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August 2024 by Vanessa Williams
Very polite
Didn't take long and was out
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August 2024 by cody cannon
Worst fed ex ever
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August 2024 by David Whalen
I had to go there to pick up a package because the driver lied about not being able to deliver to our company. No FedEx truck had entered our gate in more than a week. The package was "out for delivery" for 5 days before I got a call and said to pick up the box. The label said we had "moved with no forwarding address". We have been at this site since 1964. He was just too lazy to take the short detour around some road maintenance. Unacceptable, but all too common.
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August 2024 by Real Reviews
There is a working name syva device id BTC02 she is extremely rude and had no customers skill whatsoever last week I spoke with her and she told me it’s best I arrive with my packages around 7:50 they close doors at 8 I did well today I got there at 7:50 and they there was a line I allowed her to scan everybody in front of me and I got my packages scan at 8:06 pm then she went outside and had issues with the drop box and had me inside for 25 mins then asking her will my package go out tonite she’s telling me she can’t help me when I get here late like you’re serious I have two receipts 8:06 and 8:26 why am I waiting that long when I can on time before the doors closed as you told me and I asked your attitude is disgusting
You’re lucky I didn’t have my camera recording your behavior you would have gone viral not to worry karma will have the best of you I rather go the the airport FedEx they know what there doing they will be sweating and working hard and never rude no matter how many people are there you want to have smart remarks we spend 8k in shipping cost a commercial customer will rather take the drive to the airport FedEx and avoid that store if SYVA IS working there at all cost
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August 2024 by Mel B
Not busy. Friendly staff. No wait
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July 2024 by Diane Justis
They took care of my needs. Thanks for your help.
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July 2024 by Tracy Mcdaniel
The lady was very professional and welcoming from the time we entered the doors. She was greeting people as they came in and also reassured them that she was aware she wouldberightwith them. Very pleasant, something that you don't get much of these days. I would recommend this place anytime.
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July 2024 by My Georgia Notary
Guys! You need more staff and PLEASE add the self service kiosk. Please!!!! One person working with 15 people waiting. Not a good look.
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July 2024 by Alexandria C
Really needed my sister's package before a trip and it had been held up in transit. It arrived the day before. We arrived a minute before closing full of apologies but still needing the package. Jennifer was nothing but smiles and can do attitude. She searched through all the packages ready for delivery and was able to find it. I'm so grateful for her willingness and customer service.
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May 2024 by Jennifer Watson
This location does not deliver packages. Will mark it as attempted when they really don’t. Customer service for FedEx also is the worst ever having to deal with and will end calls on you
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May 2024 by Victoria Parks
Absolutely pissed off and annoyed. I was home all day waiting for my package to arrive for my maternity shoot this weekend and I get a notification that I was unavailable and so they couldn’t leave the package all while I was sitting at home as soon as I got the notification, I called them to try to get them to come back they refuse. They said you can meet us at the office at 9 PM i got in my car went to go get it. They closed at eight but we were told 9 PM. They were closed when we got there. There were several other customers there who were told 9 PM as well. Absolutely disappointed we also have no record on our cameras that they even attempted to deliver the package. Absolutely horrible service and also I have to reschedule my photo shoot which now cost me money when all they had to do was continue driving and knock on my door
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May 2024 by Kelechi Nwakudu
Jennifer was spectacular in saving the day for me with a very time sensitive package. After observing the FedEx driver arrive in my neighborhood in the slotted time frame, I watched him roll past my house and exit my neighborhood.
This immediately brought fear to my heart because historically, I haven’t had the best luck with FedEx.
Long story short, I drove to this store and Jennifer contacted the driver and confirmed he was delivering my items. Just the simple step of doing that brought ease to my mind. Thank you Jennifer!
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May 2024 by Like Whoa
The staff here goes literally ABOVE & BEYOND for its customers.
Jennifer is the one to ask for…
Thanks in advance!
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May 2024 by Robert Toss
The customer service is always great in this area, I know the answer but i dont think i should say it.
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March 2024 by Cam Waters
Lithia Springs, home of the 'operational delay'. Count yourself lucky if you get your package 2 days late. It has gotten to the point where I ask companies I'm ordering from which delivery service they use. If it's Fedex, I take my business elsewhere.