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March 2024 by DeAriel Jones
Shoutout to Nard and Nakiya for their excellent customer service!!!
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March 2024 by Stefan Johnson
Super professional and super kind. Dog friendly staff explained everything very clearly and made it easy for me to understand all their services. Definitely will be back in a couple thousand miles for the next oil change.
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March 2024 by Denryc Hill
The crew did good work and the service was great. I would definitely recommend.
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March 2024 by Charles Ragans
The experience was great and didn't take a long time to finish.
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March 2024 by Keya Lenard
I couldn't even get service there because they open at 8:00. It is now 9:12. And they excuse was they cleaning up the shop and it will take 20 to 30 minutes. I waited 20 minutes and when I see that they was still turning people away and saying the same thing. I just went ahead and went to another shop.
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March 2024 by Tiffany Hsia
Great, professional service!
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March 2024 by Anyl8ter Collection
terrible place to receive service from. I waited almost an hour for an oil change only for them to try to service the vehicle next to me first after I mentioned that I have been waiting there before anyone else that they were trying to service. They didn’t got an attitude with me and asked if I was going to allow them to talk. No I’m going to go elsewhere and take my business elsewhere and also leave this review as well as reach out to corporate. unacceptable when you advertise oil changes and under 10 minutes.
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January 2024 by T R.
I just left from this location and Cyndi is quite literally the best! I went to a different location where my skid plate was ruined and I had to file a claim, the manager of this location did not order my plate in October and in January told me to come to this location - essentially making his problem Cyndi’s problem. She took care of me and then some! The most professional and kindest manager I’ve dealt with throughout this entire 3 month ordeal. I normally come here and went somewhere else to have allll this happen. Never again! Even the staff here is friendlier. 5 stars!
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November 2023 by Juanita Bullard
It was very good. The people were very nice, they tell you everything. Made me feel so comfortable. I will always go to them. They even gave me suggestions about things they didn't even do, and I have only been here for 6 months. I really thank them for that.
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November 2023 by Delores Alphabet
Gage was an excellent service person and answered all my questions. The service was fast and efficient. However, I have not received my receipt that was to be emailed.
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November 2023 by Javana Hartage
The manager Cyndi at this location has to be new. She is completely and utterly rude! She has no since of the word customer service. I have be coming to this location for over a year and the last 2x the company doesn’t have filter or proper oil. Instead of Cyndi addressing the issue she decided to be condescending towards me. I asked for corporates number and she refused to give it to me. Initially she wouldn’t even come over to speak to me about it. Loyal customer lost at her expense.
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September 2023 by Melvena J.
never go to valvoline on panola rd off twentythey will mess up your car where as you'll need an engine. I truly experienced this nightmare. unfortunately it took them two months to repair my van customer service was horrible ; when my car was finally fixed i've had nothing but trouble since
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September 2023 by Gabby Figueroa
Very professional, kind, and nice. Had me out the door in a timely manner. I'll definitely be coming here for my next oil change and would definitely recommend it. Thx guys! :3
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September 2023 by Sabrinia W.
The wait time here is always extremely to long an oil change should be in and out. These people here do to much talking and joking. It should not take 45mins to 1 hour in line and then 45-mins to an hour for the service that is ridiculous..Please do better..
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August 2023 by Latoya Robinson
Mikayla was very professional and thoughtful and kind and it made a huge difference to hear her explain to the to me prices and she even send a coupon.Service: Oil change
