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March 2024 by Melvin Little (Progressive Global)
Great service.. you will not be disappointed
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February 2024 by Tina Woods
Fe was phenomenal she went above and beyond to assist me and my fiancé with transferring data from his old phone to his new phone. She has a great personality even though she was very busy with customers she made us feel like we were here first priority. I will definitely be back to this tmobile just because the customer service we received.
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February 2024 by Estrell Young III
Wasn't quick but it was efficient and employees were very competent.
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February 2024 by Floyd Queen
Went to ask questions about screen protection didn’t have any of the old ones but come to find out I had one with zagg FE, took her time instead of saying No, she actually found away to say yes! I RECOMMEND FE
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February 2024 by Barbara Sherman
So as soon as I entered the store I was greeted. I was assisted by FE and she was very informative and helpful. I will for sure be back to this location. It felt like being around family. Thanks again FE!!
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February 2024 by Charlotte Caldwell
This is my main store due to the patient mrs.Fe has everytime, she set up my home internet this time and so much more in the past beatiful soul i must say!
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February 2024 by 1 Silver
TEVIN was my service rep. He was SO patient with me, a great sign of customer service. He transfered my government phone, not the usual process to my Pixal phone. . he put my screen the way I like it! He changed my method of auto pay. He really deserves 10 stars. He treated me with respect!
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February 2024 by Rose Riley
I needed help with an 5G Gateway. The rep by the name of Fe went out of her way to help me. She was so kind about coming to my home to assist me with it. If all you employees were this kind TMobile would be the number 1 cell phone service company. Fe I want you to know that you're the Best!!!
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February 2024 by andrew williams
Great service very friendly person that helped me out I have no issues at this moment and time I will be going back
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February 2024 by dorothy smith
FE WAS VERY HELPFUL ALONG WITH THE ASSISTANT STORE MANAGER TYNIAH AHE WAS VERY PATIENT AND I WILL DEFINITELY BE REFERRING ALL MY FRIENDS!!!
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February 2024 by Valerie Cameron
I am a new T Mobile customer and retail manager Renada took care of my boss, myself and the other associates with his company. She provided each of us individual attention to our needs, answered our questions as we swapped out our older iPhones for the new iPhone 15. I will continue to bring our associates to her store location. All of her associates were well mannered and informative. Excellent customer service and professionalism Renada and team! I'll be back with my associates!
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February 2024 by karen espinoza
Fe was an amazing help , she made sure I had all taken care of with all my questions and concerns answered. I would most definitely recommend her help always
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February 2024 by jerrodus frazier
Very very very informative and thorough.
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January 2024 by Karen Thurman
I would like to take the time to thank the staff at the Tmobile Stonecrest location for their awesome customer service today. Miss Keamber was very patient and knowledgeable. Thanks again for taking the time to show me how to work all my devices before I left the store. Please keep up the good work and I will definitely refer others to this location.
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January 2024 by Gregory Afflick
Fe N Tevin did a wonderful job of helping me with my returns and I would recommend them for a customer service award
