Advance Auto Parts, located at 7522 Covington Hwy in Lithonia, is known for its wide range of automotive aftermarket products and excellent customer service. The store offers free services such as battery testing, wiper installations, engine code scanning, and battery recycling, making it a convenient choice for car owners. Customers appreciate the knowledgeable staff, with particular praise for Khandyce, who has been recognized for her exceptional service and battery installation skills, and Ms. Shamekia, who helped resolve an issue with the wrong parts by delivering the correct ones directly to a customer’s home. Brandon also received compliments for quickly diagnosing a check engine light issue, showcasing the team's expertise. While most reviews highlight positive experiences, there was one mention of a frustrating return process due to technical issues, indicating some room for improvement in store operations. Overall, Advance Auto Parts is committed to customer satisfaction and offers a loyalty program to help customers save on future purchases.
staff is amazing and will help you out with anything and guide you in the right direction
May 2025
Great customer service. Helped me out quickly. I had a dead battery and needed replacement and it was raining. Brandon replaced my battery in the rain. I went to the O'Reilly auto next door and the worker wouldn't do it because it was raining and made up a lie to not do it. Go here. Great customer service.
March 2025
The Assistant Manager DeAngelo was very friendly and helpful. Thanks
