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October 2023 by Cynthia Campbell
The car wash I received was just okay. I had to ask them to clean a certain area while I was checking my vehicle. There were other areas I noticed that had been untouched. But, I just left it as is after asking for the initial area to be cleaned. I probably won't be getting this service again.
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September 2023 by Shoshanna Yisrael
Great car Care center, this location takes care of all of my cleaning needs for my automobile to run smoothly
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May 2023 by Alfredo Reyes
They cheat to customers, I went there to change my oil and they just added oil, they didn’t replace the oil filter, the receptionist it’s a nice lady she told me to go back and they will replace it, but the was so wrong. And also the place smells like weed, very unprofessional, I’m not going back there for sure.
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April 2023 by Toyce Thomas
Went in for and oil change the sign outside the business says $32.99 got there around 8:55 because opening says 9:00 know one showed up til 9:30 to find out the oil change price was $53.99 this is my second time getting my oil change at this establishment with the same 32.99 sign outside & each time i get told the owner is ordering a new sign that sign is old ok even if that's the case the sign is still out there saying 32.99& good customer service is to honor what's advertised moral of the story is don't advertised to bring business in if you're not going to honor it take the sign down that's why so many black business fail they false advertised & take advantage of their own people i would not recommend this place to anyone looking to get and oil change
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April 2023 by Yuvette H.
Mr.Dae service was great! Thank you
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March 2023 by Jannell Harris
They charged me for a service that they did not give me. Please stay and make sure you watch them do what you're in there to have done!
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March 2023 by Lydell W.
Stopped here by chance. Got in quick but then they worked slowly between me and a couple other cars. Too many people standing around chatting like we are in a back ally. Cursing language fir days. Non professional at the highest. Took forever. Will never go back or recommend.
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January 2023 by Marsha M
I just brought a new Tesla, and wanted a hand wash for my new baby! When I tell you, Cartopia came through! First of all a large establishment and I was pleasantly surprised. I liked the fact there’s a spacious lounge to wait, in comfy chairs, so I was able to watch the World Cup. When my car was brought to the front and I was told it was ready I was greeted with a smile by car wash tech Michael. When I tell you he had a pearly white smile, and showed me the car. Wow I was impressed, the body of my carwash was shining red! and my tires OMGshiny black, it looked like they put new tires and rims on my Tessi. I was expecting my car to look but not that good as its new already, but the detailed clean made it way better. I must admit I usually get the regular car washes but with my Tessi it will be hand wash only. Also at the end of my car wash I got to select some free smell goods for my car, I chose Strawberry, so my car was smelly so sweat. Yeah. Shout out to Chris as we was the main tech that also washed my car. Cartopia staff are the sweetest!Services: Auto interior vacuuming
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December 2022 by lena Chambers
The "Suppose to Be" Manager today Sat. Dec. 3rd 2022 did an oil change and told me to pull up behind a truck, then I watch someone come up after I arrived, and he service their oil change before me, when I arrived before them!When he finally got to me, I saw he was trying to do two oil changes at the same time, making me wait longer. When I brought to his attention that he serviced a car that arrived after me before me and I need to go, he started to cuss under his breathe because I was asking to complete my oil change quicker.He didn't give me a sticker letting me know my next time for an oil change nor did he reset my car meter to let me know next time for an oil change. When I noticed he didn't, I asked if he could and again attitude.When he was resetting my car I told him I been coming to that location for many years for my oil change and he cut me off saying "Just because you're having a bad day you shouldn't be miserable to others, its just me today" I replied "You service someone that arrived after me and you haven't apologize for it" his reply "And I'm not" Before I arrived there I finished a client's braids and they were very happy with my work. My impatience was due to see this "Suppose To Be" Manager doing someone else oil change that arrived after me and He SAW that person arrive after me because he told me to pull behind a truck so the other person could pull up behind a car at the next door.Very bad customer service. I been going there since 2005 when oil changes there was $20 and to know earlier I was bragging to my braid client how long I been going to that location for oil changes. They loss a loyal customer today. All he had to say was "I'm sorry I serviced that customer that arrived after you, before you. Let me get your oil change done ASAP so you can continue on with your day"Customer Service goes a long way...
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November 2022 by K. Pope
They do car washes, oil changes and car rental. This review is only regarding the car rental. I was rented a vehicle that broke down. The owner wasn't very interested in talking to me or offering a refund. I had to go through my credit card company.
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October 2022 by Kiara B.
I went to get an oil change on my 2011 Ford. I sat in the car for about 10 minutes waiting on someone to come assist as they said they couldn't find the workers. Once one came to the car I got out to ask how much it would be while the worker popped my hood. Once they told me $65 I said I'd go somewhere else. Just seemed too expensive as I've never paid over $45 for an oil change. I got back into my car and it reeked of gasoline. I told the worker and he said he didn't smell anything. Everyone else smelled gas before they even got close to the car yet the man said he didn't give a f*ck and I can leave. I asked to speak with management. No one was around. They offered me to comeback and get a discount on the oil change but I'd never step foot in this place again.
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October 2022 by Eghosa Obasogie
I have come to this place 4 times for a oil change with the same vehicle and have paid a different price every time. The oil change is $68.99 today for synthetic blend but will be $65 tomorrow if I ask someone else. The drive thru quick service over was my reason for returning but this will be the last time. Told the owner he said he fired the guy that was doing that but I’m literally looking right at him.
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July 2022 by edna ross
Not a great wash or cleaning..been there before, very disappointed!
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May 2022 by O G.
Went in for a car wash. Paid $25 plus a $5 tip. When they were done my car still had bird excrement on it. My windows and interior touch screen were greasy and streaky. And they never removed my mats and vacuumed. Will never go back there!
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February 2022 by ZC_ NATION
If I can give them no stars at all I wld this is the worst car place I’ve ever been to I had so much problems with this place just for them to only give me 350$ outta my 750$ I gave them which they charged me 100$ for a deposit so I basically only got 250$ back they tried to rent me 3 cars all 3 had the check engine light on the last car te gave me was this one and it was late and dark the light in the car didn't work so i couldn't really see the inside till the next day i went down stairs i opened the door the car was dirty in and out the check engine light came on in that one also i called they told me the would give me 400$ outta 750$ and they didnt on top of that they gave me a check ive never been to a car place where they give you checks DO NOT DO BUSINESS WITH THEM AT ALL
