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November 2022 by Hannah D.
I never leave reviews, but I had the worst experience with any business ever with this company. I am from out of state, so I spent hours looking for any flower shop that was open on Thanksgiving to deliver flowers to my dear friend who was very ill in the hospital. I finally found the Flower Cottage, who had delivery available on Thanksgiving, and I was so grateful. However, after calling to confirm my order multiple times over multiple days to no answer, the owner, Randall, finally answered and verbally berated me and made me cry over the phone -- even though his website listed Thanksgiving as available for delivery: the calendar function accepted the date with no issues and there were no notices anywhere that they would be closed Thurs-Sun, like other flower shops had done. He did not accept any responsibility and was actively angry and hostile towards me. If he's not going to accept holiday deliveries, that is absolutely understandable: but make that plain and clear on your website and do not allow orders to come through for those dates -- and certainly don't blame the customer. I do not recommend spending your money or time interacting with this business in any way. I should have listened to the other reviewers; clearly I am not the first customer to be mistreated in this way.
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November 2021 by Bobby L Smith
Very nice place and good folks.
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November 2021 by Melissa Foiles
From beginning to end, I have been impressed by The Flower Cottage and Gifts. I spoke with Randall this morning when a big flower distributor was unable to accommodate a same day request. Randall was kind and creative in discussing the floral arrangement to go out for a dear friend. He was empathetic and engaging. And Alice, the delivery specialist, was eager to make sure the delivery was made on time and left in a safe space for the recipient. I forgot just what a great experience it could be to work directly with local florists. The amount of love, care, and concern they put into their flowers means so much, especially when you want to do something special for someone who really matters to you. Thank you to Randall, Alice, and everyone helped to make today a little brighter. I appreciate you!
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November 2020 by Jillian Jones
Really great prices and beautiful arrangements
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November 2020 by Shelia Raley
I just purchased a very expensive flower arrangement for a funeral that included two dozen red roses and the arrangement itself was lovely but was only fresh for three days. I was very very disappointed to see the flowers falling and literally dead after just 3 or 4 days. I brought other flower arrangements home with me that included roses that stayed fresh for twice that long. Randal was very nice to speak with but short on patience during the day when I assume he must have been busy when I kept asking him questions to try and get my order right. If I spend $150 on flowers, I expect them to last longer than 3 days. I will not be using this florist again.
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November 2019 by Yoly Yard sale Medina
Beautiful
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November 2019 by Tim B.
Very professional and courteous. The flowers were beautiful, chocolates were very good and the wife loved it. Thank you for making this Valentine's Day a great one for my wife.
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November 2019 by Paul Dadowski
Most friendliest service I've ever received from a floral shop. Did a funeral blanket at the last minute on a holiday weekend
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November 2019 by Pete Betz
This is a private home. It looks like they may have a literal cottage in the backyard, behind a fence. Feels very shady to list this as a place of business.
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November 2018 by Michael Woodall
I looked them up online and ordered flowers for my wife to be delivered to her new job. The delivery guy was super friendly and kind and my wife said the flowers were the best I've ever sent her. Excellent service and great work from all involved! Thank you!
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November 2017 by Brenda Hawley
I love every arrangement I have ever ordered. They do an awesome job, and flowers and plants always fresh!
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November 2017 by Q Mcguire
You all are the best!! The love of my life enjoyed her bouquet of flowers! Thanks alot. I HIGHLY RECOMMEND?
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November 2017 by Kimberly Thorpe
Showed up when they said they were open and no one was around. Locked up with a welcome sign on the door. I guess they only work when they want to
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November 2016 by Connie Wind
What a beautiful arrangement for a special friend of mine! It brought her so much joy. I could not have asked for anything prettier. Thanks a million!
