-
February 2024 by The Scooby Gang
Jazz and Cherly were absolutely fantastic they were a major help picking out my wife’s wedding ring I would absolutely recommend coming to this store they are fantastic thank you guys again
-
February 2024 by Emma Strawn
I went in with many questions, Jazz came up to me with 10/10 customer service and was absolutely amazing!!! She helped me and informed me about everything I needed to know and more!! 1000/10 would HIGHLY RECOMMEND!!!!
-
January 2024 by Kevin Saffari
Good prices and friendly sales people do recommend
-
January 2024 by Cristobal Fana
Very pleased with the service and support
-
December 2023 by Venus Kay
I visited kays today in the Tanger Outlet. Paul McKenzie was my sales person. Honestly I’ve never met a sales person that was so kind and patience. My mother changed her mind about the watch after he had worked with me over a hour. His demeanor, expression or attitude never wavered. I did buy some earrings though. I just had to do this review to let you all know there are still some gentlemen residing here amongst us. Honestly the whole crew was kind and helpful. They all seem to work well with each other. I was very impressed and I felt like I mattered even though I did not spend a lot of money! You would have thought I spent a huge amount of money with the generosity Paul and the rest of the Kay’s team showed towards me. Oh and he even offered to clean my ring. All I can say is WOW?
-
December 2023 by Adison Smith
Mrs. Christine was such a wonderful guide tonight! She helped my grandmother and I pick out such a gorgeous necklace for my eighteenth birthday. I will always treasure this special gift, and Kay’s Jewelers was the perfect place to find what I wanted, and more than that, a piece I will keep forever and someday hand down to my children. Thank you Mrs. Christine for your excellent help and all of your kindness.
-
December 2023 by Lonell Dyer
Jess and Shirley was awesome. I had the most pleasant experience.
-
October 2023 by Taylor Jeffers
I can’t say enough good things about Jazz at this location! She was patient and showed me all the options available with the ideas of what I had in mind that I wanted. So thankful for her sweet self today! She definitely deserves the recognition!
-
October 2023 by Yvette
My partner and I had THE BEST experience here. Jazz was amazing! Energetic, funny, patient and helpful! Again, thanks a million.
-
July 2023 by Juanisha Swain
Jazz was incredible knowledgeable about the engagement ring I had in mind. She was sweet & respectful. Thank you Jazz. See you soon for my wedding band.
-
January 2023 by Rhonda M.
Good selections even though they're limited now. I still come here for a deal deal on the Coach and MK shop so until that changes, I'll make the long drive.
-
October 2022 by Rita Bagwell
Purchased ring set on 8/19/22. Had to have sized and told it would be about two weeks. Was called in two weeks to pick up rings. Much to my surprise when I arrived to find out only the band came in. Was told I would receive a call when my ring to the set came in. Two weeks later still no call. I called store and was put on a very long hold. Manager came on phone and told me that my ring supposedly was lost by UPS. I understand things happening beyond our control so I was not upset. She told me she would put a rush on a replacement ring. Was told two weeks. I called this morning which is a little over two weeks and still no ring. Was told that their delivery was not received yet (around 1ish this afternoon) but they should receive delivery later this afternoon. I called back at 4:22 pm this afternoon and was told “yes ring is in and it is ready for pick up”. I drove thirty minutes to only find out that it was “still at supplier being sized”. Of course no one in store would admit that they spoke with me. Now we are over a month and I still am without a ring and my first payment is coming up. I am disgusted with this service. I will say Kolby was an awesome salesmen and a pleasure to have done business with. The rest of my experience with this company has been extremely poor and I will never recommend them nor will I purchase any other items. I read this type of service happened to some customers in their reviews. I chose to be optimistic and give them a try and make my own decision. I regret that. I am giving a 2 ONLY because of my experience with Deja; otherwise I would have scored a 1.
-
July 2022 by Jonathan Chavis
Caleb provided top notch service!! I will be back back. Highly recommend!!
-
May 2022 by Marché
Deja thank you so much for how caring and attentive you were! You really took the time to make sure my husband and I were truly satisfied with our purchases. We definitely will be coming back! Thank you so much again!!
-
May 2022 by Kia Barnes
I had a great experience at Kay. Jaz, the sales rep was patient and detailed in showing dozens of rings and helping me choose the perfect ring for my partner and myself. Even when I inquired about the origin of the diamonds, she reassured me that they were ethically obtained and shared details regarding their policies. She also cleaned several other pieces of jewelry I’d already owned. Overall, Jaz made sure it was a great experience, so I’ll definitely be back to buy more.
