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March 2024 by Crystal jones
Worst customer service. When they do answer the phone is so rude and then you get transferred around and never get to talk to anyone. FIND A NEW JOB IF YOU DONT LIKE WHAT YOU DO.
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February 2024 by R Taylor
Needs new management ASAP! Not customer focused - staff is not helpful - horrible aroma in carpet that you can smell while shopping.
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February 2024 by Jen Baby
Worst service ever. They so rude hold on phone for 30 minutes then they pick up and hang up on you. Will be moving my meds to another pharmacy
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February 2024 by Asia Smalls
Customer service is terrible
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November 2023 by Jessica Kinsey
We are traveling our of state my dgt had to get oral antibiotics and I was told they received a script. My family and I which consists of 2 toddlers waited over an hour and put us 3 hours behind schedule. It took them over an hour to determine that they were out of stock of a certain medication. Took them a few minutes to fill the new prescription, so they wasted all our time and were completely unprofessional. Would never recommend going back here again.
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November 2023 by Victoria Hunt
Absolutely worse pharmacy I have ever been too. It took me 3 visits to fill a single prescription. The wait time over the phone is between 30 mintues to 1 hour only for them to answer the phone and tell you to hold on again. The staff is completely clueless about their patients medications, p rescriptios, and the pharmactists are rude and lack luster. Thank twice before starting services here. ??♀️?
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November 2023 by Kyle Kinsey
The do not even deserve a 1 star review. Terrible customer service and ignorance all around at the pharmacy. Waited over an hour for an antibiotics then finally asked what was going on and they said sorry but they don't have it. The pharmacist and pharmacy staff should look for iffrent jobs where they don't have to interact with any people. Very unprofessional.
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September 2023 by Steff
I just want to say thank you to Jameal for the excellent costumer service in the photo department.
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May 2023 by Geannetta B.
The WORST! Bought a bottle of Tide on sale for $10.99 and it rang up $11.49. Even though it was THEIR ERROR, I had to wait an HOUR before they could correct the error and give me my change. Welcome to the new Era of cheating customers out of their money by frustrating them to death. The "manager" on shift rang me up and was dismissive to the error and made no effort to apologize or correct the problem. I had to call the corporate office to get them to even try. When I got my money, there was no apology or communication at all.
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May 2023 by Coleine Prudence
The staff needs customer service training, in particularly pharmacy staff. The manager on duty daytime 5/9/23 offers no customer satisfaction. They all seem to not like their jobs. This is the only Walgreens we've had problems with. I would rather travel miles than set foot in there again.
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March 2023 by Est Davey
They stop doing paper cash for cash app at a certain time because they don’t want to count money someone need to stop this it’s very inconvenient for emergency stuff
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February 2023 by Empress Nissaba
This Walgreens is a horrible representation of the chain. Their customer service sucks. The cashier Tameka with the finger waves and her assistant manager, I didn't get her name are extremely rude. The assistant manager raised her voice at me when I was being very cordial towards her. I hope corporate reads these reviews and gives them a refresher course on customer service because they seriously don't have any here. It's sad that I can no longer shop at my local Walgreens but a few extra minutes of driving gets me to the Panola rd location where they value their customers.
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December 2022 by Ruth Mchaney
I always get my prescriptions at Walgreens. I love the pharmacist and the employees. They are always so kind. Sometimes there is a wait. But in order to get good service sometimes you do have to wait.
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October 2022 by Her Cali
Poor customer Service rude nasty attitudes. Would not recommend this pharmacy especially if your sick and trying to get your medication.
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September 2022 by Danette Parks
I love the pharmacist. She use to be on South Harrison. Tall lady maybe African or Jamaica. Always pleasant with me and always have my meds available . Very helpful