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March 2024 by Michael Young Bey
The only three candle sale are the candles on the middle racks it's not the whole store this should have been stated in the flyer that's all. 3/9/24 visit the one in stonecrest and was greeted by friendly store associates. They were very helpful and even helped take my purchase to the counter while I waited in line. That's what I call above and beyond customer service.
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February 2024 by Shanee Ellis
I usually do store pick up . It’s fast and the staff is cool.
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December 2023 by Conseulla Childs
These store is still awesome! Walked in 30 minutes to closing, and the employees were very welcoming, inviting, and super nice! Michele was very helpful, great with scents and smells, great attitude, and nice smile. We have the same taste in fragrances! I'll definitely come back as always, thanks ladies! Y'all Rock! Happy Holidays!
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December 2023 by Lisa Schraven
Came in to pick up my order…… this place was packed! The customer service here was outstanding! Moved the customers quickly and were very professional!
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December 2023 by Dagmawet
At this specific location they have terrible customer service. After purchasing several products they said they couldn’t give out more than 1 bag. I spoke with the manager Aleah about getting couple of bags for the gifts I purchased from this store and she specifically said no more than one bag. Please Stay away from this specific location if you’re looking for quality customer service.
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December 2023 by Gwen Nicolls
Worst customer service I ever encountered. Visited this store a week ago to pick up items I ordered online. While I was waiting in line I picked up two items. Before I could get to the counter the sales clerk asked me (in a rush) did I have a pickup. Which I replied yes. She went to the computer to pull up the order and she was having some difficulties in finding it and one of the other clerks came up and told her she will help her. The first clerk proceeded to the next customer. When my bag was located I told the second clerk that I wanted to also pay for the other items which I had placed on the counter earlier. She said she couldn’t ring me up and I would have to go and get back in the line. I told her I was just in the line. The first clerk started complaining to the customer she was assisting about me that I only said I had a pickup. I told her the items were placed on the counter right in front of her and she said with an attitude that she didn’t see them. Very humiliated I decided to take the high road and walked out the store. After this experience I will go back to having my items delivered to my house. What happened to putting the customer first!!
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December 2023 by rainford hursefield
This is one of the best experiences I ever had shopping at bath and body works. Especially Nichelle was great that I have a disability she was very helpful and professional.
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July 2023 by Joycelyn Simmons
I love it when there's a sale. I love there stuff, if I don't have the money to buy I wait for their sale. Love it.
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June 2023 by Ann Marie Baggett
Excellent service wish there were more refillable hand sanitizerToo much plastic one time ise
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May 2023 by Mitch Hubbard
We were lucky and caught a huge sale on body creams and mists for Mother's Day day! We shopped for the whole family and the moms were happy with their gifts! The employees were very helpful and knowledgeable!
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May 2023 by Crump Crump
The store is well organized. The staff is very helpful and the variety is great!
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February 2023 by The Lee Williams Show
Great selection. Easy to find on the 2nd floor right across from Victoria’s Secret. Great prices. I love this place. The items are moderately priced. They always have great deals. Sign up for their My BB&W app to get great deals and freebies and rewards. Oooh la la!
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February 2023 by Amber Payne
I love everything about bath and body works, other than their high prices. I did, howeve, find a glorious table that had items 75% off today, and just grabbed ONE thing. It is a body scrub, I paid a little under $5 for it. It smells AMAZING, and I can not wait to use it later. ?
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February 2023 by Emily Watkins
Lots to choose from. Super happy with my purchases. Will definitely be back soon.
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December 2022 by Annette Cooper
Store was very clean and the employees were very friendly and helpful. I can hardly wait to return
