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March 2024 by Sunflower Foodie
The level of service at this post office is extremely disappointing. Despite submitting a change of address three weeks ago, I have not received any mail for weeks. It is frustrating to see that I can track the mail being delivered to me through informed delivery, yet the post office cannot provide any answers or establish communication with their own carrier. If possible, I would recommend considering an alternative post office.
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March 2024 by KRAZY4NUTS
SAD JUST SAD... Today around 9-10 am 3/18/24 The 2 ladies in the front Desk look tired. I was helping my mom get her passport. NO SERVICE WITH A SMILE. The lady with the glasses was helpful. But the other lady was looking like she didn't want to be bothered or come to work she looked pissed off. The lady with the glasses was helpful. I left an Went to another POST OFFICE. If they dont look helpful go to another Post Offic DO NOT GO HERE. I was told they do everything here for passport but their attitude an the way they talk is unprofessional
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March 2024 by Marcus Martin
I moved here 3 months ago from NC and they still don’t have my mailbox key..The staff is very un professional..I’ve never had this type of experience at a post office in my Life..after reading the reviews I definitely understand the situation…They need to shut this post office down!!
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March 2024 by Stephen Fisher
I mailed letters from there mail box 30 days ago has not arrived at perspective location, these people have no idea what happened to the letters!
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March 2024 by Kiki Kiwi
I applied for my passport 3 weeks ago and they have yet to send it off, nobody answers the phone. I was told that my application should have been received within 10 days. Now I have to request lost mail and a refund just to apply somewhere else and I was supposed to be traveling next month. DO NOT GO HERE FOR PASSPORTS!!!Update it’s now week 4 and my application still has not been sent, I went up there to see why and the lady told me she don’t know why mine hadn’t made it yet because everyone else she did that day applications had made to the agency, now I’m getting the feeling my application was separated from the others. She did not provide me a tracking number and they do not answer the phone. Idk how this place is still in business with a bunch of lazy unprofessional workers smh at this point I’m just gonna apply for lost mail cause this is ridiculous… I encourage you all to call customer support and complain about this location
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March 2024 by Jeia's Jewelry
Always an issue with this location. Missing mail. My replacement license was mailed out 3 times and I have yet to receive it. Cannot get anyone on the phone either. just ridiculous!!!
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February 2024 by Carolina Egüez
They have great service. Be patient one another.
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February 2024 by Christine Bryant
This post office would not deliver my package..said a dog was there. I requested a redeliver on next date and was waiting at mailbox. Young female carrier passed me by and did not deliver packages for 2nd time. Monday is a holiday. Being trying to get package since Thursday. 6 days is ridiculous! WORST POST OFFICE EVER!
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February 2024 by Tiffany Wyche
My package was forwarded, and I did not put in a forward request or change of address. I went to the post office after calling the customer service call center to correct the issue and filled out a compliant form. The supervisor Leonard called once and left a vm advising that he was going to correct the issue. Two days later, I got a notification that my package was returned to the sender after I called 5 times and spoke to different agents, and no one told me that the issue was related to the address the post office had on file for me. Keep in mind that I have received several packages since Oct when I moved from USPS, UPS, and Amazon without issue. Why now is there an issue with my address when I've received mail to that very address for months without fail. This is deceptive practices and lack of training on all associates involved. Shut this place down they are a hindrance to the community.
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January 2024 by Shan TheCEO
I’ve never had a post office withhold mail for no reason . Then accuse someone of lying about mail they paid for! I’m not saying they steal mail but they need to be investigated from the inside out! I pray I can get my mail but doesn’t seem hopeful with this location.
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January 2024 by Oc HINES
They would not deliver packages to my door and required me to come pickup from the office. When i went into this post office the clerk accused me of lying about my address and said my mail was being forwarded. I had received letters but the packages wont fit in a mailbox. I can not get a refund because packages appear to be waiting for pickup but I'm almost sure they've stolen them. It was birthday gifts for my son thermal underwear, socks, sweaters and a birthday card. I will update if i receive my packages but i know there's a postman with new draws.- UPDATE I got my stuff a week after i went to the office to pick it up and it arrived on the 4th (today is the 18th). My packages were in a mail crate im sure the same one the lady refused to give me before. Thanks USPS
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December 2023 by Monica xoxo
The staff was friendly and the lines moved quickly
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December 2023 by Deborah Gibson
Already
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December 2023 by Ashlii A.
Just all around incompetence.
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October 2023 by Samantha
This is the worst post office that I have ever dealt with. I have lived many places working as a travel nurse and this post office is by far the worst. Many occasions I have not received my packages. It will say delivered to mailbox and I receive nothing. I personally think someone is stealing these items. If it’s expensive clothing or perfume, I never receive it and I have filed a complaint like five times to the USPS. There needs to be an adjustment to the staff and the way things are handled, or just completely shut down. The customer service is ridiculous.
