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March 2024 by Mahagany Jones
With an employee sitting at the counter!
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December 2023 by Diamond Lester
mr. Marquis was a definitely great help. He took care of all of my concerns. He has excellent customer service skills if there’s anyone within the Locust Grove area that needs assistance in any matter when it comes down to a AT&T, he’s definitely the guy to see.
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October 2023 by Amy Cooper
Tyler, the AT&T associate was awesome along with everyone else there. He greeted and helped me immediately when I entered the store. He checked my account for deals and offers to save me money as well as the deals the store was having. Tyler was able to help me pay off my current phone, then trade it in to get a new phone as well as leave with AirPod Pro's. The visit was great.
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October 2023 by Antonella Machuca
2nd time this store has not been helpful. Me and my mom walked in hoping to upgrade her current phone to a newer one and when we arrived no one welcomed us, just gave us a nasty look. We continued to look at the phones since the only associate in the store was helping someone else, a 2nd associate named tyler walked in and he proceeded to help us. Although tyler helped us and was very nice, the way he was explaining things would not make sense. He’d say one thing but when he asked his manager (the only other associate and one who didn’t welcome us in) about what he just explained to us, he’d say that wasn’t possible. After about an hour of trying to understand our options we left because we were told about 5 different options which none made sense of. Thank you tyler for all the help, wish your manager was nicer.
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October 2023 by Jessica Cochran
Crystal was great. She helped my grandma get set up and running with her new phone. She was super kind and super friendly to her.Could not Thank her enough for everything she done
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October 2023 by Frances Holcomb
Crystal is GREAT!! When you come to this store please ask for crystal! She is very efficient, kind and wonderful to help me and I deeply appreciate her! - Frances Holcomb
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September 2023 by Bonita Skillman
I have had past issues with AT&T. But Greg has made me a satisfied customer again. The knowledge, sincere desire to work with me was greatly appreciated..please recognize his dedication to customer service.
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August 2023 by Kristin Nicole
Crystal was an amazing customer service rep. She was very helpful and understanding of my situation that was going on. She helped me get my phone upgraded. Answered any questions I had about any phones and any products at all. Such as screen protectors, camera protectors and pop sockets. She was very informative and very helpful she made upgrading my phone so easy and stress free.
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August 2023 by Danny Patterson
This shocked me considering all of my previous experiences with AT&T. I received excellent service from Greg the store manager who took the time to stay on the phone with his company and get my issue resolved. Thank you Greg.
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August 2023 by Tykila Taylor
OMG!!! I cannot even begin to describe the nightmare I had when my phone was stolen!!! I went directly to AT&T to see what I could do before the thief could get into my accounts, etc. AT&T does not open until 10:00A.M. but the gentleman that was there must have sensed my panic and ask if I needed assistance. I explained the situation and he went above & beyond to help me. I asked his name because I was EXTREMELY grateful. Greg, was able to look at my account and I was able to retrieve my phone before any damage was done. THANK YOU SO MUCH GREG! I don't know what I would have done without you!! You were patient, kind, understanding and compassionate!! You most definitely deserve HERO of the day for me and I am eternallygrateful!!! If it wasn't for your help and fast thinking, the situation could have turned out REALLY terrible.
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August 2023 by Tish Clark
Great customer service!! Go see Greg he’s the BEST!!
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July 2023 by John Paggett
This store is amazing. Tyler is very helpful! He has good customer service skills and kept me occupied while the manager solved the issue with my account.
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July 2023 by Jennifer Sanchez
Unlike the other AT&T Store (Morrow) I went to a few days ago, I was greeted immediately upon entering despite the wait. Both reps yesterday and today were super helpful and at times professionally helped 2 people at the same time. Every step was explained and the only thing remaining to be seen if all the credits for multiple trade ins and new lines accurately reflect on our bill in 2-3 months. Will definitely be coming back to this AT&T for our future needs.
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July 2023 by Raymond Jones
TRUE PROFESSIONALS, THAT TAKE PRIDE BY MAKING SURE THAT ALL OF THE CUSTOMERS QUESTIONS AND THEIR OPTIONS ARE ANNSWERED IN A PROMPT AND PROFESSIONAL MANNER. I WANT TO ONCE AGAIN THANK CRYSTAL C FOR HER TIME AND EFFORTS. ????
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May 2023 by Luckycharlie Gaming
The staff is great I needed help switching my services to another carrier and with that said the staff there gave me A1 service