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December 2023 by Thomas Mark Evitts
1 rep gave warranty on new phone. Went to pickup warranty phone, 2nd rep said phone was "bent", wouldn't give phone. Also very SLOW!
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October 2023 by Neptune Cappas
It’s 10:05 they still not open but yet say they open at 10
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October 2023 by p n
Tammy was WONDERFUL! I would definitely recommend t mobile because she knew exactly what to do! She’s pleasant and patient!
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July 2023 by Latangela Hill
Hey just visited this store and the store manager Marcel was extremely knowledgeable about why my phone was malfunctioning. He fixed the problem with ease and made me extremely happy. It’s the best experience ever….
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May 2023 by Michael S (ManicMike)
I have to say, this is one of the best stores! At least they point you in the right direction. No tricks like that Chapel Hill location...
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April 2023 by Rashad Davis-Gladney
Came in to setup a new iPhone as sprint legacy, staff was very professional and knowledgeable about the transfer process.S/O to Marcel, Sam, Eleni, and JJ!!!!
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January 2023 by Roy Bowman
Poor customer service. Rude to me when setting up my internet with them. Closed their doors to me in the middle of the day (11am). Staff was inside standing around running down the clock. Now I'm going to go to another T-Mobile location to cancel my service with them.
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November 2022 by Natasha Taylor
My friend and I came in today to trade in our phones. My friend’s phone having some screen issues. Derek assisted us with EVERYTHING. He was patience, friendly and knowledgeable! Everyone else was also very nice and attentive. Thank you for making our experience easy and pleasant!!! Kudos Derek !! ????
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November 2022 by Cami Freeman
I enjoyed my experience here! The staff helped me without hesitation and even remembered me when I returned a few weeks later. I love how the staff gets along and that translates into a great customer experience!
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November 2022 by Matthew M
Went in to pick up a phone case for my new Pixel 7. All went as expected. Service was very good from the employees there.
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November 2022 by Nikki Eichelberger
Mobile Expert Tim Bobb was professional, knowledgeable, and efficient during my visit to T-Mobile today. They need more professionals like him!!
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October 2022 by lashea harvin
Visited the store today and Ms. Shantrell was amazing! She was extra knowledgeable and she was really easy to talk to and very relatable! She made my experience enjoyable because I didn’t even wanna come in the store in the first place. It was quick and easy to get new service! I left very satisfied Thank you ?
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October 2022 by Julissa Harris
I had a great experience with the fellows at this location very helpful very friendly I love love Jamin P he is the best person in customer service care he is so knowledgeable T mobile have the right person for the job he truly take care of business I’ll be writing a letter to his boss on how great this guy is he deserves it
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October 2022 by Jeffrey Moorer
5Star reviews are paid for. They do fraudulently sales at this location. Very disrespectful staff as well. Light skin manager is a real piece of work. SMH.
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September 2022 by LaToya Coleman
Very nice and helpful staff... Everyone does a great job from what I see when I visit, which is quite often.