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August 2023 by Sarah D.
I wish I could give zero stars ‼‼‼The worst !!! The associates. Don't want to do their job and the managers are rude. I was in Walmart for over an hour waiting for someone to come help me and electronics no one ever came and when you ask people are bad they push you off on someone else the entire store is just A mess ! I will not be going back there‼‼‼
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July 2023 by Christine A.
Purchased a 4.5 cu ft, 42.9 inch tall Fridgidaire refrigerator online for pick up at Lithonia store. Picked it up last evening despite the pouring rain. Opened the box this afternoon and it contained a rusted, dented 36 inch tall Magic Chef refrigerator. We were too afraid to see what's inside so we did not bother opening. I called the store and was transferred to Manager - the woman who picked up said she is not the Manager and transferred me back to Online orders who then hung up on me. Lesson: do not bring home any item you have not inspected for this store.
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December 2022 by Atl Z.
I bought some crabs from walmart and finally got a chance to cook them. Unfortunately there wasn't no meat inside the crab legs. Very disappointed.
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November 2022 by L. Lynn W.
Horrible customer service. They have a customer service that does not open until 7am when the store opens at 6am. They representatives in Leadership position are not customer centric they worry about clocking in and providing the worst customer service. There is no signage to clarify for customers. No information on the website
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May 2022 by black c.
For some reason I feel that this Walmart offers me the maximum privacy so I go to this one but I keep getting assaulted at this one while the one on Farrington is extremely safe for me. Last night a four year old walked up to me and punched the crap out of me while I had my back turned looking at flu medication.Her mother apologized but that was really mean. This will be the third of such minding my own business incidents that have happened to me there. Otherwise it's a Walmart
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May 2021 by Lavelle Riley
Don't know much about photo dept..If like the rest of store find it yourself..
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March 2021 by Deon C.
The guys that work at the curbside pick up are liars ... they are telling people they have to go inside to pick up their orders when the email clearly says go around to the curb side and you items will be delivered to their car. They need to hire a better staff who actually wants to get paid to work !!!
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January 2021 by Tricia S.
Please dont ever order delivery from this location. They are horrible, this is the second time they have not delivered my groceries . They are lazy and very incompetent. They all need to be fired!!!!!!!!
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November 2020 by Janiya J.
They never delivered my grocery order at the right time and i had to cancel one order due to them not finding anybody to deliver it. I didn't receive a call or email that this was happening. I had to contact customer service to find out what happened because they never answer the phone. I reordered my items to come early in the morning. An order came but it wasn't even MY order it was somebody else's. So i had to send it back. After that My ordered still said preparing when it was so called "delivered". I didn't receive a tracking status or anything. My groceries had not be delivered to my address. This is the last time i will ever order from this store. I worked in grocery pickup a year ago and it was always organized. This a such a disappointment and a waste.
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August 2020 by Tanya B.
I have a lot of Walmart selections to shop at Walmart's are everywhere but what makes a Walmart different is customer service. I only shop at this location as a last resort. I can never get assistance when needed they have the spray paint locked down with a sign to ask for assistance but guess what nobody around surprise surprise. Then when it's time to check out the lines are ridiculous. Only 2 check out lanes available this is unacceptable! I shouldn't have to wait almost an hour to check out unbelievable... If you shop at this location prepare yourself for possibly experiencing empty shelves, no assistance, and long waits to check out.
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January 2020 by Douglas B.
This store is always under stocked, under staffed, and customer service is terrible. Management is almost, always unavailable and never visible in the store. This store has a lack of variety for merchandise and groceries, compared to other Walmart stores.
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November 2019 by Denise and Verdant
In a rush, things rang up higher than labeled, long lines.
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October 2019 by Lakaiya Hill
The mechines are always down...photo center is forever close...no one ever wants to help you
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October 2019 by Asia E.
The best part about this location is the convenience to my home. The produce and bakery section has a wide variety which I'm thankful for. In typical Walmart fashion there is usually long lines at this location and they have 4 self check out with only two working!
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July 2019 by Lynn W.
Literally eek methinks not! I don't know what's happening to the neighborhood I live in but it's so depressing it makes me want to die that I live here. I am not a big box shopper. I prefer a grocery store with just groceries but after going in the local Kroger and seeing them sell black meat literally rotten. I had to get my barbecue sauce from this walmart Publix was $3 for what is normally a $1. So I decided to pick up some paper towels when I opened the product they were crunchy and had a pubic hair on them. I almost threw up. So the next day I returned them or attempted to. The cashier said you have no receipt. I said no I want to exchange she said okay and did not go through the gift card process a refund = nothing. So I walked back to the paper towels and observed that every last paper towel was coming off the roll and was crunchy. WTH? I have heard of flood cars but not flood paper towels which is my only explanation for why every last product of paper towels were in that condition. My body had that sick depressed feeling of this is your neighborhood selling crunchy paper towels. Why? I went back up with one since I did not bring a receipt. The cashier scanned the product I brought in and I kid you not balled up the exchange receipt and refused to give it to me. The workers in this neighborhood lie so I had a scene asking for a receipt even a note saying I did an exchange. The cashier said u came in without a receipt you don't get one back. I also came in with a product and that was not acknowledged by failing to give me an exchange receipt I called the customer service line. They said they can do what they want. There is no exchange policy posted like I used to see in all Walmart's. This is an odd Walmart that does what they want to do. Do Not Shop Here. It is s*** and they refuse to give receipts. You shop at your own risk to health and jail if they are refusing exchange acknowledgements. I think a wigger and a black man manage both Kroger and Walmart in this neighborhood. It's awful! They must spend there time in the back room doing other things not managing.