me. Though the situation was terrible, the kindnesses I received were just blessing after blessing, with so many coming to my aid. I am CERTAIN that Jesus & Holy Spirit were working within each individual who came to help me in SO MANY WAYS! I feel so blessed, even after a $275 battery & all the stress, which has now melted away & I am so grateful to Regina & Christian (UPS Store)! If Regina had not reached out to Goodyear (awesome too), I may still be there, stranded & it could have cost way more than it did & may have involved so much more difficulty ( possible towing, etc.) I didnt know what to do. So, a great BIG THANK YOU TO GOD, to Regina, Christian, Carlos (reboxing help), Spencer & Christy (Goodyear) & to those who also helped me, whose names I do not know. May God's richest blessings be poured out on each & every one of them! Praise be to God!”
8AM - 8PM
1630 Scenic Hwy N Suite L, Snellville“Assistant manager Doug is very personanable, professional and knowledgeable! He helped me with a Bachelorette party place card project and it turned out just as I had envisioned! He made the entire experience fun!
I have been to this location several times, never had a bad experience, but also had never had such a spectacular personalized experience. I'll be looking for Doug each time I have a project to complete!”
“The store assistants were friendly, kind and quickly attended to my needs. They made me feel like a valued customer as soon as I walked in the store needing to ship an item in the mail.”