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June 2023 by Marquesha Pierce
They have great customer service, even the Spa chair was great. I went in on Friday @3pm, didn’t leave until 5:30. I was so irritated, I asked for a manicure and pedicure, he cut my cuticles up. I have gel nails and by Saturday the gel polish was peeling off. My hands look horrible. I spent $65 smh waste of money
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May 2023 by L L
I should have read the reviews before coming here...But EVERYTHING is a lesson learned.Went there today to get my daughter's nails done for her 8th grade dance.I have positive and negative feedback:Positive: the nail technician was thorough and friendly. She made sure that the length and shape were exactly what my daughter wanted it to be.Negative: it took a while to sit in the chair. Not a lot of staff members. The design on my daughter's nails looks TERRIBLE!!! It looks like a 6 year old did it. I wish the nail tech was honest and said that she didn't know how to or wasn't comfortable with designs. You can clearly tell she isn't!! She continued to ask my daughter if it was pretty and if she liked it. Of course she said yes, but she's 13... She's just happy to be pampered!! I didn't want to cause a scene because one, it wasn't about me, two because two other ladies had already done that (that's another story), and three I felt that doing a review was more effective than getting my blood pressure high.Bottom line: I will NEVER visit this place again, even though it's close to my house. I DO NOT recommend this place, AT ALL!!!Services: Acrylic nails
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May 2023 by Ve Fran
My daughter took me to Hollywood Nails as a birthday present. The massage chair was broken. It made a loud noise so i had to turn it off taking away from the pedicure experience. I think they should of suggested I move to another chair. So they need to improve customer service. The technician did a good job with the pedicure, really nice.
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April 2023 by Sonya Knight
I did SnS nails. They were horrible. They were not smoothed ou,t and they were not the sam length. They should close.Service: Sculpted nails
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March 2023 by Trellis Goode
First time patron: Waited 20+ minutes. There were only 4 techs working. Asked for pedi with gel and mani with French manicure, (no gel polish). The tech did not use a foot file, or callus remover, just a pumice sponge. For my natural nail mani, he did not clean under my nails and my nails were jagged and uneven. Despite me saying several times I wanted a French manicure. After he put clear polish on he said he would get back to me, then started on another customer's pedi. They were losing business telling walk-ins of a 20-40minute wait. After about 15 mins I asked if he was going to finish my mani and he asked if I wanted "spray" and said he was done. When I reminded him of my several requests for a French manicure he said he misunderstood and thought I only wanted clear. SIR WHAT IS YOUR DEFINITION OF A FRENCH MANICURE? The owner/manager said they could add polish, but at this point, I had things to do and had already been there since 10:10 am, it was after 12noon. Needless to say, I will not be returning.
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February 2023 by Amanda Carr
New in town was trying to find a new nail home however this place is not it They were very rude. Walked in and was even in there for 5 seconds b4 them and their apparently regular customers glared us with hateful eye as if me and my mom were broke bums. Was told it was a 2 hr wait mind you they only had 3 customers that were in the middle of service so I don't understand how its was still a 2 hr wait
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October 2022 by Mia W
I got my nails done here instead of my usual place because of the such high reviews and I’m so disappointed. My nails are sloppy and I was overcharged for the work done. Wont be returning. The nail tech was sweet.Service: Nail designs
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October 2022 by Casey J
The internet states closing is at 8pm. I walk in at 6:15pm and was informed they were closed. All while two women were getting their feet done and lights in the window were still on. Please update your hours of operations. This was a waste of time and gas. Two stars b/c the woman was pleasant prior to turning me away.
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June 2022 by Lia Latta
They were nice; I walked in and had a long wait, however, the outcome was great. They don't take appointments. I'd probably go back and wait for the service? my nails are awesome!!???Services: Nail art
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June 2022 by DòmDóm S.
I am currently STILL sitting in the salon after an hour and a half when I was told that it was a ten minute wait 90 minutes ago! They are rude and it will definitely be my 1st and last time here!
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May 2022 by Alexander Chef
Walked in with no appointment because when I called on the phone they told me to come on in, no wait. I get there for a fill in only and they tell me it’s going to be a 45 minute wait. I walk around to a few stores in the plaza and drop my shopping back off at my car and came back inside. I repeated to another employee that I was waiting for a fill in. There are at least 8-9 employees sitting in pedi chairs and a few just walking around, I wait another ten minutes and then when I get up and grab my keys to walk out out one lady tries to ask me, “do you want…” and the door shut. Waste of time. It’s a Friday afternoon in a nail salon and you get treated like there’s a line out of the door, there was only one lady getting her nails serviced… and they don’t see you until you’re trying to walk out of the door. These people are not in the nail or customer service business. I will never see myself spending my money where I am not valued.
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April 2022 by Franca Tweedy
Prices were a little high to me but I don't normally get my nails done professionally so maybe their prices are consistent with the market rate. Customer service was great. My nail technician was Dan and he was very friendly, professional and prompt. I will return to this location though probably only for special occasions.
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April 2022 by Jai Braxton
I got my pedi done once and they did a "decent" job after several bad experiences since relocating to Ga but they are not very accommodating. I tried to return but they would not schedule an appt. I called and they said "maybe you can come in 30 minutes" but no appt. When I arrived 10 minutes later they told me I'd have to wait at least an hour and a half. If you have an open schedule this may work for you.
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February 2022 by Patience Torphy
Great experience on my first visit. The salon is very clean and looks really pretty with all the floral decor. My acrylic nails looked perfect and lasted me very well, 3 weeks plus today and none of the nails broke or lifted. I would definitely be back and recommended to all my friends.
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February 2022 by Shyann Kerluke
A really great experience as soon as I walked through the door, very welcoming and friendly. Had nail extensions done here today, they were so professional and lovely, and the end result is beautiful! Really cheap compared to other services and brilliant quality. I will definitely be returning!
