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February 2024 by Virginia Frei
Debbie and Lynda are just phenomenal! They care about people and want to make sure you get the best refund possible!
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August 2022 by Ngond-Ipenda
Made a huge error that could have cost us thousands of dollars liability to the IRS if we didn't catch it ourself. Hang up on us when we called to inform them of the error so we drove back to the office to get that fixed and filled an amendment. The service we received was not worth the $469 filling fee we were charge. We will Never use again
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May 2022 by Edward Lowery
Excellent service and knowledgeable staff.
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May 2022 by Tonie Walton
I would give ZERO stars if it was an option. I have yet to talk to the preparer who scheduled our appointment, had our documents for OVER ONE MONTH prior to April 15th and was NOT prepared when we came into the office to finalize and sign our return on APRIL 18th. I have sent several email with PLEASE ACKNOWLEDGE this email in BOLD to no avail. No callbacks, no answers but a myriad of concerns. The woman assigned to our file did not even know how to open multiple attachments on email sent to her, so when my husband and I came in to the office she insisted that we had not sent her documents; but of course I did she just didnt open them. When I asked where was the folder of documents that we left with her in March she said somewhere around here. At this point theres no way I want to continue working with her, someone else at the office needs to help us. At or scheduled appointment to sign she said, well this is not getting done today and I dont have time because my next appointment is here - EXTREMELY UNPROFESSIONAL!! Displease, frustrated, annoyed and feeling extremely vulnerable because your employee has all of my personal info and wont call back, reply to an email and did NOT complete our return in a timely fashion....so we know we owe GA and we are just accumulating interest because of her INCOMPETENCE.
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May 2022 by Karelle Batta
Made a huge error that could have cost us thousands of dollars liability to the IRS if we didn't catch it ourself. Hang up on us when we called to inform them of the error so we drove back to the office to get that fixed and filled an amendment. The service we received was not worth the $469 filling fee we were charge. We will Never use again
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April 2022 by Teresa Sanchez
The ladies that I spoke to were very respectful and very helpful to me I appreciate their service 100% And this is from the h&r block in locust Grove
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April 2022 by leslie gibbs
great service, friendly staff
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February 2022 by adan cortes
I think the fees are too high. It eas a simple taxes to file, plus the discount I got for come back was only $25.00 it could be more and then you charge $39.00 for a direct deposit into my account. So 25 discount but 39 for a bank fee.
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February 2022 by Sherre Cooper
The people at this office were efficient, down to earth and fast.
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June 2021 by darlenehmmnd
Dan at Locust Grove fast and efficient. I highly recommend.
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June 2021 by Ralph Johnson
2nd year in a row.
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April 2021 by Mara Pineiro
Mr. Dan was very friendly and kind but also very informative and walked me through everything and explained everything in great detail and made sure that everything was done correctly and made sure before i left that my information was submitted correctly. I truly had a wonderful experience with all the the staff and recommende coming her to file taxes.
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April 2021 by Kimberly Grimes
Great service!
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March 2021 by Sharon H.
We have used H&R Block for 27 years. Due to moving and our agent retiring the same year we moved we decided to find a Block closer to home. This is our third year using this H&R Block. Debbie at the front desk is always great! She makes sure she gets you the information needed as soon as she can. My tax professional, Ms.Patel was by far the best since we lost our lady due to retirement, in years. I have found my new agent. Let me hope she doesn't go anywhere.
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February 2021 by Robbie Martiny
They were very nice and helpful and made sure all information was correct.
