-
February 2024 by Stephen Ivey
Professional and courteous staff.all are very friendly
-
November 2023 by Saskia Dure
I was a bit frustrated when i tried to withdraw money out of my account but it would not allow me to do so. With tomorrow being thanksgiving i was getting anxious. Althea, one of the bankers, did some magic and helped me access my funds. It was greatly appreciated and definitely turned my mood around
-
October 2023 by Abillion Wood Projects
Just had our very first "banking while black" experience at the @regionsbank in Lithia Springs, GA. I received my amended return check from the IRS a few days ago after a 2-year wait. I decided to deposit or cash my check at this location because it's close to my business and I had been a member of this bank for over 10 years. I walked up to the teller and let her know I would like to cash or deposit my check. I handed her the check and asked if she needed my ID. She looked at the check for maybe 1 or 2 minutes and said it's fake. I tried explaining to her that it wasn't. She then proceeds to demean me by asking "Do you even have enough money in your account to cover this amount?" She was surprised when i said I could put whatever is required in the account to cash it or you can just deposit it. She then exclaimed again that she believed the check was fake and that she wasn't going to give it back. She then asked "if the check was issued on the 15th, why did you wait to cash it?" I let her know it's not really her concern on how long I take to cash my check. She refused to deposit, cash or give me the check back. She did however allow me to take a picture of her holding the check up to the glass. I asked if she would at least hold the check until I came back with my paperwork. The next morning, I go back to the back. As soon as I walk up to another teller to request a manager the original teller says to another teller, "There is the girl with the fake check". The lead teller comes and excorts me to her cubicle. I explain what happened. Luckily I still had the picture of the teller holding check up to the glass. She types the numbers in the PC and verifies that the check is valid. I also provide her with the IRS paperwork that shows that the check is valid. Meanwhile the original racist teller is still standing there trying to push the narrative that I'm a fraud and that the papers are fake too. The lead teller finally asked asked the racist teller to retrieve the check, she replied, "I ripped it up". The lead tells her to go get it and tape it back together. She provided us with documentation that states the check has been verified and allowed me to deposit it. You can bet your bottom dollar that we are closing this account and never doing business with @regionsbank EVER again.
-
August 2023 by Zack Myers
Over all my home bank has always made me feel welcomed. Has always tried their hardest to help and correct any issues that I have. Special things to Patricia for always being honest helpful and kind
-
August 2023 by A Turner
Sharon was great with helping me open my business account.
-
May 2023 by Gregory Hackett
EXCELLENT, The Bank Employees there, are Very Likeable People they are Absolutely without a Doubt Helpful, Knowledgeable, and Courteous Caring People, Especially Patricia that Lady is ?% OUTSTANDING if there's a problem Patricia will correct it, to your satisfaction. So when you want to open a new account ask for Patricia.
-
April 2023 by Kaylon Lambert
patricia was so rude. didn’t greet me when i came in. threw my money around and my ID. declined to destroy my social security number that she wrote on a sheet of paper. i really wish i didn’t come for this appointment. bank is already in a raggedy area. wouldn’t recommend this location or this banker to anyone.
-
March 2023 by Teresa Chastain (Mawmaw)
Awesome Customer Service five stars thank you Patricia Taylor for always helping me in all my banking needs ❤️
-
March 2023 by Tammy Hicks
Good Bank have been with this bank for 25 years
-
February 2023 by Carolyn Coker
Best branch ever! Not only do I love using regions, the people at the lithia springs branch are the nicest and most helpful people ever!
-
February 2023 by Colby Martin
Refused to cash a check from my lawyers due to fact a mutual acquaintance was upset with me so they lied and said to check was not able to get verified I went right up the street got the check cash no issues
-
June 2022 by Roxanne
I recently opened my account at the main branch. Jacque is an awesome, attentive and very thorough banker. I would never go anywhere else!!!
-
July 2021 by Melissa Cochrane
This Bank is very slow. Not enough employees. Very nice folks.
-
March 2021 by Regania Richards
I like Regions Bank better than the other banks.
-
August 2020 by Wanda Williams
ATM hours are 6am to 8pm
