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July 2024 by Tripod Photography
Associate was very helpful, courteous, and knowledgeable. Wish I could remember his name
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June 2024 by Ashley Sanchez
I needed a new battery installed in my Cadillac SRX today. The battery was a huge challenge to install and should have truly been marked professional install only but it wasn't (it now is). The gentleman took such good care of the situation and did it with fantastic customer service. I appreciate all that was done today to get my battery replaced.
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May 2024 by Bonita Sierra
Cody was very helpful.
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April 2024 by Jim Russell
Helpful employees
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April 2024 by Steph Woods
Very helpful when I was confused with a tool needed for my car
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February 2024 by Donna Sherwood
They are great, they are always accommodating, if they don't have what I want, it gets here almost in a day. They are the auto parts company to beat
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February 2024 by James Dyer
No waiting on parts
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September 2023 by Debra Brown
Got what I needed and staff was helpful.
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July 2023 by Darren Browning
Had what I needed. Friendly staff
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July 2023 by Gregory Williams
Excellent customer service ?
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July 2023 by Kathy Wood
Wonderful service and quick
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July 2023 by Joel Henderson
Great service
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July 2023 by Mark Threlkeld
Great and inexpensive auto parts store.
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May 2023 by Michelle Lundeen
Mike is knowledgeable and very pleasant. Always good to have an employee that knows what they are talking about.
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May 2023 by Holly Vlahos
Called Sunday to check about a part for my car. Continually told the girl who answered what part I needed and she continually said it different back to me. Telling me she was saying it correctly. Went to pick it up Monday because Charlie who answered the phone continuously was telling us they did not have the part in stock. The part that was obviously wrong because Charlie wouldn’t listen while on the phone. They actually had the correct part in stock, but because Charlie doesn’t know how to listen to customers my time was wasted. Well when I made a comment about them ordering the wrong part Charlie then began running her mouth saying, “Maybe if I was given the right information on the phone it wouldn’t have been wrong.” Remember she was given the correct information. She just refused to listen! When I confronted her about running her mouth she continued to do so. I asked to speak with the manager who supposedly was not there. Called the district manager and had to leave a message. Went back today to return what I purchased because I do not feel a place that employs such rude, disrespectful and unprofessional people should receive a penny from me. Spoke to the manager at that point, but he didn’t seem very interested in doing anything about how rude his employee was! I would LOVE to actually speak to the regional/district manger. My suggestion if you want good service and correct parts go down the street to anywhere but here. Worst service EVER! If I could give negative stars I would. Charlie should find a different profession since she obviously doesn’t understand car parts or how to provide appropriate and respectful customer service. If I were her manager she would be fired.
