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March 2024 by Danny S4E
Had the shoes I was looking for when no other store did
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February 2024 by Calvin
I absolutely had the worst experience ever with this store. I want to specific about what I say and who I am referring too. The young lady with the dreads and piercings in her nose is the worst employee that DTLR has ever employed. I had 2 pair of shoes and 2 outfits that I was going to purchase which totaled up around to be $500 plus. Her attitude made me walk out and spend my money some where else. She definitely needs to be FIRED.
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December 2023 by TheRealChelsea
Terrible experience slow service unprofessional manager STAY AWAY FROM THIS STORE. Waited 25 minutes for a shoe pickup today bad attitude from manager pink hair
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April 2023 by Stepping Out With Stephanie
Today was an awful experience. I normally go here and the sales guys are amazing with me and my daughter. Today I went in and they were both off. I sat for over five mins waiting for assistance in the back while the manager Kenly joked and talked personally with customers at the front. I finally walker over and asked if she could help me with a shoe. I told her the guy had held them in back. She frownd and said who and why. I was not sure why this was her response but she seemed to be In disbelief. I said well it's fine can I just have them in a size 7. She said yeah but you can put them back. She was walking behind me with the shoe and said again you can put this back. Her tone was nasty and I told her I don't work here you can. She said well if you can't listen I can't help nobody that can't listen. This young girl was so rude. I asked for her manager and she said I am the manager. I was shocked at her behavior. As I was standing at the register she yelled to someone she need you. Her and another young lady with Brite red hair continued loud talking. I was helped by another manager and she was very nice and helpful. This was the worse experience. I purchased two pair of sneakers and left. I hope she receives better training before she get hurt. Times are different and I hate to say if I wasn't a kind loving person things may have ended very different..I was having a great day until I came into that store.
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February 2022 by Remy Redd (LionZDen)
The customer service at DTLR at the mall in Lithonia was exceptional. Iyana B. was very helpful and extremely patient with us. She’s being led by an amazing manager as well Jaidon Muhammad. We stopped at multiple stores but because of those two we chose to shop with them. They both made shopping with them a good experience
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August 2021 by Fatima Lee
I stopped in the store on 07-28-2021 at 7:30pm and found a shoe that I’ve been looking for for a while. To make matters even better it Displayed on sale for $49.00 In my size??……..But when they rang up the shoe it came up as 89.99 and they did NOT honor the displayed price??.
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March 2020 by jesse jay
Great service
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February 2020 by Joni LaTrese
Very unprofessional staff!!
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December 2019 by David Walker
Do not go here for big Jordan releases. This last one for the "BRED" 11 was handled horribly. DTLR had people standing waiting outside, opened later than they said they would, and thus caused pandemonium. Jordan has had a big release in December every year since 2011, you would think stores would know how to handle something like that by now.
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December 2019 by LaKeisha Rankins
Good service
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October 2019 by Jarvis Preston
We n dis bih
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September 2019 by sidney chase
Very nice people cool
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August 2019 by Moneisha Jones
Cashier was very helpful and friendly. Thanks for the customer service excellence.
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July 2019 by Christopher Williams
Located at Stonecrest Mall, DTLR has some of the hottest shoes at great prices. I like to get my son a matching pair of shoes and they always have a pair for the both of us.
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March 2019 by Dooley Williams
A-1 since Day 1 and they winning 💯
