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“This young man was amazing! He was very knowledgeable and extremely helpful. He realized I was on an old plan and updated my plan to help me save money. If we had more people like him, this world would be a better place to live in! It's hard to find people that really care about the customers anymore. He value customers and have a passion to genuinely help them. This guy was amazing!”
“Great place to get your phone fix. Ask for Mack he was very patient and took the time to research how to fix me phone. He was honest about the price it takes to fix and gave me all possible options so I can make an informed decision”
“I was at the Walmart on Jimmy Lee Smith Pkwy and while in was there I visited the Cellairis and Becky helped me pick out a screen protector and installed it for me and she was very helpful and very pleasant and in will definitely come back for more business”
“Xfinity prepaid had blocks on my internet service after my box blew from the storm. Sindy was a great help multi tasking my situation and taking new customers all with a smile on her face. My problem was resolved. Thank you to the staff at this location.”
“Excellent service I received from Lili, she helped me with the two phone purchases I made today. He explained everything to us in great detail and was very kind in helping me transfer my information to the new phone.”
“5star.Wanted to upgrade my phone, and these guys made it simple. They gave me a good understanding of the options available, even though I didn’t buy a phone, I just got the one that I had repaired, the service was really good too.”
“Great customer service! Terrence was knowledgeable and super helpful with getting my screen replaced and offering other ways to improve my iPhone 11’s functioning. WillDefinitely return if i have any other tech issues with any of my devices :)”
“I came here to look for prices and offers for a new phone, they were very good people here and they helped me find a very good phone at a low price, young Javier was very well employed, he is very good here and they are billingue.”
“Martha was very kind and patient and
I am elderly so the qualities she has is important to me . You have a very good employee she deserves a good amount of a raise. Thank you”
“Ms Adela at the store on Hwy 5 in Douglas ville Ga is phenomenal She is the only employee who keeps me and my 4 family lines with Cricket by solving my problems which no one else before her could.Thanks for having such an amazing person to work for this organization.”
“My experience with Destinee and Jada was awesome. They helped me upgrade my phone and answered all the questions I had. They were also pleasant to talk with during my time at the store.”
“I came in with my mom to surprise her with a new phone before I moved out of the states. Joselin was absolutely AMAZING! She was so nice and so helpful and we talked for a bit while getting info to switch phones. I 100% recommend this store and recommend this staff! Also shoutout to Rick for setting me up to come in as well, a few days prior!?”
“MR. ANTONIO GAVE ME A GREAT DEAL BECAUSE I NEEDED TO KEEP MY ?PHONE NUMBER. I DROPPED IT AND WATER GOT INTO MY PHONE, SO I DIDN'T THINK IT WOULD WORK MUCH LONGER. BLESSED WITH A BETTER DEAL. THANKS SO MUCH SIR ??✊?????”
“It was truly a blessing and an overall amazing experience at Phone Hub on Austell!My daughter cracked her iPhone 11 screen and prior to arrival, I’m not sure who I spoke to, but they offered to text me the exact address because I’m not from the area. What an amazing introduction! Upon arrival we were greeted with the best of greetings, the kindest of speech and authentic care from Wesam. He gratefully and gracefully provided quick, thorough, and pristine service. Better than fair price and an establishment that smelled like my very own home?Phone Hub also has a vast assortment of phone accessories. Please support this local business.May Allah place barakah and light throughout Phone Hub, grant the owners and employees tawfiq, protect it and them from each and every evil and harm, and expand and increase their business Ameen Ya Rabb??”
“Young lady who helped me today was so helpful and nice , very friendly and attentive as soon as I walked in she helped me with get a new phone today and saved me so much money transferred all my data and was able to recover my accounts! Love the service thank you deisy !”
“Sara, at the Floyd Road Verizon was awesome! She was so helpful. She helped me understand our plan, and told me about Global on my phone for our upcoming trip to Japan. She’s great!”
“Aj really helped me out today. He took his time and went out his way to make sure I was satisfied with getting a new phone today. He had excellent customer service and a great sense of humor. We talked and laughed the whole time. I was definitely satisfied and happy when I left the store today thanks to Aj.”
“Customer care at this store is amazing! A young staff - yet every time we come here they are knowledgeable, solutions-oriented, patient, engaging and attentive.
Great job!”
“I thought I was gonna have to restore phone to default to verify if it was a software issue but they saved my data and fixed it and i did not have to change a thing. A+ to all who work there! :)”
“Mr. Ignacio did an amazing job repairing the backlights (it had sound, but no picture) on my TV, and his pricing for the fix was very reasonable! He even tested the TV in front of me to ensure it worked before I took it home. It looked even better than the last time it worked! Mr. Ignacio is very polite and knowledgeable. The only knock on my experience is that he can be slow to give callbacks/update, although it seems to be unintentional.”
“These ladies turned me on. I wanted to upgrade my phone and they charged me nothing to do so. I am very thankful for their expeditious service. When I asked what method of payment would be suitable, they reminded me their service was free. I am thankful and would recommend them to family and friends.Thank you ladies!!”
“A world of difference in terms of customer service and their ability and willingness to help. Avoid the franchise store nearby. They can't help with any issues you might be having...”
“Junior helped me out a lot whole team is very helpful and I recommend that you if you’re in the area and you’re looking for some service, accessories for your phone, or anything related these people will take good care of you !!”
“This is the best store !!! I been to other locations and they were not friendly. But I was greeted with a big smile and felt like he actually wanted to help me. He is a new manager and did a great job ! I’ll drive the extra 10 mins just to come to this location.”
“Amberley was the most helpful any AT&T employee has ever been. We have had AT&T for years and this was by far the most pleasant and easy experience we had. We were adding a line, buying a phone and asking questions about potential changes to our account and she made all of it seamless. We will always ask for her and you should too!”
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“Took my 84 yo father on a cross country road trip and upon return realized he had lost his phone. Called this store originally and spoke with Darryl. He answered all of my questions with patience and sincere concern for my circumstance. Shortly thereafter my father and I went down to the store where Darryl handled everything and made purchasing a new phone and accessories a breeze. I cannot express my gratitude enough as I was truly dreading having to walk through this process. Darryl is truly a specialist in customer service. He knows how people should be treated and his actions made mine and my father’s day. After traveling across country I have seen what good customer service can mean for a company. It can make or break you. I hope Cricket realizes what they have in Darryl and compensates him accordingly. I in no way knew him prior to this transaction but I left feeling like a friend. Thank you Darryl!”