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July 2024 by Honey Smith
The service here is AWFUL down to the customer service ! I had to come into this salon twice for a repair within a 4 day period. When I called for a partial refund not even a full refund I was denied and offered to repair the nails and feet for a 3rd time. Which is INSANE! Please do not patronize this business . They lack customer service and quality work. A waste of $140.00.
Requested style: They lack attention to detail and very unprofessional
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June 2024 by Ronnae K.
if I could give this place a 0 star I would I came in with acrylic toe nails I wanted to see if I could get a fill in and they said no because they where lifting which was understandable so since my natural toe nails were already long I was fine without getting tips once they started taking the acrylic off oh there was a problem and they cut my natural nail and they ending up have to fill my nail way shorter then what I ask for and the manger told me i should have said that when I first came in which I did I told the lady this is to short and she told me will if you want them long you will have to pay which is crazy because they messed them up then she goes on to say well you can pay now since you can't make up your mind the manger is nasty and rude and I will never come back here horrible way to start my birthday experience unsatisfied and crying
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May 2024 by Shabria Davis-Mosley
My Fiancé and I visited this nail shop for 2 pedicures and although his experience went well, Mine did not go the same. The gentleman that provided my service was not attentive and was distracted by his co-workers. He was also very fidgety and rushed his work. Additionally he was very and I do mean VERY heavy handed in his work. Upon removing dead skin from the surfaces of my toes he picked hard enough and made me bleed. I will not be coming back to this salon because the staff is very rude and the owner acted as if everything was just “Fine.” She additionally tried to pacify me by saying I didn’t have to pay for the service, However once he made me bleed I left the chair. So I would not have paid for a service that wasn’t completed in the first place. Please save your money and go somewhere that will take their time on your service and value you as a customer.
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May 2024 by Kassandra Benjamin
I’ve been coming to Laura Nails for about a year and a half on and off now. Laura does the best nails HOWEVER i’ve noticed when shes not around some of her nail techs are unprofessional, rude, and impatient.
One nail tech in particular (I didnt get her name but she wears red glasses, super short, and has blue bluetooth headphones) was doing my nails. She kept getting upset because i was unsure what shade of purple i wanted. She kept saying “You sure you sure you sure” over and over in a rude mocking way.
Then gets upset with me because lint got on one of my nails when she should of had me wash and dry my nails before polishing… she yells at me saying “Mam come on now; you keep moving ur hand to check ur phone get off your phone”. EXCUSE ME? I always come and pay over $130 dollars to get my nails done every 2 weeks and this is how i get treated? Then she doesnt even file or polish my nails correctly? Come on
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April 2024 by A K
Thank u jenny!!!
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March 2024 by Chaquel Fedee
Alex is my go to guy!!! He gets me right everytime.
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March 2024 by tae Ki
Cindy was the nastiest more rude person I have ever encountered here I have been coming to this location for many many years with nothing but pleasant experiences . I will never come back now . You need to treat ppl nicer you should be ashamed for being so rude .
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February 2024 by Amber Banks
Every time I come in here everyone is so nice… Very clean and Organized…. Love the whole team…
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January 2024 by Jasmine brittany
Wonderful atmosphere, very pleasant . Very refreshing drinks to choose from while you wait even has a slushy machine. Team is very professional and kind, welcoming. If you want a pedi and manicure for a good price this is it
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December 2023 by Valencia Wallace
I've been going here for over 10 years...great service and great customer service
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December 2023 by Browsovabros Nikko
Love hate relationship with this business because they do great nails but they treat me like trash. This is my 3rd time coming and I’ve had a negative experience every time, didn’t write the first review cause I thought maybe it’s me…NO. I am currently sitting in the chair waiting to be served when I got here at 9:58 before opening hours, I waited for some employees to come into work and I have yet to be assisted. Like I said they do really good nails , go to them if you’re ok with have toxic / abusive business relationship. I honestly can’t take it anymore, beside I feel like they include their $5 tip to bill.
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December 2023 by Morgan W
It's hard to find a solid nail salon that really gets into them crevices and scrubs your toes good! This place is fantastic. I got the Jelly Pedicure and couldn't be more pleased. I drove all the way from the Southside to come here at the recommendation of my sister and I don't regret it!
Thank you so much! ❤️ ?
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October 2023 by Mari Valen
Great service, they offered me water. And so far here are the best prices I’ve found.Services: Acrylic nails
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August 2023 by Jorii K.
Extremely poor customer service. I wouldn't have left 1 star if I didn't have to in order to post this review. They tried to charge me for a service I never asked for and were very rude although I was not being rude to them. This place is not quality.
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August 2023 by Nicolle Manley
My go to nail shop. Very professional
